Who are they? What do they want? Assessing patron needs for Information Literacy in Public Libraries
Review the Pew <ul><li>Pew Internet & American Life Project  “ A Typology of Information and Communication Technology User...
Review the Pew <ul><li>Who can we help? </li></ul><ul><li>49% seems probable, the “Few Tech Assets” profile  </li></ul>
Locating Students <ul><li>- Know your community demographic </li></ul><ul><li>- Know local resources outside of the librar...
Create Opportunity <ul><li>Listen to your patron requests </li></ul><ul><li>Create a survey </li></ul><ul><li>Ask patrons ...
Community Outreach <ul><li>Appeal to niche groups such as parents wanting to help children with homework online </li></ul>...
Bringing New Skills to Old Hands <ul><li>Can the 20% Middle of the Road users be tempted? </li></ul><ul><li>- Managing Fil...
Acknowledge Limitations <ul><li>Lack of bandwidth in library </li></ul><ul><li>Lack of reliable access to computers both i...
A Question for the Future <ul><li>At what point will  Information Literacy  become a basic skill, similar to reading a new...
Internet Librarian Resources <ul><li>Public Library Funding and Technology Access Study (2007)   </li></ul><ul><li>http://...
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Who Are They

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  • Who Are They

    1. 1. Who are they? What do they want? Assessing patron needs for Information Literacy in Public Libraries
    2. 2. Review the Pew <ul><li>Pew Internet & American Life Project “ A Typology of Information and Communication Technology Users ” May 7, 2007 release </li></ul>
    3. 3. Review the Pew <ul><li>Who can we help? </li></ul><ul><li>49% seems probable, the “Few Tech Assets” profile </li></ul>
    4. 4. Locating Students <ul><li>- Know your community demographic </li></ul><ul><li>- Know local resources outside of the library </li></ul><ul><li>- Is there a gap to be filled? </li></ul>
    5. 5. Create Opportunity <ul><li>Listen to your patron requests </li></ul><ul><li>Create a survey </li></ul><ul><li>Ask patrons to submit ideas to a Suggestion Box </li></ul>
    6. 6. Community Outreach <ul><li>Appeal to niche groups such as parents wanting to help children with homework online </li></ul><ul><li>Offer health related searching class using your databases </li></ul>
    7. 7. Bringing New Skills to Old Hands <ul><li>Can the 20% Middle of the Road users be tempted? </li></ul><ul><li>- Managing Files/Folders </li></ul><ul><li>- Digital Camera Skills – using free sources such as Flickr, Pixenate, Picnik, Snipshot </li></ul><ul><li>- EBay Skills </li></ul><ul><li>- Internet Security issues </li></ul>
    8. 8. Acknowledge Limitations <ul><li>Lack of bandwidth in library </li></ul><ul><li>Lack of reliable access to computers both in library and at home due to limitation of space and funds </li></ul><ul><li>Lack of transportation or mobility of the patron </li></ul>
    9. 9. A Question for the Future <ul><li>At what point will Information Literacy become a basic skill, similar to reading a newspaper or a book, navigating a library catalog, or using an ATM? </li></ul>
    10. 10. Internet Librarian Resources <ul><li>Public Library Funding and Technology Access Study (2007) </li></ul><ul><li>http://www.ala.org/ala/ors/publiclibraryfundingtechnologyaccessstudy/pullibfunandtechaccstudy.htm </li></ul><ul><li>see also: Clark, Lara, “Libraries Connect Communities,” American Libraries September 2007 p. 62-63 </li></ul><ul><li>Pew Internet & American Life Project </li></ul><ul><li>http://www.pewinternet.org/ </li></ul><ul><li>A great place to monitor reports pertaining to the internet and the demographics and profiles of our potential patrons. </li></ul><ul><li>A Typology of Information and Communication Technology Users </li></ul><ul><li>http://tinyurl.com/ynq49t </li></ul><ul><li>E-patients With a Disability or Chronic Disease </li></ul><ul><li>http://www.pewinternet.org/pdfs/EPatients_Chronic_Conditions_2007.pdf </li></ul><ul><li>Santa Monica Public Library Computer Class Questionnaire </li></ul><ul><li>Get Connected Flash Film produced by Santa Monica Public Library </li></ul><ul><li>http:// www.smpl.org/classes/Flash_movie.htm </li></ul>
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