Gyandoot

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This presentation talks about Gyandoot, an e-gov project implementation in India.

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Gyandoot

  1. 1. HUL 291: Electronic Governance P. Vigneswara Ilavarasan MS 624 | vignesh@hss.iitd.ac.in http://egroups.google.co.in/egov_iitd 1Vignesh
  2. 2. Agenda • The Context   • Gyandoot – Description • Research  • Major findings ‐ Lessons 2Vignesh
  3. 3. Context • Gyandoot • Not just a discussion of a project • As a case for implementation & evaluations • Possible lessons • To reflect the earlier discussions Vignesh 3
  4. 4. Gyandoot • Celebrated egov project / telecenters • Appears active, but almost defunct • Begun in 2000 @ Dhar District, MP • 38 telekiosks, intranet driven, front end  computerized • Connects people (e) & govt. offices (paper) • Gyandoot samiti – – Collector, Zilla Panchayat leader, SW vendor, soochaks – Panchayat & private models • Video  Vignesh 4
  5. 5. Research on Gyandoot • Cecchini & Raina – 2004; Bailur – 2007;  Sreekumar – 2007 • Secondary data analysis • Fieldwork • Quantitative & qualitative Vignesh 5
  6. 6. Evaluations • Closures & Low or declining use  – Poor supporting infrastructure – erosion of confidence on the system • Usage is low, but satisfied • Level of awareness ~ distance from the center Vignesh 6
  7. 7. Eval. .cont. • Participation by poor << middle  & rich class – Similar for women • Demand for services ‐ low  • Soochak – better rating • Insufficient revenue Vignesh 7
  8. 8. Lessons • Appropriate technology as alternatives • Community participation & ownership – Bailur’s stakeholders & stakeholder approach • Intermediaries & Incentives • Pro‐poor service Vs financial sustainability • Campaigns to raise awareness Vignesh 8
  9. 9. References • Ceccini, S & Raina, M. 2004. Electronic government and the  rural poor: The case of Gyandoot, Information Technologies  and International Development, 2(2), 65‐75. – http://itidjournal.org/itid/article/view/199 Additional Reference • Bailur, S. 2006. using stakeholder theory to analyze telecenter projects, Information Technologies and International  Development, 3(3), 61‐80. – http://itidjournal.org/itid/article/view/230 • Sreekumar, T.T. 2007. Decrypting e‐goevrnance: narratives,  power play & participation in the Gyandoot Intranet, EJISDC,  32(4), 1‐24. – http://www.ejisdc.org/ojs2/index.php/ejisdc/article/view/465 Vignesh 9
  10. 10. • Thank you! Clarifications Questions Comments Vignesh 10
  11. 11. Web… Vignesh 11
  12. 12. Stakeholders … Vignesh 12
  13. 13. Bailur’s stakeholer approach… Vignesh 13

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