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Egov for development

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This presentation talks about the development through E-Governance

This presentation talks about the development through E-Governance

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    Egov for development Egov for development Presentation Transcript

    • Agenda • “Egovernance for development” – New about ICTs? HUL 291: Electronic Governance – Why egov for development? – What it covers? – Challenges P. Vigneswara Ilavarasan MS 624 | vignesh@hss.iitd.ac.in http://egroups.google.co.in/egov_iitd htt // l i / iitd Vignesh 1 Vignesh 2 New about ICTs Why egov for development? • Governments in DC  • ICTs always existed – Expensive, poor delivery & responsive • From  automation to connections From ‘automation’ to ‘connections’ • Egov offers new way  • Rise of ‘Information systems’ as area – through potential of ICTs g p • Egov in relation to emergence of Internet • Automation • Increasing importance…  • Informatisation • transformation  • To result in governance that is Effective &  Efficient – cheaper, quicker, productive, innovative & high  quality  Vignesh 3 Vignesh 4
    • What does ‘egov for Dev’ cover? E-administration • Internal working of public sector/government – Cutting process costs Cutting process costs • National ID system in Egypt – Managing process performance Managing process performance • HR & Payroll systems in Tanzania (no ghost workers) – Making strategic connections in government Making strategic connections in government • Connecting various levels of govt. in China – Creating empowerment g p • Intranet for information access to Afrikaner minority in  South Africa.  Vignesh 5 Vignesh 6 E-citizens & e-services E-society • Deals with citizens and consumers of public  • Deals with other institutions – public, pvt,  services non profit non‐profit – Talking to citizens – Working better with business • Anti‐corruption portal & application tracking in South  • Import procedures in the Philippines Import procedures in the Philippines Korea – Developing communities – Listening to citizens • Gyandoot in India y • Free & fair elections through bar code in South Africa f l h hb d h f – Building partnerships – Improving public services • Sustainable development network – strengthening civil  p g g • T Tax return filing in Chile t fili i Chil society in Honduras Vignesh 7 Vignesh 8
    • Challenges Challenges…2 • High failure rates • Design – reality gap – Total, partial, & sustainability. – Information, Technology, Processes, Objcectives &  • Lack of e‐readiness values, staffing & skills, Mgmt systems & structure,  – Infrastructure (Data systems, legal, Institutional,  ( y g and other resources technological, & Human) – Gaps = failure of egov due to – Leadership & strategic thinking • Hard (Tech/ICT) Vs Soft (people) • no captains • Private – public gap bl • Alien systems adopted from outside • Country context gaps • Avoidance of government when driven by external  d f h d b l • St t i t l Strategies to close the gaps.. th donors – To be discussed later. • ICTs ‐ Ignored, Isolates, idolized, & rarely integrated ICTs  Ignored, Isolates, idolized, & rarely integrated • Ignore the stakeholders Vignesh 9 Vignesh 10 References • Heeks, R. (2001). Understanding e‐Governance for  Development. Institute for Development Policy and  • Thank you! Management, I‐Government Working Paper Series,  M t IG t W ki P S i Manchester, UK.   • Sharma Photostats Sharma Photostats Clarifications Questions Comments Vignesh 11 Vignesh 12