What Should You Expect from you Hosting Company?
Who is this Guy? <ul><li>Andrew Kucharski </li></ul><ul><ul><li>CEO of Promet Solutions </li></ul></ul><ul><ul><li>10+ Yea...
Chef and Drupal BOF <ul><li>Drupal Automation with Chef  </li></ul><ul><li>Thursday 9:00 am – Arkansas Room </li></ul><ul>...
Promet Source background <ul><li>Company Background </li></ul><ul><ul><li>Founded in 2003 </li></ul></ul><ul><ul><li>20 + ...
Drupal Hosting <ul><li>Shared </li></ul><ul><ul><li>in the past, you would choose a shared hosting and if they had Cpanel,...
Small Business Needs
What does everyone Want? High Availability
Scalability
Drupal Expertise - Performance
Drupal Expertise - Security
Technical Support that knows Drupal
NO Server Maintenance
So How can this be achieved? <ul><li>Hosting is not just a utility, its also service </li></ul><ul><ul><li>Automated updat...
Client Centric Hosting Support?  That’s crazy! <ul><li>How do we do it? </li></ul><ul><ul><li>Automatic scripted updates –...
Booth #42 PrometSource.com @akucharski Andrew Kucharski [email_address] 773-525-8255
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What should you expect from your Drupal Web Host

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Promet Source presentation given during Drupal Con 2011 at main stage - w

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  • we talked with many clients trying to understand what are the most important things for them when choosing a hosting company for their Drupal projects. and this is what we found out.
  • they want their site to be up and running all the time. They don&apos;t care if this is in the cloud or on some dedicated or shared servers, they just want to be available all the time
  • they would expect their Drupal installation to be tuned for optimum performance based on the best practices and experience they have.
  •  they want to be able to call on someone for any technical issues they have with their drupal site. They don&apos;t want a great service (like for ex. gmail or aws) that has no real live technical support.
  • they don&apos;t want to deal with managing the severs powering their Drupal site, regardless if these are virtual or real servers.
  • What should you expect from your Drupal Web Host

    1. 1. What Should You Expect from you Hosting Company?
    2. 2. Who is this Guy? <ul><li>Andrew Kucharski </li></ul><ul><ul><li>CEO of Promet Solutions </li></ul></ul><ul><ul><li>10+ Years of high traffic website development </li></ul></ul><ul><ul><li>Does like little dogs </li></ul></ul><ul><ul><li>@akucharski </li></ul></ul>
    3. 3. Chef and Drupal BOF <ul><li>Drupal Automation with Chef </li></ul><ul><li>Thursday 9:00 am – Arkansas Room </li></ul><ul><li>Marius Ducea </li></ul><ul><ul><li>CTO of Promet Solutions </li></ul></ul><ul><ul><li>15+ Years of high traffic website development </li></ul></ul><ul><ul><li>Does NOT like little dogs </li></ul></ul><ul><ul><li>@mariusducea </li></ul></ul>
    4. 4. Promet Source background <ul><li>Company Background </li></ul><ul><ul><li>Founded in 2003 </li></ul></ul><ul><ul><li>20 + employees </li></ul></ul><ul><ul><li>Offices in Chicago, New York, California </li></ul></ul><ul><li>Company Offerings </li></ul><ul><ul><li>Drupal Development </li></ul></ul><ul><ul><li>Drupal Support </li></ul></ul><ul><ul><li>Drupal Hosting </li></ul></ul>
    5. 5. Drupal Hosting <ul><li>Shared </li></ul><ul><ul><li>in the past, you would choose a shared hosting and if they had Cpanel, and you could install Drupal with Fantastico it was the coolest thing. This of course until they had performance issues because the host was overselling its machines. </li></ul></ul><ul><li>VPS </li></ul><ul><ul><li>or you would choose a VPS solution where you would have your own resources, but in this case you would have to manage and maintain yourself everything. </li></ul></ul><ul><li>Clouds </li></ul><ul><ul><li>and lately we have cloud solutions; but this instead of bringing us single simple solution, it makes things even more complicated. You need to know how to deploy your application on the cloud and on top of that you still have to manage your instances. </li></ul></ul>
    6. 6. Small Business Needs
    7. 7. What does everyone Want? High Availability
    8. 8. Scalability
    9. 9. Drupal Expertise - Performance
    10. 10. Drupal Expertise - Security
    11. 11. Technical Support that knows Drupal
    12. 12. NO Server Maintenance
    13. 13. So How can this be achieved? <ul><li>Hosting is not just a utility, its also service </li></ul><ul><ul><li>Automated updates and security </li></ul></ul><ul><ul><li>Verification and bug fixes </li></ul></ul><ul><ul><li>Human Support hours build into the plan </li></ul></ul><ul><ul><li>Drupal Expertise on-call </li></ul></ul>
    14. 14. Client Centric Hosting Support? That’s crazy! <ul><li>How do we do it? </li></ul><ul><ul><li>Automatic scripted updates – Chef and custom scripts </li></ul></ul><ul><ul><li>Testing </li></ul></ul><ul><ul><li>Rollback </li></ul></ul><ul><ul><li>No Free Lunch </li></ul></ul>
    15. 15. Booth #42 PrometSource.com @akucharski Andrew Kucharski [email_address] 773-525-8255
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