Chapter 14Enterprise ComputingDiscovering    Computers 2012     Your Interactive Guide      to the Digital World
Objectives Overview     Discuss the special                                                           Describe and list ge...
Objectives Overview                Discuss the                              Discuss high            computer hardware     ...
What Is Enterprise Computing?• Enterprise computing involves the use of computers in networks,  such as LANs and WANs, or ...
What Is Enterprise Computing?• Types of enterprises include:             Retail         Manufacturing                     ...
What Is Enterprise Computing?• Most traditional enterprises are organized in a  hierarchical mannerPages 722 – 723        ...
What Is Enterprise Computing?• In an enterprise, users typically fall into one of  four categories:      Executive        ...
What Is Enterprise Computing?• Enterprise information is the information  gathered in the ongoing operations of an  enterp...
What Is Enterprise Computing?• Managers coordinate resources by performing  four activities                               ...
Information Systems in the Enterprise• An information system is a set of hardware,  software, data, people, and procedures...
Information Systems in the Enterprise• Functional units within an enterprise might  include:                              ...
Information Systems in the Enterprise• Accounting software manages everyday transactions• Billing software helps the compa...
Information Systems in the Enterprise    • A human resources      information system (HRIS)      manages one or more      ...
Information Systems in the Enterprise• Computer-aided design (CAD) uses a computer and  special software to aid in enginee...
Information Systems in the Enterprise    • Computer-aided      manufacturing (CAM) is      the use of computers to      co...
Information Systems in the Enterprise                    Material Requirements                    Planning (MRP) uses     ...
Information Systems in the Enterprise  A quality control system helps an  organization maintain or improve the  quality of...
Information Systems in the Enterprise• Sales force automation (SFA) software equips  traveling salespeople with the electr...
Information Systems in the Enterprise• Distribution systems perform the following  functions:           Provide forecastin...
Information Systems in the Enterprise• Customer interaction management (CIM)  software manages the day-to-day interactions...
Information Systems in the Enterprise• The information technology (IT) department makes  technology decisions for the ente...
Information Systems in the Enterprise• General purpose information systems generally  fall into one of five categories    ...
Information Systems in the Enterprise• Batch processing vs. online transaction processingPage 733                         ...
Information Systems in the Enterprise       Management Information System                     Decision Support SystemPages...
Information Systems in the EnterprisePage 736                                                25               Discovering ...
Information Systems in the Enterprise Integrated Information SystemsCustomer relationship                       Enterprise...
Information Systems in the EnterprisePage 738                                                27               Discovering ...
Information Systems in the EnterprisePage 739                                                28               Discovering ...
Enterprise-Wide Technologies andMethodologies• Some technologies used in enterprises include:                             ...
Enterprise-Wide Technologies andMethodologies• A portal is a collection of links, content, and  services presented on a We...
Enterprise-Wide Technologies andMethodologies• A data warehouse is a huge database that stores  and manages the data requi...
Enterprise-Wide Technologies andMethodologies EDI is a set of standards that controls the transfer of business data and in...
Enterprise-Wide Technologies andMethodologies• Web services allow businesses to create products  and B2B interactions over...
Enterprise-Wide Technologies andMethodologies• In a service-oriented architecture, information  systems provide services t...
Enterprise-Wide Technologies andMethodologies• A workflow is a defined process that identifies the  specific set of steps ...
Enterprise-Wide Technologies andMethodologies• A virtual private network (VPN) provides mobile  users, vendors, and custom...
Virtualization and Cloud Computing• Virtualization is the practice of sharing or pooling  computing resources             ...
Virtualization and Cloud Computing           Cloud computing is an            Internet service that            provides co...
E-CommercePage 747                                                39               Discovering Computers 2012: Chapter 14F...
Enterprise Hardware• Enterprise hardware allows large organizations to  manage and store information and data using  devic...
Enterprise Hardware• Network attached storage (NAS) is a server that  provides storage to users and information systems  a...
Enterprise Hardware• A storage area network (SAN) is a high-speed  network that provides storage to other servers to  whic...
Enterprise Hardware    • An enterprise storage      system is a strategy that      focuses on the      availability, prote...
Enterprise Hardware                                   • A blade server packs a                                     complet...
Enterprise Hardware• A thin client is a small terminal-like computer that  mostly relies on a server for data storage and ...
High Availability, Scalability,and Interoperability• A high-availability system continues running and  performing tasks fo...
High Availability, Scalability,and Interoperability    • Scalability is a measure             • Interoperability is the   ...
Backup ProceduresPage 754                                                48               Discovering Computers 2012: Chap...
Backup Procedures• Continuous data protection provides automatic  data backup whenever data is changed in an  enterprisePa...
Backup Procedures• A disaster recovery plan is a written plan describing the  steps a company would take to restore comput...
Video: A Tour of Lucasfilm Data Center                      CLICK TO START                                                ...
Summary  Special computing                            Various types ofrequirements present                                ...
Chapter 14Enterprise ComputingDiscovering    Computers 2012     Your Interactive Guide      to the Digital World    Chapte...
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Chapter 14

  1. 1. Chapter 14Enterprise ComputingDiscovering Computers 2012 Your Interactive Guide to the Digital World
  2. 2. Objectives Overview Discuss the special Describe and list general Identify information information purpose and integrated systems and software requirements of an information systems used in the functional enterprise-sized used throughout an units of an enterprise corporation enterprise Describe and list types of Describe virtualization, technologies used cloud computing, and throughout an enterprise grid computingSee Page 719 2for Detailed Objectives Discovering Computers 2012: Chapter 14
  3. 3. Objectives Overview Discuss the Discuss high computer hardware availability, needs and solutions scalability, and for an enterprise interoperability Determine why Discuss the steps in computer backup is a disaster recovery important and how plan it is accomplishedSee Page 719 3for Detailed Objectives Discovering Computers 2012: Chapter 14
  4. 4. What Is Enterprise Computing?• Enterprise computing involves the use of computers in networks, such as LANs and WANs, or a series of interconnected networks that encompass a variety of different operating systems, protocols, and network architecturesPages 720 – 721 4 Discovering Computers 2012: Chapter 14Figure 14-1
  5. 5. What Is Enterprise Computing?• Types of enterprises include: Retail Manufacturing Service Wholesale Government Educational TransportationPage 722 5 Discovering Computers 2012: Chapter 14
  6. 6. What Is Enterprise Computing?• Most traditional enterprises are organized in a hierarchical mannerPages 722 – 723 6 Discovering Computers 2012: Chapter 14Figure 14-2
  7. 7. What Is Enterprise Computing?• In an enterprise, users typically fall into one of four categories: Executive Management Middle Management Operational Management Nonmanagement EmployeesPage 724 7 Discovering Computers 2012: Chapter 14Figure 14-3
  8. 8. What Is Enterprise Computing?• Enterprise information is the information gathered in the ongoing operations of an enterprise-sized organization – Business intelligence – Business process management – Business process automationPages 725 - 726 8 Discovering Computers 2012: Chapter 14
  9. 9. What Is Enterprise Computing?• Managers coordinate resources by performing four activities Planning Controlling Organizing LeadingPage 725 9 Discovering Computers 2012: Chapter 14Figure 14-4
  10. 10. Information Systems in the Enterprise• An information system is a set of hardware, software, data, people, and procedures that work together to produce informationPage 726 10 Discovering Computers 2012: Chapter 14Figure 14-5
  11. 11. Information Systems in the Enterprise• Functional units within an enterprise might include: Marketing Manufacturing Sales Engineering or Product Distribution Development Human Customer Resources Service Accounting Information and Finance Enterprise TechnologyPage 727 11 Discovering Computers 2012: Chapter 14
  12. 12. Information Systems in the Enterprise• Accounting software manages everyday transactions• Billing software helps the company reconcile purchases with customer payments• Financial software helps managers budget, forecast, and analyzePages 726 – 728 12 Discovering Computers 2012: Chapter 14Figure 14-7
  13. 13. Information Systems in the Enterprise • A human resources information system (HRIS) manages one or more human resources functions • Employee relationship management systems manage communication between employees and the businessPage 728 13 Discovering Computers 2012: Chapter 14Figure 14-8
  14. 14. Information Systems in the Enterprise• Computer-aided design (CAD) uses a computer and special software to aid in engineering, drafting, and design• Computer-aided engineering (CAE) uses computers to test product designsPages 728 – 729 14 Discovering Computers 2012: Chapter 14Figure 14-9
  15. 15. Information Systems in the Enterprise • Computer-aided manufacturing (CAM) is the use of computers to control production equipment • Computer-integrated manufacturing (CIM) uses computers to integrate the many different operations of the manufacturing processPage 729 15 Discovering Computers 2012: Chapter 14Figure 14-10
  16. 16. Information Systems in the Enterprise Material Requirements Planning (MRP) uses software to help monitor and control processes related to production Manufacturing Resource Planning II (MRP II) is an extension of MRP and also includes software that helps in schedulingPages 729 - 730 16 Discovering Computers 2012: Chapter 14
  17. 17. Information Systems in the Enterprise A quality control system helps an organization maintain or improve the quality of its products or services A marketing information system serves as a central repository for the tasks of a marketing departmentPage 730 17 Discovering Computers 2012: Chapter 14
  18. 18. Information Systems in the Enterprise• Sales force automation (SFA) software equips traveling salespeople with the electronic tools they need to be more productivePages 730 – 731 18 Discovering Computers 2012: Chapter 14Figure 14-12
  19. 19. Information Systems in the Enterprise• Distribution systems perform the following functions: Provide forecasting Manage and track for inventory shipping of control products Provide information and analysis on inventory in a warehousePage 731 19 Discovering Computers 2012: Chapter 14
  20. 20. Information Systems in the Enterprise• Customer interaction management (CIM) software manages the day-to-day interactions with customersPage 731 20 Discovering Computers 2012: Chapter 14Figure 14-13
  21. 21. Information Systems in the Enterprise• The information technology (IT) department makes technology decisions for the enterprise – Whether to build or buy new information systems – When a computer or information system has outlived its useful life• Web site management programs collect data designed to help organizations make informed decisions regarding their Web presencePage 732 21 Discovering Computers 2012: Chapter 14
  22. 22. Information Systems in the Enterprise• General purpose information systems generally fall into one of five categories Office Transaction Management Information Processing Information System System System Decision Support Expert System SystemPage 732 22 Discovering Computers 2012: Chapter 14
  23. 23. Information Systems in the Enterprise• Batch processing vs. online transaction processingPage 733 23 Discovering Computers 2012: Chapter 14Figure 14-14
  24. 24. Information Systems in the Enterprise Management Information System Decision Support SystemPages 734 – 735 24 Discovering Computers 2012: Chapter 14Figures 14-15 – 14-16
  25. 25. Information Systems in the EnterprisePage 736 25 Discovering Computers 2012: Chapter 14Figure 14-17
  26. 26. Information Systems in the Enterprise Integrated Information SystemsCustomer relationship Enterprise resourcemanagement manages Content management planning provides information about systems are centralized, integrated customers, information systems software to help interactions with that combine manage and customers, past databases, software, coordinate ongoing purchases, and and procedures activities interestsPages 737 - 739 26 Discovering Computers 2012: Chapter 14
  27. 27. Information Systems in the EnterprisePage 738 27 Discovering Computers 2012: Chapter 14Figure 14-18
  28. 28. Information Systems in the EnterprisePage 739 28 Discovering Computers 2012: Chapter 14Figure 14-19
  29. 29. Enterprise-Wide Technologies andMethodologies• Some technologies used in enterprises include: Electronic Data Portals data warehouses interchange Document Extranets Web services management systems Virtual Workflow private networksPage 740 29 Discovering Computers 2012: Chapter 14
  30. 30. Enterprise-Wide Technologies andMethodologies• A portal is a collection of links, content, and services presented on a Web page that are interesting for a particular job functionPages 740 – 741 30 Discovering Computers 2012: Chapter 14Figure 14-20
  31. 31. Enterprise-Wide Technologies andMethodologies• A data warehouse is a huge database that stores and manages the data required to analyze historical and current transactionsPage 741 31 Discovering Computers 2012: Chapter 14Figure 14-21
  32. 32. Enterprise-Wide Technologies andMethodologies EDI is a set of standards that controls the transfer of business data and information among computers both within and among enterprises An extranet is the portion of a company’s network that allows customers or suppliers of a company to access parts of an enterprise’s intranetPage 742 32 Discovering Computers 2012: Chapter 14
  33. 33. Enterprise-Wide Technologies andMethodologies• Web services allow businesses to create products and B2B interactions over the InternetPages 742 – 743 33 Discovering Computers 2012: Chapter 14Figure 14-22
  34. 34. Enterprise-Wide Technologies andMethodologies• In a service-oriented architecture, information systems provide services to other information systems in a well-defined manner over a network• A document management system (DMS) allows for storage and management of a company’s documents – Stored in a repositoryPage 743 34 Discovering Computers 2012: Chapter 14
  35. 35. Enterprise-Wide Technologies andMethodologies• A workflow is a defined process that identifies the specific set of steps involved in completing a particular project or business process – Workflow applicationPage 744 35 Discovering Computers 2012: Chapter 14Figure 14-23
  36. 36. Enterprise-Wide Technologies andMethodologies• A virtual private network (VPN) provides mobile users, vendors, and customers with a secure connection to the company network serverPages 744 – 745 36 Discovering Computers 2012: Chapter 14Figure 14-24
  37. 37. Virtualization and Cloud Computing• Virtualization is the practice of sharing or pooling computing resources • Provides the capability to divide a Server physical server logically into many virtualization virtual servers • Provides the capability to create a Storage single logical storage device from virtualization many physical storage devicesPages 745 - 746 37 Discovering Computers 2012: Chapter 14
  38. 38. Virtualization and Cloud Computing Cloud computing is an Internet service that provides computing needs to computer users Grid computing combines many servers and/or personal computers on a network to act as one large computerPage 746 38 Discovering Computers 2012: Chapter 14
  39. 39. E-CommercePage 747 39 Discovering Computers 2012: Chapter 14Figure 14-25
  40. 40. Enterprise Hardware• Enterprise hardware allows large organizations to manage and store information and data using devices geared for: – Heavy use – Maximum availability – Maximum efficiency• RAID duplicates data and implements duplication in different waysPages 748 – 749 40 Discovering Computers 2012: Chapter 14Figure 14-27
  41. 41. Enterprise Hardware• Network attached storage (NAS) is a server that provides storage to users and information systems attached to the networkPage 749 41 Discovering Computers 2012: Chapter 14Figure 14-28a
  42. 42. Enterprise Hardware• A storage area network (SAN) is a high-speed network that provides storage to other servers to which it is attachedPage 749 42 Discovering Computers 2012: Chapter 14Figure 14-28b
  43. 43. Enterprise Hardware • An enterprise storage system is a strategy that focuses on the availability, protection, organization, and backup of storage in a company • Goal is to consolidate storagePage 750 43 Discovering Computers 2012: Chapter 14Figure 14-29
  44. 44. Enterprise Hardware • A blade server packs a complete computer server on a single card (called a blade) rather than a system unit • The individual blades insert in a blade server chassisPage 751 44 Discovering Computers 2012: Chapter 14Figure 14-30
  45. 45. Enterprise Hardware• A thin client is a small terminal-like computer that mostly relies on a server for data storage and processing• The processing for a thin client usually is done on a serverPage 752 45 Discovering Computers 2012: Chapter 14Figure 14-31
  46. 46. High Availability, Scalability,and Interoperability• A high-availability system continues running and performing tasks for at least 99 percent of the time – May include hot-swapping and redundant components • When a component fails, another component takes over and the system continues to functionPages 752 – 753 46 Discovering Computers 2012: Chapter 14Figure 14-32
  47. 47. High Availability, Scalability,and Interoperability • Scalability is a measure • Interoperability is the of how well computer ability for an hardware, software, or information system to an information system share information with can grow to meet other information increasing performance systems within an demands enterprisePage 753 47 Discovering Computers 2012: Chapter 14
  48. 48. Backup ProceduresPage 754 48 Discovering Computers 2012: Chapter 14Figure 14-33
  49. 49. Backup Procedures• Continuous data protection provides automatic data backup whenever data is changed in an enterprisePages 754 – 755 49 Discovering Computers 2012: Chapter 14Figure 14-34
  50. 50. Backup Procedures• A disaster recovery plan is a written plan describing the steps a company would take to restore computer operations in the event of a disaster• Contains four major componentsEmergency Backup Recovery Test plan plan plan planPages 755 - 756 50 Discovering Computers 2012: Chapter 14
  51. 51. Video: A Tour of Lucasfilm Data Center CLICK TO START 51 Discovering Computers 2012: Chapter 14
  52. 52. Summary Special computing Various types ofrequirements present Large information users within anin an enterprise-sized systems organization organization Benefits of Backup procedures Requirements for virtualization and present in a large enterprise hardware cloud computing organizationPage 757 52 Discovering Computers 2012: Chapter 14
  53. 53. Chapter 14Enterprise ComputingDiscovering Computers 2012 Your Interactive Guide to the Digital World Chapter 14 Complete

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