Gov 2.0 for Honolulu-Pacific FEB and AGA-ASMC Conference

AVATARS, BLOGS AND WIKIS: HOW WEB 2.0 MAKES GOVERNMENT MORE OPEN, TRANSPARENT AND PARTICIPATORY For: By: 15th Biennial AGA/ASMC Andrew Krzmarzick Governmental Professional Senior Project Coordinator Development Conference Graduate School October 14, 2009

My Story Source: Flickr - Khalid Almasoud's Photostream

AGENDA

WHAT’S WEB 2.0?

BEFORE YOU BEGIN… 1. Why? Tie to mission, goals, objectives, needs, gaps. 2. Who? Champion, contributors, constituents. 3. What? Content is the key to success. 4. How? Decide which tools best meet goals. 5. When? Create a schedule to implement and evaluate.

1. Why? Tie to mission, goals, objectives, needs, gaps. • Transparency • Accountability • Participation

BLOGS What is a Blog? a. an online journal or diary b. a “time bandit” that thwarts my team’s productivity c. abbreviation for “web log” d. a creature from a bad sci-fi movie

BLOGS Which of the following have a Blog? a) American Society of Military Comptrollers b) Association of Government Accountants c) Office of Management and Budget d) Transportation Security Agency e) US Air Force f) All of the Above

BLOGS Transforming Government http://asmc.typepad.com/viewpoint/ http://aga.typepad.com/aga/2009/09/index.html

1. Why? Tie to mission, goals, objectives, needs, gaps. • Disseminate targeted messages • Explain your mission / activities • Foster dialogue / elicit feedback

Step 1: Pick a Blog Platform Step 2: Create an Account Step 3: Name Your Blog Step 4: Produce Content Step 5: Publish Post!

http://GenShift.com

WIKIS What in the world is a Wiki? a. an online encyclopedia b. a web-based tool where multiple users create, publish and edit information c. a Hawaiian word for “fast” d. all of the above

WIKIS You call this fast?

Transforming Government

1. Why? Tie to mission, goals, objectives, needs, gaps. • Provide a space for inter-agency collaboration • Gather the intelligence of the crowd • Widen the net for broader insight / information • Create a crowd-corrected directory / resource

WIKIS Step 1: Pick a Wiki Platform Step 2: Create an Account Step 3: Set Up Your Wiki Step 4: Produce Content Step 5: Edit and Post!

SOCIAL VIRTUAL NETWORKS Who in this room has the most connections/friends on: NOT JUST FOR KIDS!!!

SOCIAL VIRTUAL NETWORKS Transforming Government

KNOWLEDGE Information Ideas Insight Sharing Issues Individuals Intelligence

KNOWLEDGE • Free • “Micro-blogging” • 140 characters or less • Send and read user updates  aka “Tweets” • Text-based, but can post links / photos • Anywhere, anytime via cell or computer

KNOWLEDGE GovTwit.com • State/Local = 900+ • Federal Agencies = 500+ • Dept of Defense = 150+ • Hawaii = 8

KNOWLEDGE 1. Why?  Crowd-sourcing ideas to improve services  Communicating with / to citizens  Posting links to key information  Reporting incidents, sending alerts  Promoting events, surveys, studies, etc.

KNOWLEDGE Step 1: Go to Twitter.com Step 2: Create an Account Step 3: Find People to Follow Step 4: Consider Alternate Tools Step 5: Jump in the Stream (“dialoguing” vs. “doing”)

KNOWLEDGE

KNOWLEDGE Steve Ressler Founder, GovLoop.com

KNOWLEDGE Business Problem: Millions of government employees working on similar issues but no safe place to connect and share best practices Solution: GovLoop.com - Social Network for Government Community

KNOWLEDGE ONE YEAR LATER…  Over 20,000 members  CTOs, CIOs, Politicians, Professors, Innovators at All Levels of Government  International Collaboration (Australia, Brazil, Canada)

KNOWLEDGE 1. Why? Tie to mission, goals, objectives, needs, gaps.  Share / gain knowledge / information  Connect with colleagues / common interests  Replicate best practices more rapidly

KNOWLEDGE http://www.facebook.com/recoverydotgov

KNOWLEDGE

KNOWLEDGE Groups

KNOWLEDGE 1. Why? Tie to mission, goals, objectives, needs, gaps.  Recruit candidates for open positions  Find job candidate references/recommendations  Launch discussions with industry / other agencies in groups

http://betterbuyproject.com

http://www.thenationaldialogue.org

Why/How do you use ? http://www.youtube.com/UnitedStatesNavy

1. Why? Tie to mission, goals, objectives, needs, gaps.  Tell your story (control your message)  Capture knowledge of retiring employees  Recruit the next generation of public servants

PODCASTS Q. What’s the difference between a podcast and a vodcast? A. Podcast = Audio Downloadable Vodcast = Video

PODCASTS

1. Why? Tie to mission, goals, objectives, needs, gaps.  Provide public service announcements  Train / inspire your personnel (bite-size chunks)  Record important meetings / events

PODCASTS Step 1: Pick a Platform Step 2: Create an Account Step 3: Create Your Call Step 4: Start/Record Call Step 5: Edit and Post!

MOBILE PHONES/DEVICES What has your Cell Phone taught you lately? “Most cell phones today have more computing power than was available to NASA during the • Podcast Briefs (i.e. Guide by Cell) Apollo space program…” • Audio Books - Wes Ferguson, Author of • Training / Courses Moving at the Speed of Creativity • Emergent Information

MOBILE PHONES/DEVICES http://www.faa.gov/wireless/info

What’s the coolest name for an avatar in Second Life? a. Ichabod Issachar b. Siegfried Lactanoid c. Zedeka Nadezda d. Horatio Fizelmeister Second Life Avatar

VIRTUAL WORLDS Transforming Government

WEB 3.0? • 3-D • Mobile / Clouds • Aggregation

THANK YOU!

Gov 2.0 for Honolulu-Pacific FEB and AGA-ASMC Conference

by Andrew Krzmarzick on Oct 20, 2009

Accessibility

Categories

Tags

Upload Details

Usage Rights

1 Embed 1

Statistics

Gov 2.0 for Honolulu-Pacific FEB and AGA-ASMC Conference — Presentation Transcript