IBM Lotus Connections Overview
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IBM Lotus Connections Overview

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Overview of IBM\'s Lotus Connections and how you can benefit from social software.

Overview of IBM\'s Lotus Connections and how you can benefit from social software.

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IBM Lotus Connections Overview IBM Lotus Connections Overview Presentation Transcript

  • ® Social Computing with Lotus Connections Workshop Overview Updated: August292008 IBM Innovation Center – Dallas, TX © 2008 IBM Corporation
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Agenda  Why Social Software for business?  IBM Lotus® Connections 2.5  How does Lotus Connections help me?  How is Lotus Connections integrated with everyday tools? Q&A Slide 2
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Making sense out of Web 2.0 AJAX folksonomy Mash-ups Web 2.0 Video Sharing RSS ATOM MySpace Facebook Blogs Wiki Digg Tags Social Avatars bookmarking Computing Social Networks LinkedIn Flickr Consumerization Communities del.icio.us REST Why should my business care?
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Social Networking, Blogs, wikis …… “When it comes to using Web 2.0 collaboration tools, the momentum is behind wikis, blogs, and social networking, though primarily among co-workers. Some 70% of InformationWeek 500 companies say their employees are using those tools this year, compared with 55% last year.” InformationWeek 500, September 2008 “Trends Web 2.0, Globalization, Virtualization, And More” 4 www.informationweek.com/news/management/trends/showArticle.jhtml?articleID=210601098 "It will eventually be seen as essential to all large firms, encouraging more open and transparent communications with staff around the world, and helping to improve relations with existing and potential customers." Nikos Drakos, Research Director at Gartner, July 2008 “Study encourages businesses to embrace social networking” www.computing.co.uk/computing/news/2221395/study-encourages-businesses
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Increasingly, workers of all ages & roles find themselves “virtual”  83% of IT Executives consider their company to be a virtual workplace (up from 57% in 2006)  91% of employees work in locations other than headquarters  The number of virtual workers has increased by 800% from 2000-2005 We connect more often across the Web than across the table… Source: Building the Successful Virtual Workplace, 2007, Getting a Grip on Collaboration, 2005 Nemertes Research Inc.
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center How to find the right people and information  Work environments are more complex  Work environments are more disconnected  More interactions with unknown people
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Need to Improve Business Execution & Reuse Best Practices  Most work today involves dynamic processes being delivered by dispersed groups of people  Making business decisions involves more than just traditional IT applications –Emails / Faxes / Forms –Instant Message Chats –Team Discussions –Web Pages, Documents, Presentations, or Spreadsheets –Web Conferences  People need simple ways to structure Adapted from: *C. Hill, R. Yates, C. Jones, S. Kogan, Beyond predictable adhoc activities and harvest best workflows: Enhancing productivity in artful business processes, IBM Systems Journal, Vol. 45, No. 4, 2006, practice templates for the future http://www.research.ibm.com/journal/sj/454/hill.html
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center IBM Lotus® Connections 2.5
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center IBM Lotus® Connections social software Lotus Connections is social software for business that empowers you to be Home page more innovative and helps you execute more quickly by using dynamic Profiles Communities networks of coworkers, partners and customers. Blogs Files Activities Wikis Dogear
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Profiles Communities Quickly find the people you Create, find, join, and work with need by searching across your All your social software needs communities of people who organization and connecting to ready for business share a common interest, others. Status updates keeps responsibility, or area of others informed. expertise Bookmarks Blogs Activities Save, organize and share A personal content publishing tool Organize your work, plan next bookmarks; discover to present your ideas and get steps, and easily tap your bookmarks that have been feedback from others; learn from expanding professional network qualified by others with similar the expertise and experience of to help execute your everyday interests & expertise others who blog deliverables, faster Homepage Files Wikis Manage your attention by Upload and share any type of file Create wiki spaces for viewing relevant social data with colleagues and individuals, groups, and aggregated across your communities. Store versions and communities to coauthor pages. subscriptions, notifications, and view downloads, comments and View changes across pages, network of colleagues. ratings. ratings, and comments.
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center What’s new in Lotus Connections 2.5  Wiki Service A new Lotus Connections wiki feature lets you create wiki sites to collectively author documents with others.  Files Service Connections files makes sharing files with other people a snap  Mobile access Support for mobile browser to Lotus Connections Profiles from iPhone or Nokia s60 device.  Micro-blogging Profiles now features status updates and a profile "board" that lets you easily post messages to other users' profiles. Slide 11
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center What’s changed in Lotus Connections 2.5  Evolution of Communities – Any Community can include: • A discussion Forum, Shared Bookmarks, Shared Feeds • Activities,A Community Blog,Community Files, Wikis – Community discussion forums have a new look and now show the number of replies for each topic. Community owners can customize the look of their community and move widgets around on the community home page.  Federated Updates Across Connections The Connections home page keeps you informed with the new Updates tab. You can discover contributions across all Lotus Connections services (including the micro-blogging Status Updates).  Federated Search Easily search all Connections applications, and filter by tags, person, or time range. Or scope your search to a specific service, such as Profiles. Slide 12
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Profiles  Status Updates in Profiles – Experts, teammates, and others share progress, share new discoveries, ask questions – I stayed informed, listen to the wisdom of the crowd, and discover new ideas/information/assets – I share with others so they know if I’m working on something that might help them  Profiles: Helps me understand holistically who someone is – Enterprise Info and Social Information – Social contributions, conversations on user’s Board  Federated Status Updates – Staying Informed on changes in my Network – Discovering information and people helps me be innovative and leverage the work of others Slide 13
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Conversational Collaboration – “microblogging” Letting others stay informed on my work Asking your Network What My Network is doing and saying Slide 14
  • Connections Overview | Lotus Connections Workshop |the How Dallas Innovation Center Enterprise Describes How I Me 360 Degrees of Me … Describe Me and You Putting a Face to a Who I work Name for What am I doing Now Building My Professional Network How others describe me Who am I outside of Work What I’ve been The History of Contributing My Conversations Slide 15
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Staying informed by leveraging My Network The Entire Enterprise My Network Tracking Experts and Information “nodes” Slide 16
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Discover People and Share Information  Discover experienced people – through Profiles  Contact experts using Profiles  Invite discussion and feedback using Blogs  Discover people’s knowledge through blogs Slide 17
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Profile Value & Strategy  Expanded customized profile data fields and views for your organization  Improve your ability to identify, develop and maintain relationships within your professional network  Expand social networks by allowing you to identify your colleagues and easily stay in touch  Aggregate all your social data in one place for others to easily discover your work Slide 18
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Profiles Features  Colleagues – Invitations to connect – integrated with SMTP server – Updates from your colleagues through Atom feeds  Tagging – Tag yourself and others – View network by tag  Customization – Widgets to display custom fields and external data  Business Card – Built to be integrated into other applications Slide 19
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Slide 20
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center What is a Blog?  A Weblog or a blog is a website where entries are made in journal style and displayed in a reverse chronological order  The power of blogs is that they allow individuals to easily publish their ideas, and a lot more to comment on them  Blogs is a key tool for social networking providing medium to share knowledge and build relationships  Blogs can help facilitate and unlock the expertise of individuals within an organization, internally or externally Slide 21
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Blog Value Strategy  Blogging Options – Post to more than one blog, internally and externally – Team blogs – Moderated  Multiple Views – Date,Title – Most Recommended, Commented, Visited  Flexible Search – Author, Comment, Content, Tag, Title Slide 22
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Slide 23
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Work Efficiently PRACTICES Business is constantly changing. How can Lotus Connections help me work more effectively and share best practices? Slide 24
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center What Is Activities  An activity is a way for you to organize your work and collaborate with others in a shared web space  The Activities Service, or server, is a Web Application running in the WebSphere J2EE Container  Designed to help you organize the information and the people you need  Makes it easy to: – Track your work with a dashboard – Invite and share your tasks with others – Manage to-dos that you and your team have – Discover and share best practices by creating activity templates – Effectively execute on assignments Slide 25
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Activity Value & Strategy  Organize and aggregate resources to plan and guide work, respond and take action  Leverage your network to execute ideas faster and reuse best practices through activity templates  Identify critical and timely Activities in revised dashboard view  Organize your activities in personalized views Slide 26
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Activities Features  Customizable Organization – Collect entries into sections – Assign properties to any entry (on-the-fly ‘forms’), and associate them with specific sections  Templates – Build reusable human processes and task ‘good practices’ Customization  Publish finished work to IBM Lotus Quickr Slide 27
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Activities Slide 28
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Communities Bringing together people with common interests to discuss relevant issues, and poll colleagues to get information  Connect with specific communities – Defines groups of people with a common interest or work objective – Ability to create, find, join, communicate with and leverage specific communities based on expertise and interests – Find communities with common interests – View the Community goals and how to interact with the community – Navigate to the community’s blog posts, bookmarks and feeds – Use email and broadcast tools to contact members of the community Slide 29
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Community & Value Strategy  Promotes discussion among community members and knowledge sharing by subject matter experts  Aggregates information from across Lotus Connections and external resources  Provides access to advanced community collaboration tools with a common membership list  Allows you to address the community in external applications, like email  Provides simple integration for any community to access other applications like wikis or teamrooms Slide 30
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Communities Slide 31
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Finding Information Information is all over the place. How can Lotus Connections help me be more effective at finding information that is valuable and relevant? Slide 32
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Dogear Features  Dogear Options – Add a bookmark to Dogear, Communities, Activities, and Blogs in one step – Flag as broken URL – Notify others – Import existing browser and del.icio.us bookmarks, export Dogear bookmarks – Replace and delete tags across your bookmarks  Multiple Views – By: Date, Popularity, Most Visited, Person, Tag, Personal Watchlist  Flexible Search – All Bookmarks, My Bookmarks – By Person, By Tag Slide 33
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Dogear Slide 34
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Accesing from Oneplace Social data is ever expanding. How do I keep track of it all? Slide 35
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Homepage Value & Strategy  Keep up to date using your social Homepage  Delivers an aggregated view of latest Lotus Connections information  Improves your ability to track critical information and people  Eases management of your incoming requests and tasks  Provides faster access to your rapidly expanding social capital Slide 36
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Homepage Slide 37
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Agenda  What is Lotus Connections?  How does it help me?  How is it Integrated into my Everyday Tools?  Technical Overview Slide 38
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Available access points  Out-of-box access from multiple clients: – Browser (Internet Explorer, Mozilla Firefox, Safari*)‫‏‬ – Inbox (Lotus Notes, Microsoft Outlook*)‫‏‬ – Word processing/spreadsheet/presentation tools (Microsoft Office, Lotus Symphony)‫‏‬ – Instant messaging clients (Lotus Sametime)‫‏‬ – Portals (WebSphere Portal, JSR 168 portlet)‫‏‬ – Mobile devices (Windows Mobile*, BlackBerry*, others)‫‏‬ – Team collaboration sites (Lotus Quickr*, Microsoft SharePoint*)  Designed to be integrated with other applications – REST-style API (Atompub/ASF) – SAP, PeopleSoft, etc. Slide 39
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Agenda  What is Lotus Connections?  How does it help me?  How is it Integrated into my Everyday Tools?  Technical Overview Slide 40
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Lotus Connections Functional Topology Lotus Connections Service Corporate LDAP Requires IBM WebSphere® Application Server Directory 6.1.0.13 on: (ITDS 6, MS Active Directory • Red Hat Linux Enterprise Server 4 2003, Domino 7/8, SunOne) • Microsoft Windows 2003 Server • SUSE Linux Enterprise Server 10 on Intel • IBM AIX 5.3 64 bit OS Relational Database Access Points (IBM DB2® 9.1 software, Oracle • Browsers One or more 10G, and Microsoft SQL 2005) • IBM Lotus Notes® services … • IBM Lotus Sametime® • Activities • IBM WebSphere Portal • Profiles • IBM Lotus Quickr* • Dogear • Web applications • Blogs • Microsoft Office • Communities • Microsoft Outlook* • Homepage* Slide 41 * Coming H1 2008
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Six Enterprise Services Slide 42
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Supported Software  Server side operating system LDAP Directory IBM Tivoli Directory Server (ITDS) Red Hat Enterprise Linux Enterprise Server 6.0.0.3 V4.0 on x86-32 Lotus Domino 7.0.2 and later Microsoft Windows 2003 Server - Standard Microsoft Active Directory 2003 Service Pack 2 Microsoft Windows 2003 Server – Enterprise Sun Java System Directory Server SUSE Enterprise Server 10 5.2 Database AIX 5.3.0.4 and later IBM DB2 V9.1 Fix Pack 2 Oracle 10g 10.2.0.3  Web browser support Microsoft SQL Server 2005 Microsoft Internet Explorer 6.0 and later Enterprise Mozilla Firefox 2.0 (Microsoft Windows, Linux and Mac)  Application server IBM WebSphere Application Server V6.1.0.13  HTTP Server IBM HTTP Server from WebSphere Application Server V6.1.0.13 (IHS) Slide 43
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Additional Information  Lotus Connections (www.ibm.com/lotus/connections) – Latest product info – Research – Podcasts – and more Slide 44
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Demo Slide 45
  • Connections Overview | Lotus Connections Workshop | Dallas Innovation Center Summary  Lotus Connections main features  How Lotus Connections helps  Integration with other tools  Technical Overview Slide 46
  • ® End of Presentation IBM Innovation Center – Dallas, TX © 2008 IBM Corporation