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The Big Picture
Look at the Digital Transformation of News as of May, 2008. A seminar for APME/ONA Newstrain.
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- Slide 1: The Big Picture 2008
Journalism, audience and advertising on the Web
Anthony Moor
Deputy Managing Editor/Interactive
The Dallas Morning News
amoor@dallasnews.com
- Slide 2: Agenda
• The birth of the Semantic Web
• Our promiscuous, ‘help me’ audience
• Journalism as a service, not a product
• Advertising decouples from news
• Discussion
- Slide 3: Web 1.0: The good old days
Web 1.0
(1993-2003)
Audience Geeks
Unit of Content Page (article)
State Static (HTML)
Architecture Client/Server
Engagement Read
(Britannica online)
Ad Distribution A few large sites
(DoubleClick)
Search Boost Domain name
speculation (Netscape)
- Slide 4: Web 2.0: The interactive Web
Web 1.0 Web 2.0
(1993-2003) (2003-2010)
Audience Geeks Everyone
Unit of Content Page (article) Data (mashup, widget)
State Static (HTML) Dynamic
(XML, Ajax, RSS)
Architecture Client/Server Web services
(syndication)
Engagement Read Write/Contribute
(Britannica online) (Wikipedia, Flickr)
Ad Distribution A few large sites The entire Web
(DoubleClick) (Google AdSense)
Search Boost Domain name SEO (Google)
speculation (Netscape)
- Slide 5: Web 3.0: The data-driven Web
Web 1.0 Web 2.0 Web 3.0
(1993-2003) (2003-2010) The Semantic Web
Audience Geeks Everyone •Data powers the
Unit of Content Page (article) Data (mashup, widget) Web
State Static (HTML) Dynamic •Automated
(XML, Ajax, RSS) mashing up of
Architecture Client/Server Web services personalized
(syndication) content
Engagement Read Write/Contribute •Intelligent-agent
(Britannica online) (Wikipedia, Flickr) driven assembly
Ad Distribution A few large sites The entire Web and interactivity
(DoubleClick) (Google AdSense)
Search Boost Domain name SEO (Google)
speculation (Netscape) Source: Chicago Tribune
- Slide 6: Audience Trends
• Our newspaper.com audience is aging
- Slide 7: The newspaper.com audience is aging
Source: Belden Associates, ‘Be Web Now’
- Slide 8: Audience Trends
• Our newspaper.com audience is aging
• The online public is relying on social networks and
collaborative filtering to edit the news
- Slide 9: Growing use of social networks
• Membership in online communities doubled in only three years
• 54 percent of online community members log into their
community at least once a day
• 71 percent of members say their community is very important
or extremely important to them
• Fifty-six percent report meeting online counterparts in person
• 25% of bank and brokerage customers use social networks1
Sources: USC Annenberg School, 2008 Digital Future Project; 1Forrester (Feb. 2008)
- Slide 10: Social networks exchange news
- Slide 11: Social networks exchange news
- Slide 12: Social networks recommend sites
- Slide 13: Social networks recommend sites
- Slide 14: Social networks collaboratively edit
- Slide 15: Social networks collaboratively edit
- Slide 16: Audience Trends
• Our newspaper.com audience is aging
• The online public is relying on social networks and
collaborative filtering to edit the news
• Brand promiscuity is the norm
- Slide 17: An audience of ‘fly bys’
Source: 2006 McKinsey survey of 2,100 US Customers
- Slide 18: Audience Trends
• Our newspaper.com audience is aging
• The online public is relying on social networks and
collaborative filtering to edit the news
• Brand promiscuity is the norm
• They expect us to be where they are, not to go where we are
- Slide 19: “If the news is that important, it will find me.”
– The words of a college student, as recalled by Jane Buckingham,
founder of Intelligence Group, a market research company
Source: New York Times, Mar. 27, 2008
- Slide 20: Access is more important than quality
Source: 2006 McKinsey survey of 2,100 US Customers
- Slide 21: Info sought from newspaper.coms
Any news content 96%
Breaking news 74%
Local or community news 73% (Women higher)
Weather 63%
Local entertainment information 55% (Women, 18-54s)
National or international news 46%
Sports scores or information 46% (Men)
Political coverage 30% (Men, 55+)
Lifestyle info (fashion, etc.) 30% (Women, 18-54s)
Financial/investment info 12% (Men)
Source: NAA Digital Edge report, 2006
- Slide 22: Info sought from dallasnews.com
1. Breaking national news
2. Breaking local news during the workday
3. Breaking local news in the evening and overnight
4. Breaking crime news
5. Breaking local news on the weekend
6. Crime map in my city and zip code
7. More frequent updates to the home page during the day
8. Morning email newsletter with the top 10 local stories
happening today
9. Breaking sports news during the workday
10. Weather maps, radar, alerts
Source: dn.com online survey, Dec. 2007
- Slide 23: Audience Trends
• Our newspaper.com audience is aging
• The online public is relying on social networks and
collaborative filtering to edit the news
• Brand promiscuity is the norm
• They expect us to be where they are, not to go where we are
• They want us to help them get things done
- Slide 24: Q&A site visits are exploding
• U.S. visits up 118% in 2008
• Up 889% over two years
- Slide 25: Dallas audience asks for help
• Watch my back
– Watchdog journalism
– Local crime and safety news (mapped to neighborhood)
• Watch my wallet
– Local bargains and ‘best of’
– Resources to solve everyday problems
– Personal financial advice
– Business news and analysis
Source: Dallas Morning News survey, Dec. 2007
- Slide 26: Dallas audience asks for help
• Watch out for me and mine
– Local green and health news
– Tips for helping kids do better academically
– Weather news, maps and info
– Product recalls
• Keep a watch on my neighborhood
– News briefs from my part of Dallas
– Neighborhood coverage
Source: Dallas Morning News survey, Dec. 2007
- Slide 27: Audience Trends
• Our newspaper.com audience is aging
• The online public is relying on social networks and
collaborative filtering to edit the news
• Brand promiscuity is the norm
• They expect us to be where they are, not to go where we are
• They want us to help them get things done
• They’re watching more video
- Slide 28: Video use continues to grow
• Various studies show video use up and frequency is up
• Total video audience
– Leichtman: 14% of all adults watch at home weekly, 4% daily
– Pew: 74% of online adults watch at home or work, 19% daily
• Most popular categories
– News is #1 (except for 18-29 year olds who prefer comedy)
– Comedy
– Movies/trailers
– Music videos
Source: State of the News Media, 2008
- Slide 29: Audience Trends: Implications?
• Our newspaper.com audience is aging
• The online public is relying on social networks and
collaborative filtering to edit the news
• Brand promiscuity is the norm
• They expect us to be where they are, not to go where we are
• They want us to help them get things done
• They’re watching more video
- Slide 30: Journalism Trends
• News is shifting from being a product – the Web site – to
becoming an always-on service – help me get something done
Source: State of the News Media 2008
- Slide 31: Home pages emphasize service
- Slide 32: News is a feed – like electricity
- Slide 33: Data centers provide utility
- Slide 34: Mobile becomes a lifeline
- Slide 35: Business info goes actionable
- Slide 36: If you help watchdog, we help you
- Slide 37: Journalism Trends
• News is shifting from being a product – the Web site – to
becoming an always-on service – help me get something done
• News Web sites are no longer final destinations
Source: State of the News Media 2008
- Slide 38: Audience visits via the side door
• SJ Merc: Two-thirds of its audience comes from aggregators1
• Dallasnews.com: 61% of visits entered somewhere other than
the home page (Jan. 08)
Source: 1The Bivings Report
- Slide 39: Press becomes ‘press sphere’
Source: Jeff Jarvis, Buzzmachine
- Slide 40: A story is a point on a news timeline
Source: Jeff Jarvis, Buzzmachine
- Slide 41: Journalism Trends
• News is shifting from being a product – the Web site – to
becoming an always-on service – help me get something done
• News Web sites are no longer final destinations
• User-generated content doesn’t replace the story, it becomes
part of the news process
Source: State of the News Media 2008
- Slide 42: We’re not getting ‘articles’ from users
• TIKK president earns 8th
degree black belt (by
himself – a karate studio
owner!)
• Grand Hyatt DFW Ranks
#19 in Dallas Business
Journal Best Places to Work
Survey (by the Haytt’s PR
company!)
• Botox...Not Just for Wrinkles
Anymore! (need we say
more?)
- Slide 44: Seeding Cit J sites works better
Five part-time posters and
moderators
- Slide 45: The 1% rule
• Of 100 people online, one will create content, 10 will \"interact\"
with it (commenting or offering improvements) and the other
89 will just view it
• 50% of all Wikipedia article edits are done by 0.7% of users
• You Tube \"creator to consumer\" ratio at just 0.5%
Source: guardian.co.uk (Jul. 2006)
- Slide 46: Crowdsourcing aids reporting
- Slide 47: Beat blogging shows promise
• Pro-am journalism
• Users provide insight, ‘stubs’ of information, that pros polish
“News becomes a collaborative and cumulative work in progress pieced
together by multiple contributors, rather than a media-certified byproduct
carved in press plates and fixed in time.” – Carl Sessions Stepp, AJR
- Slide 48: It’s reporting with a network
“This is still about managing
relationships. Reporters are naturals
at that - but not usually in an online
environment. A beat reporter needs
to go where the people are, meet
them on their own turf, or provide a
space where they can be
comfortable.” -- David Cohn,
BeatBlogging.org
- Slide 49: Journalism Trends
• News is shifting from being a product – the Web site – to
becoming an always-on service – help me get something done
• News Web sites are no longer final destinations
• The prospects for user-generated content appear more limited
than initially thought
• Media companies are broadening the definition of journalism
to include helping users navigate through content from others
Source: State of the News Media 2008
- Slide 50: News sites link out
- Slide 51: Inline links offsite increase
- Slide 52: NYTimes.com: We ‘edit the Web’
- Slide 53: Journalism Trends: Implications?
• News is shifting from being a product – the Web site – to
becoming an always-on service – help me get something done
• News Web sites are no longer final destinations
• The prospects for user-generated content appear more limited
than initially thought
• Media companies are broadening the definition of journalism
to include helping users navigate through content from others
Source: State of the News Media 2008
- Slide 54: Advertising Trends
• Display advertising has plateaued
- Slide 55: 45.00%
40.00%
Search
35.00% Display Ads
Ad Spending
30.00% Classified
25.00% Rich Media/Video
20.00% Lead Generation
15.00% E-Mail
10.00% Sponsorships
5.00%
0.00%
2006 2007 2008 2009 2010 2011
Source: eMarketer, Oct. 2008
- Slide 56: Advertising Trends
• Display advertising has plateaued
• Locally, video and search advertising are where the growth is
- Slide 57: 2012: Video ads, paid search dominate local
$16,000
Millions
Total
$14,307
$14,000
$12,000 Online Video
Local Online Ad Spending
$10,000 $10,865
Total 76%
$7,713
$8,000
Online Video -
$2,000
Paid Search 29% Paid Search
$6,000
E-Mail Ads -
$4,000
Banners & E-Mail Ads
$2,000 Listings
Banners &
Listings
$-
2007 2012
Online Video $371,000,000 $5,000,000,000
Paid Search $1,837,000,000 $5,865,000,000
E-Mail Ads $233,000,000 $1,302,000,000
Banners & Listings $5,272,000,000 $2,140,000,000
Source: Borrell Associates Inc. Feb. 2007
- Slide 58: NAA: The big money is in advertorials
• Longer-form “infomercial”
• One to two minutes about an advertiser’s product or service.
• Already used in the real estate industry to provide video walk-
though tours of homes for sale
- Slide 59: Advertising Trends
• Display advertising has plateaued
• Locally, video and search advertising are where the growth is
• Small spenders are where the big local dollars are
- Slide 60: Self-service advertising
- Slide 61: Business directories
- Slide 62: Advertising Trends
• Display advertising has plateaued
• Locally, video and search advertising are where the growth is
• Small spenders are where the big local dollars are
• News and advertising are decoupling
- Slide 63: Search engines suck up the dollars
• Google, Yahoo, AOL and MSN accounted for 57% of net online
ad dollars in 2006
• Top 10 sites received 70%
• Advertising on news/current events sites grew 9% while
others grew faster
• Growth rate down from 2005
Source: State of the News Media 2008
- Slide 64: Advertising Trends: Implications?
• Display advertising has plateaued
• Locally, video and search advertising are where the growth is
• Small spenders are where the big local dollars are
• News and advertising are decoupling
- Slide 65: Discussion
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