Internal Audit
SOAW Goals Baselines Targets Review SOAW
08/05 08/15 08/22 09/15 10/01 10/15
Procurement
Kickoff SME Interview SOAW Goals Baselines Targets Review SOAW
08/26 09/11 09/26 10/03 10/10 10/24 11/07 11/21
Compliance
Kickoff SME Interview SOAW Goals Baselines Targets Review SOAW
09/30 10/10 10/21 10/28 11/11 11/25 12/02 12/10
Real Estate
SOAW Goals Baselines Targets Review SOAW
09/19 09/25 10/06 10/15 10/25 11/06
Special Regulatory and Privacy
SOAW Goals Baselines Targets Review SOAW
10/10 10/20 10/27 11/10 11/17 11/24
Safety and Security
SOAW Goals Baselines Targets Review SOAW
10/20 10/30 11/06 11/14 11/25 12/05
Preliminary Review baseline target
PERFORMANCE ORGANIZATION CUSTOMER COMPLEXITY DOCUMENTATION TIME SPENT
HIGH CENTRALIZED HIGH SPECIALIZED COMPLETE DEDICATED
Operating at 100% of Fully centralized High degree of Advanced Complex, Completely 75%‐100% time spent
operating measures customer contact specialized skills and documented
training (3‐5 years) processes, reports,
outputs
Operating at 75% of Federated, central Medium customer Some advanced Adequate level of 25%‐75% time spent
operating measures processes contact training, modest documentation
pre‐requisites, (2‐3
years)
Operating at 50% of Federated, local Low customer contact Medium‐skill level, Modest 10%‐25% time spent
operating measures processes modest training (1 yr) documentation
Operating at 25% of Fully decentralized No customer contact Simple, commodity Ad‐hoc, minimal 0‐10% time spent
operating measures skills, minimal training documentation
LOW DECENTRALIZED LOW COMMODITY NONE NEGLIGIBLE
Anthony Starks
Processing Por2olio
TweetFreq: visualizing tweet frequency
monofont: Monospace font comparison
Twitgrid
flickrtag: searching Flickr
flickrtag ‐ widescreen version
Hairball: a
measure of
complexity
Gartner Hype Cycle
<?xml version="1.0"?>
<result_set>
<status>OK</status>
<copyright>Copyright (c) 2008 The New York Times Company. All
Rights Reserved.</copyright>
<results>
<candidate>
<full_name>Barack Obama</full_name>
<party>D</party>
<state>PA</state>
<total>7823885.01</total>
<contribu^on_count>42561</contribu^on_count>
</candidate>
<candidate>
<full_name>John McCain</full_name>
<party>R</party>
<state>PA</state>
<total>3840263.24</total>
<contribu^on_count>12235</contribu^on_count>
</candidate>
...
</results>
</result_set>
campaign: using the NY Times API
<?xml version="1.0" ?>
<measurevis ^tle="Preliminary Review" pagewidth="1000" pageheight="800" textwidth="130" textheight="80">
<mcol name="PERFORMANCE" low="HIGH" high="LOW">
<item state="target">Opera^ng at 100% of opera^ng measures</item>
<item state="baseline">Opera^ng at 75% of opera^ng measures</item>
<item state="nominal">Opera^ng at 50% of opera^ng measures</item>
<item state="nominal">Opera^ng at 25% of opera^ng measures</item>
</mcol>
<mcol name="ORGANIZATION" low="CENTRALIZED" high="DECENTRALIZED">
<item state="target">Fully centralized</item>
<item state="nominal">Federated, central processes</item>
<item state="baseline">Federated, local processes</item>
<item state="nominal">Fully decentralized</item>
...
</measurevis>
Preliminary Review baseline target
PERFORMANCE ORGANIZATION CUSTOMER COMPLEXITY DOCUMENTATION TIME SPENT
HIGH CENTRALIZED HIGH SPECIALIZED COMPLETE DEDICATED
Operating at 100% of Fully centralized High degree of Advanced Complex, Completely 75%‐100% time spent
operating measures customer contact specialized skills and documented
training (3‐5 years) processes, reports,
outputs
Operating at 75% of Federated, central Medium customer Some advanced Adequate level of 25%‐75% time spent
operating measures processes contact training, modest documentation
pre‐requisites, (2‐3
years)
Operating at 50% of Federated, local Low customer contact Medium‐skill level, Modest 10%‐25% time spent
operating measures processes modest training (1 yr) documentation
Operating at 25% of Fully decentralized No customer contact Simple, commodity Ad‐hoc, minimal 0‐10% time spent
operating measures skills, minimal training documentation
LOW DECENTRALIZED LOW COMMODITY NONE NEGLIGIBLE
Organiza^onal Measures
Tweetfreq: visualizing twiiter frequency monofont: comparing monospaced fonts Twitgrid: twitter timeline as a grid FlickrTag: search Flickr Hairball: visualizing complexity hypecycle: modeling the Gartner Hype Cycle Campaign: using the NYT API to show a geographic view of campaign finance Organizational Measures: graphical format for baseline and target measures in an organization FontPattern: Standard "calling cards" for fonts Timeline: Showing timelines and milestones Typesetting experiments: showing layout options NFL: visualizing won-loss percentage Genesis: Bible typesetting Plotting: purchases vs. stock price less
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