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So you want to be customer centric?

by Managing Partner at Futurelab on Jan 13, 2011

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This is a Futurelab Action Guide I wrote up on the topic of customer centricity.

This is a Futurelab Action Guide I wrote up on the topic of customer centricity.

Before you criticise the small fonts: it's designed for use on a small/computer screen only :-)

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So you want to be customer centric? So you want to be customer centric? Presentation Transcript