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  • 1. Critical Theory Approach to Organizations Of Stanley Deetz
  • 2. Basic Approach
    • Explore ways to ensure financial health of institutions while also increasing the representation of diverse human interests
    • Regard institutions as political as well as financial institutions
    • Show how communication practices often distort decision-making within institutions
  • 3. Corporate colonization of everyday life
    • Intrusive presence of big corporations
    • Concentration of power in few corporate hands
    • Media preoccupation with corporate health as against other indices of social health
    • Decrease in quality of life
  • 4. Information versus Communication
    • Information is really in formation, constitutive of reality more than it is reflective of reality
    • Corporate information is really political process
    • Focusing on language leads us to consider how meanings are created and WHOSE meanings are embedded in the use of language
    • Language is not neutral, it is political
    • Corporate language is discursive control, it excludes more than it includes
  • 5. 4 Approaches to decision-making: (1) STRATEGY
        • Values control above all else
        • Eliminates employee voices
        • Prizes managerial over stockholder control
        • Money/bottom line thinking dominates, but sometimes dominates at the service of managerial control
        • Fear of public conflict
  • 6. 4 Approaches: (2) CONSENT
    • Corporations demand the overriding loyalty of employees or their consent
    • Consent is secured through managerial control of workplace language, information, forms, symbols, rituals and stories
  • 7. 4 Approaches: (3) INVOLVEMENT
    • Involvement includes suggestion boxes, employee consultation, corporate democracy
    • But real democracy requires an open forum of free expression for all those affected by decisions, and some participation in the final decisions.
    • The right to expression is good, but the right to be informed and to have an effect is just as important.
  • 8. 4 Approaches (4): PARTICIPATION
    • joint, open decisions in the workplace
    • - stakeholder democracy involving investors, workers, suppliers, host communities, and greater society and world community