“ Were seeing a dramatic shift in the way business is done towards more transparency, more collaboration, more democracy, and ultimately more value. ” – Alex Bogusky, Founding Insurgent, FearLess Cottage
“...consumers are surroundingthemselves with the people andinformation that helps themmake better decisions thanks tosocial networks such asFacebook, Twitter, and YouTube.Their attention is focused innew paradigms and away fromtraditional media.... ” – Brian Solis, Social Media Evangelist
Customers are more empowered than ever before.Some believe we are on the verge a customer revolution.
They’re not just customers, theycan be your biggest advocates! Source: Harvard Business Review
EMER GING Custo MIND mers SET your b increa rand v se alue.“ Tell me and Ill forget; show me and I may remember; involve me and Ill understand. ” – Chinese Proverb
EMER GING Custo MIND mers SET your b increa rand v se alue.“ Tell me and Ill forget; show me and I may remember; involve me and Ill make it better. ” – Chinese Proverb? Wikipedia’d?