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A computer maintenance_course_syllabus_2010

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  • 1. Syllabus – A+ Computer Maintenance Mr. Schuermeyer 3rd Block – 9:37 to 11:07 on Red Days, Room 2516 Course Objective: This course is designed to teach students the basics of computer hardware and software as used in business/industry today. Students will learn the inner workings of computers and have hands on experiences working on computers. When completed, students should have the background necessary to take the four A+ Certification Exams (given independently) that is recognized worldwide as a standard of knowledge and expertise in the computer industry. Grading Scale: We follow the district standard. 90% and Up = A, 80% - 89.9% = B, 70%-79.9% = C, 60% - 69.9% = D, and Below 60% = F Attendance and Make-Up Policies: When you are absent for any reason, you are responsible for missed work. You only have 2 weeks to catch up the work or it goes into the grade book as a ZERO If there are special circumstances, you must talk to me and make arrangements for the work missed. The lab is open during Ac Lab and you are expected to make use of it if you are behind. Your Responsibilities: Ask questions – THERE IS NO STUPID QUESTION except the one you do not ask. Be on time, ready to work every class!!! This means no tardies. I am expected to be here ready to work and I expect the same of you. The first tardy will be excused but additional tardiness will lead to after school detentions. Do all of the work assigned. BE POSITIVE even in the face of adversity, bad attitudes have no place here and we are here to learn. Two-semester (18 weeks each) Essentials and Practical Applications Courses: Textbooks and Lab Manuals: A+ Guide to Managing and Maintaining Your PC, 7th Edition Lab Manual, A+ Guide to Managing and Maintaining Your PC, 7th Edition Notes: These two course outlines are designed to comprise a PC Repair Essentials course followed by a PC Repair Practical Applications course. Both courses include a balanced content on hardware and software. The first semester is designed to cover the full range of content appropriate for a PC Repair Essentials course. However, know that all the content covered on the A+ 220-701 Essentials 2009 exam is not completed until the fourth week of the second semester. Students are encouraged to take the A+ 220-701 Essentials exam near the middle of the second semester. After reviewing questions missed on the Essentials exam and completing both semesters, students are then prepared to take the A+ 220-702 Practical Applications exam. Figure 1 shows a high-level view of how the chapters are organized for Essentials and Practical Application content
  • 2. Figure 1: Essentials and Practical Application chapter organization The table below summarizes how chapters are used in the two courses. Note that some chapters include both Essentials and Practical Applications content. In these chapters, the break from Essentials to Practical Applications content is clearly marked. Week Essentials Week 1 Essentials Week 2 Essentials Week 3 Essentials Week 4 Essentials Week 5 Essentials Week 6 Essentials Week 7 Essentials Week 8 Essentials Week 9 Essentials Week 10 Essentials Week 11 Essentials Week 12 Essentials Week 13 Essentials Week 14 Essentials Week 15 Textbook Chapter 1 Chapter 2 Chapter 3 Chapter 4, Essentials Content Chapter 5, Essentials Content Chapter 6, Essentials Content Chapter 7, Essentials Content Chapter 8, Essentials Content Chapter 9, Essentials Content Chapter 10, Essentials Content Chapter 11 Chapter 12 Chapter 13, Essentials Content Chapter 14, Essentials Content Finish up and testing Advanced Week 1 Advanced Week 2 Advanced Week 3 Advanced Week 4 Advanced Week 5 Chapter 15 Chapter 17 Chapter 19 Chapter 21, Essentials Content Chapter 22, Essentials Content Essentials Content Completed Chapter 4, Practical Applications Chapter 5, Practical Applications Chapter 6, Practical Applications Chapter 7, Practical Applications Chapter 8, Practical Applications Chapter 9, Practical Applications Chapter 10, Practical Applications Chapter 13, Practical Applications Chapter 14, Practical Applications Chapter 16 Chapter 18 Chapter 20 Chapter 21, Practical Applications Chapter 22, Practical Applications Practical Application content completed Finish up and testing Advanced Week 6 Advanced Week 7 Advanced Week 8 Advanced Week 9 Advanced Week 10 Advanced Week 11 Advanced Week 12 Advanced Week 13 Advanced Week 14 Advanced Week 15
  • 3. PC Repair Essentials Course Week Class Objectives 1 Chapter 1, entire chapter August 17 - 23 Upon completion of this chapter, the student will be able to: Explain how a computer requires both hardware and software to work Identify many hardware components Upon completion of these labs, the student will be able to: Use available tools to gather system information Identify computer parts inside and outside the case 2 August 25 - 31 3 Chapter 2, entire chapter Upon completion of this chapter, the student will be able to: Explain differences between the various operating systems Describe the components of a Windows OS Know how an OS interfaces with users, files, folders, applications, and hardware Upon completion of these labs, the student will be able to: Use the command line and other Windows tools to examine a system Understand the relationships among operating systems Use Windows keyboard shortcuts Chapter 3, entire chapter Class and Lab Content Welcome Class Introductions Review Goals & Objectives of Class, Syllabus, Lecture/Lab Format Point out the A+ Essentials 2009 grid and the A+ 2009 Practical Application grids at the beginning of the book Chapter 1: Introducing Hardware Lab 1.1: Gather and Record System Information Lab 1.2: Identify Computer Parts Chapter 2: Introducing Operating Systems Lab 2.1: Examine Files and Directories Lab 2.5: Compare Operating Systems Lab 2.6: Use Windows Keyboard Shortcuts References/Homework for Student Textbook, Chapter 1. Introducing Hardware Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on Projects 1-1 through 1-4 questions. Lab Manual: Labs 1.1, 1.2 Answer all lab questions in class Textbook, Chapter 2. Introducing Operating Systems Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on Projects 2-1, 2-3, 2-4, and 25 questions and Real Problems, Real Solutions 21 and 2-2. Lab Manual: Labs 2.1, 2.5, 2.6 Answer all lab questions in class Chapter 3: Working with People in a Technical Textbook, Chapter 3. Working with People in a
  • 4. Upon completion of this chapter, Sept. 2-9 the student will be able to: Describe job roles and responsibilities of those who sell, fix, or support personal computers Understand what customers expect of a PC support technician that goes beyond technical knowledge Interact with customers when selling, servicing, and supporting personal computers 4 Sept. 13 to 17 Upon completion of these labs, the student will be able to: Describe the code of ethics for IT professionals and make an ethical decision Evaluate and respond to the needs of customers Use help desk skills in a chat session or on the phone to solve customer problems Listen well and respond with integrity when a customer is angry Apply help desk procedures to decide how to handle a problem, including when to escalate the problem Chapter 4, Essentials sections Upon completion of the Essentials sections of this chapter, the student will be able to: Describe the different form factors used by motherboards, computer cases, and power supplies and select appropriate form factors to match a system Describe how electricity is measured and about World Lab 3.1: Understand IT Codes of Ethics Lab 3.2: Provide Customer Service Lab 3.3: Practice Help Desk Skills Lab 3.4: Practice Good Communication Skills Lab 3.5: Understand the Help Desk Procedures for a Company Technical World A+ Essentials sections of Chapter 4: Form Factors, Power Supplies, and Working Inside a Computer, Pages 111143. Lab 4.1: Identify Form Factors Lab 4.4: Find Documentation on the Internet Lab 4.5: Choose the Right Power Supply Textbook, Chapter 4, Essentials sections. Form Factors, Power Supplies, and Working Inside a Computer, Essentials sections, Pages 111-143. Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on Projects 3-1, 3-2, 3-3, 3-4, and 3-5 questions and Real Problems, Real Solutions 32 questions. Lab Manual: Labs 3.1, 3.2, 3.3, 3.4, and 3.5 Answer all lab questions in class Homework: Read Pages 111-143 of the chapter and answer Reviewing the Basics, Questions 1- 30 and Thinking Critically questions. Answer Hands-on Projects 4-2, 4-3, 4-5, 4-6, 4-7, and 4-8.
  • 5. electrical components Select an appropriate power supply for a system Protect self and others against the dangers of electricity Lab Manual: Labs 4.1, 4.4, and 4.5 Answer all lab questions in class Upon completion of these labs, the student will be able to: Identify and match form factors of motherboards, cases, and power supplies Find documentation on the Internet for computer components Select a replacement power supply 5 Chapter 5, Essentials sections Sept. 21 to 27 Upon completion of the Essentials sections of this chapter, the student will be able to: Describe the different types of features of motherboards Understand how motherboard firmware controls the beginning of the boot Chapter 5: All About Motherboards, Essentials sections, Pages 175-210. Lab 5.1: Examine and Adjust CMOS Settings Lab 5.3: Identify Motherboard Components Upon completion of these labs, the student will be able to: Examine and change BIOS settings Identify a CPU and motherboard connectors and features 6 Chapter 6, Essentials sections Sept 29 to Oct 4. Upon completion of the Essentials sections of this chapter, the student will be able to: Describe features of current Intel and AMD processors uses for personal computers Textbook, Chapter 5, Essentials sections. All About Motherboards Homework: Read the Essentials sections of the chapter, Page 175-210, and answer Reviewing the Basics Questions 1-23 and Thinking Critically Questions 1-4. Answer Hands-on Projects 5-2, 5-4, 5-5 and 5-7, and Real Problems, Real Solutions 5-2 questions. Lab Manual: Labs 5.1, and 5.3 Answer all lab questions in class Chapter 6: Supporting Processors, Essentials sections, Pages 239-256. Lab 6.4: Choose a CPU Cooling Solution Lab 6.5: Critical Thinking: Restoring an Overclocked PC Textbook, Chapter 6, Supporting Processors, Essentials sections Homework: Read the Essentials sections of the chapter, Pages 239-256, and answer Reviewing the Basics Questions 1-18, and Thinking Critically
  • 6. Questions 1-2. Answer Hands-on Projects 6-1, 6-2, 6-3, 6-4, and 6-6questions. Know how to keep a system cool 7 Oct. 6 – 11 8 Oct. 13 to 18 Upon completion of these labs, the student will be able to: Select a cooling unit for a particular CPU Overclock and restore a CPU Chapter 7, Essentials section Upon completion of the Essentials section of this chapter, the student will be able to: Describe the different kinds of physical memory and how they work Upon completion of these labs, the student will be able to: Identify the type memory required for a system and use the Internet to research price and availability Use the Kingston Web site to research memory types appropriate for a system Enable and configure Vista ReadyBoost for optimal performance Chapter 8, Essentials sections Upon completion of the Essentials sections of this chapter, the student will be able to: Describe technologies used for hard drives and how data is organized on a drive Describe how a computer communicates with a hard drive How RAID works Describe how floppy drives work Upon completion of these labs, Lab Manual: Labs 6-4 and 6.5 Answer all lab questions in class Chapter 7: Upgrading Memory, Essentials sections, Pages 297- 307. Lab 7.1: Research RAM on the Internet Lab 7.2: Explore the Kingston Web Site Lab 7.4: Use Vista’s ReadyBoost Textbook, Chapter 7: Upgrading Memory, Essentials sections, Pages 297- 307. Homework: Read Pages 297-307 of the chapter and answer Reviewing the Basics, Questions 1- 30, and Thinking Critically Questions 1-3. Answer Hands-on Projects 7-1, 7-2, and 7-5 questions. Lab Manual: Labs 7.1, 7.2, 7.4 Answer all lab questions in class Chapter 8: Supporting Hard Drives, Essentials sections, Pages 329- 347. Lab 8.2: Use Disk Management Lab 8.4: Use Hard Drive Utilities Textbook, Chapter 8. Supporting Hard Drives, Essentials sections, Pages 329- 347. Homework: Read Pages 329-347 of the chapter and answer Reviewing the Basics Questions 1-20. Answer Hands-on Projects 8-1 and 8-2 questions. Lab Manual: Labs 8.2 and 8.4 Answer all lab questions in class
  • 7. the student will be able to: Use Disk Management to create, format, and delete a partition Evaluate hard drive utilities offered by manufacturers and test a hard drive for problems Oct 20 Midterm over Chapters 1-8 9 Chapter 9, Essentials sections Oct. 22 to 28 Upon completion of the Essentials sections of this chapter, the student will be able to: Describe the concepts of supporting I/O devices Describe characteristics of I/O devices Install peripheral I/O devices including the mouse, keyboard, barcode reader, fingerprint reader, and touch screen 10 Nov. 1 to 8 Upon completion of these labs, the student will be able to: Gather information about hardware components in a system Research and select a high-end video card Install and test a scanner Chapter 10, Essentials sections Upon completion of the Essentials sections of this chapter, the student will be able to: Describe the features of multimedia cards, optical storage devices, and removable storage. Install multimedia peripherals and input devices Chapter 9: Installing and Supporting I/O Devices, Essentials sections, Pages 393- 435. Lab 9.1: Gather Information on I/O Devices Lab 9.3: Research HighEnd Video Cards Lab 9.4: Install and Test a Scanner Last day to turn in any work from the first 8 chapters Textbook, Chapter 9: Installing and Supporting I/O Devices, Essentials sections, Pages 329- 347. Homework: Read Pages 329-435 and answer Reviewing the Basics questions 1-19. Answer Thinking Critically Questions 1-3. Answer Hands-on Projects 9-2, 9-3, 9-4, 9-5, and 9-6 and Real Problems, Real Solutions 91 and 9-2 questions. Lab Manual: Labs 9.1, 9.3, and 9.4 Answer all lab questions in class Chapter 10: Multimedia Devices and Mass Storage, Essentials sections, Pages 473- 502. Lab 10.2: Install a PC Video Camera Lab 10.3: Compare CD, DVD, and Blu-ray Technologies Lab 10.5: Research Digital Cameras Lab 10.6: Explore Windows Audio Features Textbook, Chapter 10: Multimedia Devices and Mass Storage, Essentials sections, Pages 473- 502. Homework: Read Pages 473-502 of the chapter and answer Reviewing the Basics Questions 1- 18 Answer Hands-on Projects 10-2, 103, 10-4, and 10-5 questions. Lab Manual: Labs 10.2, 10.3, 10.5, and 10.6
  • 8. 11 Nov. 10 to 16 12 Nov 18 to 29 Upon completion of these labs, the student will be able to: Install a video camera and use Windows Movie Maker to test the camera Recognize CD, DVD, and Blu-ray specifications Research the features of a digital camera Customize Windows sounds and use thirdparty audio software Chapter 11, entire chapter Upon completion of this chapter, the student will be able to: Apply operational procedures to keep self, others, the equipment, and the environment safe Develop a preventive maintenance plan for a PC Describe troubleshooting theories used to solve any computer problem Upon completion of these labs, the student will be able to: Describe how to protect self, others and the equipment when repairing a computer Clean a computer without damaging self or the computer Introduce a computer software or hardware problem, diagnose a problem introduced by others, and document the troubleshooting process. Chapter 12, entire chapter Upon completion of this chapter, the student will be able to: Plan a Windows installation Install Windows Vista, Windows XP, and Answer all lab questions in class Chapter 11: PC Maintenance and Troubleshooting Strategies Lab 11.2: Learn about Safety Issues Lab 11.3: Safely Clean Computer Equipment Lab 11.4: Diagnose Simple Hardware Problems Lab 11.5: Troubleshoot a Hardware Problem Lab 11.8: Critical Thinking: Troubleshoot a Startup Problem Lab 11.9: Critical Thinking: Sabotage and Repair a System Textbook, Chapter 11: PC Maintenance and Troubleshooting Strategies Chapter 12: Installing Windows Lab 12.1: Install or Upgrade to Windows 2000 Lab 12-2: Determine Hardware Compatibility with Windows XP Textbook, Chapter 12. Installing Windows Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on Projects 11-1, 11-2, 11-3, and 11-4 and Real Problems, Real Solutions 11-1 questions. Lab Manual: Labs 11.2, 11.3, 11.4, 11.5, 11.8, and 11.9 Answer all lab questions in class Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on
  • 9. Windows 2000, and configure the OS 13 Upon completion of these labs, the student will be able to: Decide between the advantages of an upgrade or new installation for a system Plan the installation and install Windows 2000, Windows XP, or Windows Vista as an upgrade or clean install. Use the Hardware Compatibility List for Windows XP Explain the benefits of an unattended installation, use nLite to create an answer file for the installation, and perform the unattended installation. Chapter 13, Essentials sections Dec. 1 to Upon completion of the 7 Essentials sections of this chapter, the student will be able to: Set up and perform a routine preventive maintenance plan for Windows Prepare for disaster by keeping timely backups of user data and Windows system files Upon completion of these labs, the student will be able to: Clean up and defragment a hard drive and scan the drive for errors Use Task Scheduler to schedule routine maintenance tasks Back up data and restore data from backups Add users, reset passwords, and control Lab 12.3: Install or Upgrade to Windows XP Lab 12.4: Install or Upgrade to Windows Vista Lab 12.6: Critical Thinking: Unattended Installation Projects 12-1, 12-2, 12-3, 12-5, 12-6, and 12-7 questions. Answer Real Problems, Real Solutions 12-1 and 12-2 questions Chapter 13: Maintaining Windows, Essentials sections, Pages 603-642 Lab 13.1: Perform Hard Drive Routine Maintenance Lab 13.2: Schedule Maintenance Tasks Lab 13.3: Back Up and Restore Files in Windows XP Lab 13.4: Manage User Accounts in Windows Vista/XP Lab 13.5: Set Disk Quotas Lab 13.6: Manage Virtual Memory Textbook, Chapter 13: Maintaining Windows, Essentials sections, Pages 603-642 Lab Manual: Labs 12.1, 12.2, 12.3, 12.4, 12.6 Answer all lab questions in class Homework: Read pages 603-642 in the chapter and answer Reviewing the Basics Questions 1 – 22, and Thinking Critically Questions 2-3. Answer Hands-on Project 13-1, 132, 13-3, 13-4, and 13-5 questions. Lab Manual: Labs 13.1 through 13.6 Answer all lab questions in class
  • 10. 14 password policies Convert a drive from FAT to NTFS, set and monitor disk quotas, and identify when quotas have been exceeded Adjust virtual memory settings Chapter 14, Essentials sections Chapter 14: Optimizing Windows, Essentials sections, Pages 677-710 Lab 14.1: Customize Windows Vista Lab 14.2: Use the Microsoft Management Console Lab 14.3: Analyze a System with Event Viewer Lab 14.4: Use Task Manager Lab 14.5: Edit the Registry with Regedit Dec. 9 to Upon completion of the 15 Essentials sections of this chapter, the student will be able to: Use Windows tools and utilities to solve problems with Windows performance 15 Upon completion of these labs, the student will be able to: Customize Windows Vista taskbar, Start menu, and desktop Use the Microsoft Management Console to create a console and then use the console Use Event Viewer to view, save, and compare events Use Task Manager to research process information Backup, modify, corrupt, and restore the registry Final Exam over chapters 9-14 Textbook, Chapter 14: Optimizing Windows, Essentials sections, Pages 677-710 Homework: Read pages 1061-1093 in the chapter and answer Reviewing the Basics questions 1-19. Answer Thinking Critically Questions 1 and 2. Answer Hands-on Project 14-5, 146, and 14-7 questions. Lab Manual: Labs 14.1, 14.2, 14.3, 14.4, 14.5 Answer all lab questions in class Dec. 17 is the last day to turn in any work for chapters 9 to 14 Dec. 17 and 19 PC Repair Practical Application Course Week 1 Jan. 5 to 11 Chapter 15, entire chapter Upon completion of this chapter, the student will be able to: Use Windows tools to solve problems caused by hardware, applications, Content Chapter 15: Tools for Solving Windows Problems Lab 15.1: Use Windows Help and Troubleshooters Lab 15.2: Restore the System State References Textbook, Chapter 15: Tools for Solving Windows Problems Homework: Read the chapter and answer Reviewing the Basics and Thinking
  • 11. and failed Windows components Use Vista tools to solve problems when starting Vista Use Windows 2000/XP tools to solve problems when starting Windows 2000/XP 2 Jan 13 to 20 Upon completion of these labs, the student will be able to: Search Windows Help and use Windows Troubleshooter Use System Restore to return the system to a previous restore point Update drivers using Device Manager Copy files to a removable media while using the Recovery Console Repair a Vista installation using Windows RE Chapter 17, entire chapter Upon completion of this chapter, the student will be able to: Describe hardware devices used for networking Describe the different types of networks Explain the networking protocols and standards used by Windows Connect a PC to an existing network Troubleshoot a network connection Upon completion of these labs, the student will be able to: Install a network card and drivers and perform a loopback test Test a patch cable and crossover cable and identify pinouts Research wired and Lab 15.3: Update Drivers with Device Manager Lab 15.5: Use the XP Recovery Console to Copy Files Lab 15.6: Use the Vista Recovery Environment (Windows RE) to Repair Windows Critically questions. Answer Hands-on Projects 15-1, 152, 15-3, 15-4, 15-5, and 15-6 questions. Answer Real Problems, Real Solutions 151 questions Welcome Class Introductions Review Goals & Objectives of Class, Syllabus, Lecture/Lab Format Point out the A+ 2009 Essentials 2009 grid and the A+ Practical Application 2009 grid at the beginning of the book. Also point out the green Essentials and blue Practical Application A+ mapping within the chapters. Point out in the front of the book the diagram that explains chapter organization to cover the A+ Essentials and A+ Practical Application objectives. Textbook, Chapter 17: Networking Essentials Chapter 17: Networking Essentials Lab Manual: Labs 15.1, 15.2, 15.3, 15.5, 15.6 Answer all lab questions in class Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on Projects 17-1, 172, 17-3, and 17-4 questions. Answer Real Problems, Real Solutions 17-1 questions Lab Manual: Labs 17.1, 17.2, 17.3, and 17.5 Answer all lab questions in class
  • 12. wireless standards and identify best options for a home LAN Share resources on a network and connect to these resources 3 Chapter 19, entire chapter Jan 24 to 28 Upon completion of this chapter, the student will be able to: Understand the importance of complying with established security policies Identify ways to authenticate and classify users and data Describe additional methods to protect resources Describe methods used to monitor and maintain security measures that have been implemented Upon completion of these labs, the student will be able to: Use Windows tools and BIOS setup to log and monitor events Use Vista Event Viewer to track filed login attempts and changes to files and folders Configure and use Windows Firewall and Windows Defender and unhide file extensions Share a folder on the network and control which users and read and modify the folder 4 Feb. 1 to 7 Chapter 21, Essentials content Upon completion of the Essentials content of this chapter, the student will be able to: Explain the special considerations when supporting notebooks and Lab 17.1: Connect Two Computers Lab 17.2: Inspect Cables Lab 17.3: Compare Options for a Home LAN Lab 17.5: Share Resources on a Network Chapter 19, Security Essentials Lab 19.1: Audit Computer and Network Activity in XP Lab 19.2: Monitor Security Events in Vista Lab 19.3: Research PC Security Lab 19.4: Secure a Private Folder Textbook, Chapter 19, Security Essentials Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on Projects 19-1, 193, 19-4 and 19-5 questions, and answer Real Problems, Real Solutions 19-1 and 19-2 questions Lab Manual: Labs 19.1, 19.2, 19.3, and 19.4 Answer all lab questions in class Chapter 21: Supporting Notebooks, Essentials sections, Pages 1093-1128 Lab 21.1: Examine Notebook Documentation Lab 21.2: Compare Notebooks and Desktops Lab 21.3: Manage Power Textbook, Chapter 21: Supporting Notebooks, Essentials sections, Pages 1093-1128 Homework: Read pages 1093 - 1128 of the chapter and answer Reviewing the
  • 13. different from supporting desktop computers Install, configure, optimize and troubleshoot peripheral devices used with notebooks Upon completion of these labs, the student will be able to: Locate and download notebook documentation and use it to find critical information about the notebook Research and compare prices of a desktop and notebook computer with similar specifications Manage power saving options and troubleshoot power problems Change display settings on a notebook, use an external monitor, and communicate with difficult customers Research and use diagnostic software on a notebook and research replacing a notebook part Saving Options Lab 21.4: Use Notebook Display Options Lab 21.5: Use Notebook Diagnostic Software 5 Chapter 22 Essentials Feb. 9 to 15 Upon completion of the Essentials content of this chapter, the student will be able to: Describe printer types and features Install printers and share a printer on the network Manage Windows print jobs and install printer consumables Chapter 22: Supporting Printers, Essentials sections, Pages 1161-1191 Lab 22.1: Install and Share a Local Printer Lab 22.2: Install a Network Printer Lab 22.3: Update Printer Drivers Upon completion of these labs, the student will be able to: Install and share a local printer and use that printer from another computer on the network Install a network printer and test the printer on the Basics questions 1-16. Answer Thinking Critically Questions 1 and 2. Answer Hands-on Project 21-1 and 21-2 questions. Lab Manual: Labs 21.1, 21.2, 21.3, 21.4, and 21.5 Answer all lab questions in class Textbook, Chapter 21: Supporting Notebooks, Essentials sections, Pages 1161-1191 Homework: Read pages 1161 - 1191 of the chapter and answer Reviewing the Basics questions 1-13. Answer Thinking Critically Questions 1 and 2. Answer Hands-on Project 22-2 and 22-3 questions. Answer questions for Real Problems, Real Solutions 22-1. Lab Manual: Labs 22.1, 22.2, and 22.3 Answer all lab questions in class
  • 14. network Identify printer driver information and download, install, and test newer drivers Essentials content ends here and Practical Application content begins 6 Feb. 17 to 25 7 Mar 1 to 7 Chapter 4, Practical Application sections Upon completion of the Practical Application section of this chapter, the student will be able to: Take a computer apart and put it back together Troubleshoot electrical problems Upon completion of these labs, the student will be able to: Take a computer apart, recognize components, and put a system back together Use a multimeter to measure voltage provided by a power supply Upgrade a power supply Chapter 5, Practical Application sections Chapter 6, Practical Application sections Upon completion of the Practical Application sections of these chapters, the student will be able to: Install, configure, and maintain a motherboard Install and upgrade a processor Troubleshoot problems with processors, motherboards, and Students are encouraged to take the A+ 220-701 exam. There is an A+ testing center at Parkway North High School A+ Practical Application sections of Chapter 4: Form Factors, Power Supplies, and Working Inside a Computer, Page 144 through end of chapter. Lab 4.2: Take a Computer Apart and Put it Back Together Lab 4.3: Measure the Output of Your Power Supply Lab 4.6: Upgrade a Power Supply Textbook, Chapter 4, Practical Application sections. Form Factors, Power Supplies, and Working Inside a Computer, Practical Application sections beginning on Page 144 through end of chapter. Homework: Read the chapter beginning with page 144 and answer Reviewing the Basics questions 31 – 33. Answer Hands-on Projects 4-1 questions and Real Problems, Real Solutions 4-1 questions. Lab Manual: Labs 4.2, 4.3, and 4.6 Answer all lab questions in class Chapter 5: All About Motherboards, Practical Application sections, Pages 210 through end of chapter. Chapter 6: Supporting Processors, Practical Application sections, Pages 256 through the end of chapter. Lab 5-4: Identify a Motherboard and Find Documentation and Drivers on the Internet Lab 5.5: Remove and Replace a Motherboard Textbook, Chapter 5, Practical Application sections. All About Motherboards, Page 210 through end of chapter. Homework: Read Pages 210 through end of the chapter and answer Reviewing the Basics Questions 24-25, and Thinking Critically Questions 5-6. Answer Hands-on Projects 5-1, 5-3, and 5-6, and Real Problems, Real Solutions 5-1 questions.
  • 15. overheating Upon completion of these labs, the student will be able to: Open a case, identify a motherboard brand and model number, and search the Internet for motherboard documentation for this particular board Remove, replace, and configure a motherboard Flash BIOS Remove and replace a CPU 8 Mar 9 to 15 Chapter 7, Practical Application sections Chapter 8, Practical Application sections Upon completion of the Practical Application sections of these chapters, the student will be able to: Upgrade memory Troubleshoot problems with memory Select and install a hard drive Troubleshoot problems with hard drives Upon completion of these labs, the student will be able to: Research memory needed for an upgrade and upgrade memory Identify faulty memory symptoms and test RAM Install a second hard drive in a system Simulate hard drive problems, diagnose and repair problems, and document the Lab 5.6: Flash BIOS Lab 6-1: Remove and Replace a CPU Textbook, Chapter 6, Practical Application sections. Supporting Processors, Page 256 through end of chapter. Homework: Read Pages 256 through end of the chapter and answer Reviewing the Basics Questions 19-20, and Thinking Critically Question 3. Answer Hands-on Projects 6-5, and Real Problems, Real Solutions 6-1 questions. Chapter 7: Upgrading Memory, Practical Application sections, Pages 307 to end of chapter. Chapter 8: Supporting Hard Drives, Practical Application sections, Pages 347 to end of chapter. Lab 7.3: Upgrade RAM Lab 7.5: Troubleshoot Memory Problems Lab 8-3: Install a Second Hard Drive Lab 8-5: Troubleshoot Hard Drives Lab 8-7: Critical Thinking: Troubleshoot and Repair a Hard Drive Lab Manual: Labs 5.4, 5.5, 5.6, and 6.1 Answer all lab questions in class Textbook, Chapter 7: Upgrading Memory, Practical Application sections, Pages 307 to end of chapter. Homework: Read Pages 307 to end of chapter and answer Thinking Critically Questions 4-5. Answer Hands-on Projects 7-3, 7-4, and 7-6 and Real Problems, Real Solutions 7-1 questions. Textbook, Chapter 8. Supporting Hard Drives, Practical Application sections, Pages 347 to end of chapter. Homework: Read Pages 347 to the end of the chapter and answer Reviewing the Basics Questions 21-25, and Thinking Critically questions. Answer Hands-on Projects 83, 8-4, and 8-6 and Real Problems, Real Solutions 8-1 questions. Lab Manual: Labs 7.3, 7.5,
  • 16. troubleshooting process Mar 17 9 Mar 29 to Apr. 4 MidTerm Exam over weeks 1 to 8 Chapter 9, Practical Application sections Chapter 10, Practical Application sections Upon completion of the Practical Application sections of these chapters, the student will be able to: Install and configure I/O devices including internal components Troubleshoot problems with I/O devices Install and configure multimedia and mass storage devices Troubleshoot problems with multimedia and mass storage devices 8-3, 8-5, and 8-7 Answer all lab questions in class Chapter 9: Installing and Supporting I/O Devices, Practical Application sections, Pages 435 to end of chapter. Chapter 10: Multimedia Devices and Mass Storage, Practical Application sections, Pages 502 to end of chapter. Lab 9.2: Identify Hardware Conflicts using Device Manager Lab 9.5: Critical Thinking: Troubleshoot Video Problems Lab 10.1: Install a Sound Card Lab10.4: Install Dual Displays in Windows Upon completion of these labs, the student will be able to: Use Device Manager to investigate and solve problems with hardware Troubleshoot and solve problems with the video subsystem Install a sound card and drivers and test the card Install a second display adapter and configure the system for dual monitors 10 Apr 6 to 12 Chapter 13, Practical Application sections Chapter 14, Practical Application sections Upon completion of the Practical Application sections of these chapters, the student will be able to: Identify the directory Chapter 13: Maintaining Windows, Practical Application sections, Pages 642 to end of chapter Chapter 14: Optimizing Windows, Practical Application sections, Pages 710 to end of chapter Textbook, Chapter 10: Multimedia Devices and Mass Storage, Practical Application sections, Pages 502 to end of chapter. Homework: Read Pages 502 through the end of the chapter, and answer Reviewing the Basics Questions 19 and 20. Answer all Thinking Critically questions. Answer Hands-on Projects 10-1 questions. Textbook, Chapter 10: Installing and Supporting I/O Devices, Practical Application sections, Pages 435 to end of chapter. Homework: Read Pages 435 through the end of the chapter, and answer Reviewing the Basics Questions 20-25. Answer Thinking Critically Question 4. Answer Hands-on Projects 10-1 questions and Real Problems, Real Solutions 101 questions. Lab Manual: Labs 9.2, 9.5, 10.1, and 10.4 Answer all lab questions in class Textbook, Chapter 13: Maintaining Windows, Practical Application sections, Pages 642 to end of chapter Homework: Read the chapter beginning with page 642 to the end of the chapter. Answer Reviewing the Basics
  • 17. structures used by Windows for system files and user data Use Windows utilities to manage a hard drive Optimize Windows to improve performance Upon completion of these labs, the student will be able to: Use various commands at the command prompt to manage files and folders Use the Xcopy and Robocopy commands Use Windows tools to identify processes slowing down Windows, clean up startup, and configure the system to stay optimized 11 Chapter 16, entire chapter Apr 14 to 20 Upon completion of this chapter, the student will be able to: Know what to do when a hardware device, application, or Windows component gives problems Know what to do when Windows Vista won’t boot or starts with errors Know what to do when Windows 2000/XP won’t boot or starts with errors Upon completion of these labs, the student will be able to: Research problems with Windows installations, transfer user data and preferences, modify an Lab 13.7: Learn to Work from the Command Line Lab 13.8: Use the Xcopy and Robocopy Commands Lab 14.6: Critical Thinking: Use Windows Utilities to Speed Up a System (Note the first heading, How Printers and Scanners Work, was covered in the Essentials semester.) Note: Students are encouraged to take the A+ Essentials 2009 exam during the next two weeks. Chapter 16, Fixing Windows Problems Lab 16.1: Troubleshoot Failed Windows Installations Lab 16.2: Recover Data from a Computer That Will Not Boot Lab 16.3: Finding a Driver for an Unknown Device Lab 16.5: Critical Thinking: Sabotage and Repair Windows XP Lab 16.6: Critical Thinking: Sabotage and Repair Windows Vista questions 20-30. Answer Thinking Critically Question 1. Answer Real Problems, Real Solutions 13-1, 13-2, and 13-3 questions. Textbook, Chapter 14: Optimizing Windows, Practical Application sections, Pages 710 to end of chapter Homework: Read the chapter beginning with page 710 to the end of the chapter. Answer Reviewing the Basics questions 23-33. Answer Thinking Critically Questions 3-5. Answer questions for Hands-on Projects 14-1, 142, 14-3, 14-4 questions. Answer Real Problems, Real Solutions 14-1 and 14-2 questions. Lab Manual: Labs 13.7, 13.8, and 14.6 Answer all lab questions in class Textbook, Chapter 16, Fixing Windows Problems Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer Hands-on Projects 16-1, 162, 16-3, 16-4, and 16-5 questions, and answer Real Problems, Real Solutions 161 questions Lab Manual: Labs 16.1, 16.2, 16.3, 16.5, and 16.6 Answer all lab questions in class
  • 18. answer file, and share an external drive with a PC and a MAC. Copy data from a nonbooting computer and use data recovery software Use third-party software to identify an unknown device and use the Internet to find and download a driver Sabotage a system and troubleshoot and repair a Windows XP or Vista system that is not working 12 Chapter 18, entire chapter Apr 22 to 28 Upon completion of this chapter, the student will be able to: Connect a computer or small network to the Internet using a broadband, satellite, or dial-up connection Set up a SOHO wired or wireless network Use tools and utilities to solve networking problems Troubleshoot network connections and problems with client applications Upon completion of these labs, the student will be able to: Use FTP commands to download a browser via FTP Configure and use Remote Access Service for a dial-up connection Configure and use Remote Desktop Configure and use a wireless router to connect to the Internet Troubleshoot a network connection using the Ipconfig, Ping, and Tracert utilities Chapter 18: Networking Practices Lab 18.2: Use FTP to Download a Browser Lab 18.3: Configure and Use Remote Access Service Lab 18.4: Use Remote Desktop Lab 18.6: Set up a Wireless Router Lab 18.7: Troubleshoot TCP/IP Utilities Lab 18.8: Solve Network Connectivity Problems Textbook, Chapter 18: Networking Practices Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer questions for Hands-on Projects 18-1, 18-2, and 18-4 questions. Answer Real Problems, Real Solutions 181 and 18-2 questions. Lab Manual: Labs 18.2, 18.3, 18.4, 18.6, 18.7, and 18.8 Answer all lab questions in class
  • 19. Solve network connectivity problems and document the process 13 Chapter 20, entire chapter May 3 to 9 Upon completion of this chapter, the student will be able to: Protect against and remove malware from a system Implement security using Windows Use BIOS security features Chapter 20: Security Practices Lab 20.1: Protect Your Computer from Viruses and Adware Lab 20.2: Use Encryption Lab 20.3: Secure a Wireless LAN Lab 20.4: Investigate Startup Processes Lab 20.5: Deal with a Rootkit Upon completion of these labs, the student will be able to: Install AV software and scan the system Encrypt a folder and use a different user account to access a file in the folder Use a router manual to explain how to implement security on a wireless LAN Identify all startup processes on a computer and use the Internet to research these processes Download, install and run anti-rootkit software to scan for rootkits 14 May 11 to 17 Chapter 21, Practical Application sections Chapter 22, Practical Application sections Upon completion of the Practical Application sections of these chapters, the student will be able to: Troubleshoot, upgrade, and replace internal notebook components Perform routine printer maintenance tasks Troubleshoot problems with printers Textbook, Chapter 20: Security Practices Homework: Read the chapter and answer Reviewing the Basics and Thinking Critically questions. Answer questions for Hands-on Projects 20-1, 20-2, 20-3, and 20-5 questions. Answer Real Problems, Real Solutions 201 and 20-2 questions. Lab Manual: Labs 20.1, 20.2, 20.3, 20.4, and 20.5 Answer all lab questions in class Chapter 21: Supporting Notebooks, Practical Application sections, Pages 1128 to end of chapter Chapter 22: Supporting Printers, Practical Application sections, Pages 1191 to end of chapter Lab 21.6: Replace a Notebook Hard Drive Lab 21.7: Critical Thinking: Replace a Notebook LCD Panel Textbook, Chapter 21: Supporting Notebooks, Practical Application sections, Pages 1128 to end of chapter Homework: Read pages 1128 through the end of the chapter and answer Reviewing the Basics questions 17-20. Answer Thinking Critically Question 3. Answer Handson Project 21-3, 21-4, 21-5 questions. Answer questions for Real Problems, Real Solutions 21-1, 21-2, and 21-
  • 20. Upon completion of these labs, the student will be able to: Remove and replace a notebook hard drive Identify hardware problems with LCD components and replace these components Research printer maintenance information on the Internet and solve common printer problems Introduce a problem with a printer, and solve printer problems introduced by others 15 May 19 to 27 Finish up and testing Lab 22.4: Maintain and Troubleshoot a Printer Lab 22.5: Critical Thinking: Sabotage and Repair a Network Printer Note: Students are encouraged to take the A+ Practical Application exam during the next two weeks. 3. Textbook, Chapter 22: Supporting Printers, Practical Application sections, Pages 1191 to end of chapter Homework: Read pages 1128 through the end of the chapter and answer Reviewing the Basics questions 14-20. Answer Thinking Critically Question 3. Answer Handson Project 22-1 and 22-4 questions. Lab Manual: Labs 21.6, 21.7, 22.4, and 22.5 Answer all lab questions in class May 23 is the last day to turn in any work from Weeks 9 to 14. The final exam is on either May 25 or May 27 and will be comprehensive over the entire course of study for both semesters.