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A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.
It studies three determinants of behaviour in an organisation:
Structure of the organisation
OB applies the knowledge gained about individuals, groups and the effect of structures on behaviour in order to make organizations work more effectively
Why Study OB Understand Behavior Predict Behavior Influence Behavior Inherent need to understand and predict the world in which we live. Helps us understand behavior of ourselves Understand employees Pre requirements of employees Control over human problems Effective utilization of human resources
Effective Versus Successful Managerial Activities (Luthans)
Decision making, planning, and controlling
Exchanging routine information and processing paperwork
Human resource management
Motivating, disciplining, managing conflict, staffing, and training
Socializing, politicking, and interacting with others
- some decay due to age, offset by gains due to experience
effect of age on satisfaction:
- tends to increase among professionals
- tends to decrease among nonprofessionals during middle age and rises in later years
Attitudes Attitudes Evaluative statements or judgments concerning objects, people, or events. Affective Component The emotional or feeling segment of an attitude. Cognitive component The opinion or belief segment of an attitude. Behavioral Component An intention to behave in a certain way toward someone or something.