By Adam Killam of Adam Killam Internet Marketing
In this session you will learn “free” and paid ways to get local customers ringing
your cash register. Topics will include:
• What local marketing really is, who should use it and what it can mean to
• Which local site is red hot right now and how you can take advantage of it
• How savvy companies are using social media to rock the local social web
• Advice on tools you can start taking advantage of today to get in front of
your local customers
What local marketing really is, who should use it and what it can mean to
Local marketing is the process of marketing & advertising to people in the
geographic area you do business with via the web and mobile devices.
LM is hot today as it’s easier than ever before for businesses of all sizes to reach
out to customers in their immediate vicinity. More and more business owners
have also woken up to their need to be found easily by their customers online.
Another reason it’s hot is because of the trend right now of people flocking to the
web to write and read reviews of businesses close to them.
Some typical ways your business might get in front of local customers include:
• In search engines via Local SEO & geographically targeted PPC
• In social networks through advertising or social media campaigns
• Via mobile applications or mobile searches
• On third party local directories such as Internet Yellow Pages sites or city
focused directories and portals
Which local site is red hot right now and how you can take advantage of it
Without a doubt, Yelp.com is one of the hottest locally focused social sites on the
web right now. Yelp.com is a site that allows anyone to sign up, create a profile,
and begin reviewing and talking about businesses in their local area.
While restaurant reviews are the focus of many yelp users, more and more
businesses outside of the dining industry are showing up in yelp. And it can help
just about any business to have positive reviews by customers posted there.
One of the ways you can get started with local marketing is to take advantage of
Yelp’s free business owner’s account. A business owner’s account allows you to
create a business page where people can post reviews of your business.
One of the advantages of this is that you can interact with your customers and
potential customers as they post reviews, almost in real time. If by any chance
you receive a negative review, you can get involved in the conversation and
address the issue as soon as it happens. This is a great way to show people
you’re aware, listening and interested in solving their problems.
Another way Yelp enables you to get started with local marketing is by giving you
the ability to show locally targeted ads to customers in your area.
The last thing I’ll say is that Yelp is here today and every hour on the hour they’re
giving tutorials on how to use their site for your business.
How savvy companies are using social media to rock the local social web
Savvy business owners have caught on to the local trend and they’re taking
advantage of the wide variety of tools and services out there. They’re insuring
they are investing some time and money showing up in the right places online.
This means they’re making sure their business is showing up where people are
spending time online- specifically, websites and services that are focused on or
tied to a location.
Here are a few specific examples of tools business are using to rock the social
web here in Vancouver:
Facebook – Advertise based on geographic location: your ads only show to
people in areas you specify. Promote events, share information, create apps and
more. You also setup locally focused fan pages and setup and promote local
Yelp – Claim your business listing, post your business hours, add photos and
most importantly join the conversation about your business. You can also
advertise to people using Yelp.
Foursquare – promote special offers that require people to actually drop by your
store front. There are several coffee shops and restaurants using Foursquare in
Yaletown right now to reward customers who drop by and check in.
Advice on tools you can start taking advantage of today to get in front of
your local customers
In addition to the services mentioned a moment ago, here are a few more
powerful tools you can use to be found by customers locally:
Google Local Business Center
LBC as Google calls it is probably one of the first services you should sign up for.
It’s likely that you already have a Google account or that you are using Gmail or
another Google service which makes signing up for LBC easy.
LBC is free and enables you to show up in the local search results complete with
posting the location of your business on Google Maps.
In addition to gaining visibility in Google’s search results that you might not have
had before, LBC allows you to post coupons to motivate customers to shop with
you, and also allows you to post useful information about your business.
One other important benefit is that -like on Yelp, people can leave comments and
feedback on your business.
Google also provides a great reporting dashboard that enables you to see useful
information about how your customers are finding you.
To claim your listing, visit Google.com/local/ and sign up.
I’ve got two more things for you, that you can do to get started with local
The first is: Google Adwords
• Local keywords
• Local address tag feature
• Content network
Your own website!
Remember to post new content to your website and to give this content a local
focus. Talk about upcoming events you’re involved in, include your address and
local phone number on all pages of your site.
Make sure it’s quickly obvious that you are a locally based business.
- Establish a local presence on social networks by advertising and by
getting involved in the conversation
- Take Advantage of Google’s LBC
- Use Google Adwords to target more people when they are searching
- Work on making your website more friendly and obvious to local
And there’s more! But that’s all I have for you today!