Egov for development

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This presentation talks about the development through E-Governance

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Egov for development

  1. 1. HUL 291: Electronic Governance P. Vigneswara Ilavarasan MS 624 | vignesh@hss.iitd.ac.in htt // l i / iitdhttp://egroups.google.co.in/egov_iitd 11Vignesh Agenda • “Egovernance for development” – New about ICTs? – Why egov for development? – What it covers? – Challenges 22Vignesh New about ICTs • ICTs always existed • From ‘automation’ to ‘connections’• From  automation  to  connections • Rise of ‘Information systems’ as area • Egov in relation to emergence of Internet • Increasing importance…  Vignesh 33 Why egov for development? • Governments in DC  – Expensive, poor delivery & responsive • Egov offers new way  – through potential of ICTsg p • Automation • Informatisation • transformation  • To result in governance that is Effective &  Efficient – cheaper, quicker, productive, innovative & high  quality  Vignesh 44
  2. 2. What does ‘egov for Dev’ cover? Vignesh 55 E-administration • Internal working of public sector/government – Cutting process costsCutting process costs • National ID system in Egypt – Managing process performanceManaging process performance • HR & Payroll systems in Tanzania (no ghost workers) – Making strategic connections in governmentMaking strategic connections in government • Connecting various levels of govt. in China – Creating empowermentg p • Intranet for information access to Afrikaner minority in  South Africa.  Vignesh 66 E-citizens & e-services • Deals with citizens and consumers of public  services – Talking to citizens • Anti‐corruption portal & application tracking in South  Korea – Listening to citizens f l h h b d h f• Free & fair elections through bar code in South Africa – Improving public services T t fili i Chil• Tax return filing in Chile Vignesh 77 E-society • Deals with other institutions – public, pvt,  non‐profitnon profit – Working better with business • Import procedures in the PhilippinesImport procedures in the Philippines – Developing communities • Gyandoot in Indiay – Building partnerships • Sustainable development network – strengthening civil p g g society in Honduras Vignesh 88
  3. 3. Challenges • High failure rates – Total, partial, & sustainability. • Lack of e‐readiness – Infrastructure (Data systems, legal, Institutional, ( y g technological, & Human) – Leadership & strategic thinking • no captains • Alien systems adopted from outside d f h d b l• Avoidance of government when driven by external  donors • ICTs ‐ Ignored, Isolates, idolized, & rarely integratedICTs  Ignored, Isolates, idolized, & rarely integrated • Ignore the stakeholders Vignesh 99 Challenges…2 • Design – reality gap – Information, Technology, Processes, Objcectives &  values, staffing & skills, Mgmt systems & structure,  and other resources – Gaps = failure of egov due to • Hard (Tech/ICT) Vs Soft (people) bl• Private – public gap • Country context gaps St t i t l th• Strategies to close the gaps.. – To be discussed later. Vignesh 1010 References • Heeks, R. (2001). Understanding e‐Governance for  Development. Institute for Development Policy and  M t I G t W ki P S iManagement, I‐Government Working Paper Series,  Manchester, UK.   • Sharma Photostats• Sharma Photostats Vignesh 1111 • Thank you! ClarificationsClarifications Questions Comments Vignesh 1212

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