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  • 1. BY: • Raveesh Mishra D-32 • Akshay Binjrajka D-36 • Piyush Singh D-37 • Shahjar jogi D-40
  • 2. • The supply chain management (SCM) is the management of a network of interconnected businesses involved in provision of product and services packages required by the end customers in a supply chain. • The organizations making up the SCM are linked together through physical flows and information flows. Physical flows involve the transformation, movement, and storage of goods and materials.
  • 3. • A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, exchanging of these materials into intermediate and finished products, and the distribution of these finished products to customers. • Supply chain management is typically viewed to lie between fully vertically integrated firms, where the entire material flows is owned by single firm, and those where each channel member operates independently.
  • 4. • At the individual level Learning takes place each time when a worker makes contact with a repository. Improvisation to the current practices and gets feedback from customer and colleagues. Learning would be in tacit form but the degree of interaction gives rise to relationship knowledge.
  • 5. • At business unit level Learning would take place when two or more workers learn from same activity or experience. Emphasis at this level is on knowledge embodiment and sharing process. Tacit knowledge could be lost by companies. Companies codify it in some form of electronic document where tacit knowledge is transformed into explicit knowledge.
  • 6. • At supply chain level Learning would take place when the organization develops systemic processes to acquire, use and communicate organizational knowledge. Level scenario planning and computer simulations can provide a point for setting the knowledge management task. Emphasis would be on to decode knowledge in an explicit form of reports. It may enhance the supply chain operation in the form of improved raw material, product, service and manufacturing.
  • 7. • Coca cola is one of the largest companies involved in supply chain management • Company uses knowledge management in supply chain for an effective and faster supply of its product. • They record the useful information and trends in their information collection system and on a daily basis practice expert’s starts finding out learning from it. • Company is using it for supply chain management as well as marketing department. • Customers are important for every company and with it the chain members are also important. • Knowledge in supply chain is collected first and then it will be analyzed and smartly fused in supply chain
  • 8. • After a period of time this will be measured by analyzing the supply performance whether it’s increasing, decreasing, still the same. • Collection of information is the process in which the time period of complete chain and as well as the cost involved in it is collected and finally compared with standards and effective formulas. • Company is getting better result after using KM. • Company is planning to use KM in other departments to get better results.
  • 9. • Manufacturers do not rely on forecasting anymore. • also, STOCKING is proving to be very costly. • They follow the new concept of BUILD-TO-ORDER. • So business houses are now emphasizing on knowledge management. • They are building strong bonds with the supplier. • Main AIM is to reduce time between the order placement and delivery, and also to decrease the inventory cost. • Company also makes profit in terms of distribution.
  • 10. • Knowledge management facilitates aggregation and dissemination of organization’s collective intelligence. provide numerous benefits. enabling innovation and improving efficiency. • KM in world Bank  build a world-class knowledge management system.  to capture and organize knowledge.  make it more readily accessible to the staff, clients and partners.  strengthen the knowledge dissemination and capacity building efforts.
  • 11. • Organization uses information system for sharing information within and outside the organization. • Helps organizations to easily maintain databases of clients and generate reports to make decisions. • Great tool for the organization as at all level of the organization it helps in easy retrieval of information from the system and making decisions.
  • 12. • Knowledge management provides benefits in customer relationship management by: Reduced research time Increased resolution accuracy Reduced training time Management of increasing service volumes Creation of service insight
  • 13. • Supply chain organizations practice functional organization. • The main problem of functional organizations Goal setting Hierarchies Job definition Responsibility Communication  Self-perceptions
  • 14. • Organizations should eliminate multiple boundaries and reduce the unnecessary bureaucracy. • The major obstacle to learning is moving knowledge across supply chain boundaries. • It is not easy to cultivate a learning culture and even more difficult is to stick to change. • The rate at which individuals and organizations learn may become the only sustainable source of competitive knowledge.
  • 15. • The success in strategic execution of a business process or business model may be accelerated with carefully chosen technologies. However, in absence of good business processes and business model, even the most sophisticated technologies cannot ensure corporate survival. RTE (Real Time Enterprise): • The New Knowledge Management i.e the RTE enterprise is based upon the premise of getting the right information to the right people at the right time environments. • For example, organization such as Gillette , Wal-Mart are trying to cut short the delay between a customer order, the restocking and its shipment of inventory with the help of RFID (radio-frequency detection) tags, also known as smart tags.
  • 16. To turn into an RTE, an enterprise must renovate its software infrastructure to build an enterprise nervous system (ENS). The essential technologies inside or supplementing an ENS should include: Business process management (BPM) • Knowledge management tools • Data warehouses • Database management systems (DBMS) • Implementation of EDI • Real-time analytics Companies like cisco prided itself about the RTE technologies that offered it continuous integration of real time data within and across its supply chain and customer ordering systems. The company had renowned faith in its technologies for projecting modeling and decision- making.
  • 17. EDI (Electronic Data Interchange): EDI is the backbone of the automated supply chain system. During the implementation of EDI, one firm starts adoption and tempts other firms in the supply chain to accept in order to standardize data formats and improve coordination and communication within and between organizations of the supply chain. Some of its advantages are (i) The elimination of data reentry with the consequent risks of copying errors; process speed also is improved. So, cost reductions can be realized. (ii) EDI is the inter-organizational exchange of business documentation in structured, machine process able form.
  • 18. (iii) EDI provides communication between trading partners that agree to exchange EDI transactions. (iv) EDI eliminates the paper documents associated with common business transactions. (v) EDI message can be immediately processed by receiving computer without any human intervention or interpretation or re-keying (vi) One other advantage of EDI is that it generates the functional acknowledgment whenever an EDI message is received, and is electronically transmitted to the sender. The flow diagram of the functioning of EDI is shown Below:- • Each function has a specific EDI code. • All the process of communication between two parties are well encrypted by trading network in order to maintain the privacy and secrecy of it.
  • 19. FLOW OF EDI The document numbers above correspond to the following: • EDI 850 = Purchase Order (PO) • EDI 810 = Invoice • EDI 997 = Functional Acknowledgement
  • 20. Axon softwares Ltd. Axon software is integrated with EDI order tenders
  • 21. • Organizations are becoming aware of the need to have a clear knowledge management strategy. • Knowledge management has started to convince companies that IT is just a tool and not solution. • KM organizations clearly realize the benefits of sharing knowledge and perceived advantages outweigh the disadvantages. • Should address problem of knowledge sharing that would lead to mistrust and loosing sensitive information and even losing business itself. • Supply chain management and knowledge management are viewed as complimentary initiatives to maximize the overall benefits.
  • 22. THANK YOU