Supportsystem11

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Professional PPT of Support System

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Supportsystem11

  1. 1. SUPPORT SYSTEM<br />
  2. 2. User Panel<br />Staff Panel<br />Admin Panel<br />
  3. 3. Home Page<br />Here we can login by filling these requirements<br />By clicking this menu,we can post new ticket,Given in next slide…….<br />
  4. 4. Assign New Ticket <br />Here we can post new ticket as a form of message.<br />
  5. 5. After Login….<br />If we want post new ticket then we can add by filling these required fields.<br />
  6. 6. Ticket Status<br />This is ticket posted by user.<br />Here we can enter message to the system.<br />
  7. 7. Ticket Status<br />Here we can check all the tickets whatever user posted to system. <br />Here we can view and close tickets and page refresh also after clicking respectively.<br />
  8. 8. Change Password<br />When we click on this menu…Given in next slide..<br />If we want to change password then we can change here.<br />This is message after submitting.<br />
  9. 9. My Profile<br />Here we can update profile. <br />
  10. 10. Staff Panel<br />
  11. 11. Login Page<br />After filling these details,we can login…<br />
  12. 12. Showing All The Tickets<br />Here we can update profile,Given in next slide.<br />This is staff member page,shows all the tickets of customer<br />It shows that this ticket assign to that staff who is logined.<br />
  13. 13. My Profile<br />We can update profile.<br />
  14. 14. Admin Panel<br />
  15. 15. Staff Status<br />Here we can check all the staff members<br />Here we can Enable,Lock and Delete the staff.<br />
  16. 16. Add New Staff Member<br />When click on this menu bar,….<br />Here we can add new staff member by filling all these required fields.<br />
  17. 17. Department Status<br />This shows all the departments.<br />Here Type Public means that this will be for all i.e.user,staffmember and admin panel<br />
  18. 18. Edit Departments<br />Here we can edit department,whatever we want.<br />
  19. 19. Add Departments<br />Here we can add new department…<br />There are two type of Department<br />1.Public-It means this can access all I.e.User,Staffpanel,Adminpanel.<br />2.Private-This will be only for staff member and Admin panel.<br />
  20. 20. Settings Menu Page<br />Here we can attach the documents and files.<br />
  21. 21. Check Staff Status with conversation<br />Here we can check all the recent conversation by the staff with user.<br />
  22. 22. More Action Of Ticket Status page… <br />Sending Mail Option…..<br />Here we can send mail as a “To” form with “CC”…<br />
  23. 23. When we click on this…<br />Here we can change department after selecting from dropdown box.<br />
  24. 24. Ticket Asign to Staff <br />Here we can assign tickets to staff panel as we want… <br />
  25. 25. Thank You<br />Made By : Akanksha Gupta <br /> PHP Department<br />

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