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ISP Methodology

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  1. 1. IT Strategic PlanningISP – A Guide for ImprovingIT ManagementProven ISP Methodology to Increase theEffectiveness of IT and Add Value to YourOrganization
  2. 2. What does the solution do? It provides …• The establishment of a clear ICT direction based on customer’s business needs or strategic business plans• The identification of strategic initiatives, either new or already underway, which can be aided by application systems, technology, and governance• The development of ICT roadmaps on the use of ICT, based on priorities set in the business plans, emphasizing cost effectiveness and supporting core operational needs What are the benefits? It enables organization to … • Apply ICT creatively in order to obtain competitive advantage and support business strategy • Ensure that ICT investments are cost-effective and benefits are measured against planned goals/budgets • Control ICT expenditures • Protect existing ICT investments • Resolve conflicting demands for limited ICT resources • Avoid ad-hoc ICT projects
  3. 3. Strategic Objectives (Vision and Mission)Project Plan and Project Organization Chart Phase 1 – Plan the Project & To ensure our client Develop IT VisionScope of Work reap the maximumSWOT Analysis Phase 2 – Assess Current Environment & Strategic benefits, the ISP isGap AnalysisQuick-Wins and Recommendations Requirements implemented inGeneral IT Strategies Phase 2 – Design IT Architecture accordance with ourTarget Architectures Phase 2 – IT Services & proven ISPTo-Be Professional Development Program for IT Staff Capabilities methodologyRoadmap Phase 3 – Transition
  4. 4. OBJECTIVES• Review relevant background materials, covering:  Identify and confirm the objectives and SOW  Produce a project plan• Develop and review the strategic vision and missionACTIVITIES• Understand existing business environment• Define project organization chart and project plan• Interview executive/key thinkers on business/IT issues and directions• Conduct strategy review workshop for senior management of different units Phase 1 – Plan theDELIVERABLES Project and Develop• Table of Content (SOW) Business/IT Vision• Project Plan and Organization Chart• IT Vision and Mission Statements• List of Business/IT issues to be addressed by the ISP
  5. 5. OBJECTIVES• Assess the current IT capability to support new business directions• Identify key problems areas and obvious gaps• The assessment scope, covering:  IT People (Skills, Organization, Training, Support)  IT Infrastructure (Networking, Security, Hardware, O/S)  Content (Applications and Databases)  Business Continuity Audit (DR Strategy)ACTIVITIES• Preparation (Checklist and Target Audience)• Data Gathering (Interviews and Workshops)• Data Validation (Site Visits)• Data Analysis Phase 2 – Assess Current EnvironmentDELIVERABLES• Gap Analysis Report (Findings, Impacts and Recommendations, Quick-Wins, and SWOT)
  6. 6. OBJECTIVES• Identify core business processes• Understand current business strategy and how the current IT strategy complements the overall business objectives• Identify opportunities for improvementsACTIVITIES• Review existing documents on business process, information, and communication models• Collect and analyse data on current business process, information, and communication requirements Note: This stage is OPTIONAL for customers as it complements• Develop new overall business process model the entire ISP• Identify opportunities for business process re- engineering or improvement Phase 2 – Identify StrategicDELIVERABLES Requirements• List of Business Processes• Overall Business Process Model• Business Process Re-Engineering Opportunities
  7. 7. OBJECTIVES• Produce the overall IT solutions that will be in place by the end of ISP’s timeframe, covering:  Target Architecture (Applications and Network)  General IT Strategies to guide the overall designACTIVITIES• Review all the outputs from the previous steps• Identify current applications to be retained, enhanced, or replaced• Formulate general IT Strategies• Produce Target Applications Architecture Diagram• Produce Target Network Architecture Diagram Phase 2 – Design ITDELIVERABLES Architecture• General IT Strategies Guide• Target Applications and Network Architecture Diagram
  8. 8. OBJECTIVES• Outline the strategies for required skills and servicesACTIVITIES• Identify the gaps between the current and required IT skill levels• Develop strategies for required IT services (in- house, out-sourced, or contract)• Outline a professional development program for IT staff to cover the skills gap• Produce and restructure the Organization Chart and functions of IT unit and/or business units (If Identify Strategic Requirements Stage is adopted)DELIVERABLES• New Organization Chart and functions of IT unit Phase 2 – Design IT Services & Capabilities and/or business units• IT Staff Professional Development Program (Skill Competencies)
  9. 9. OBJECTIVES• Develop detailed plan for the transition to new IT Model• Provide roadmaps for all future phases of IT initiativesACTIVITIES• Design the implementation milestone for the proposed IT initiatives (projects)DELIVERABLES• Target Environment and Roadmap, covering:  Proposed Principles and Expected Deliverables  Project Plan by Phases  Overall Roadmap Flow Chart Phase 3 – Transition Planning
  10. 10.  SOW?  Budget?  How big organization is (IT Systems and business functions)?  Desired ISP timeframe? The project timeline is subject to preliminary assessment withOn the Average customers > 3 Months 3 Months or More. Large- scaled organization 2 Months. Medium-scaled organization 1 Month. Small-scaled Start organization
  11. 11. When a Who to target? customer needs• ISP? IT spending is perceived to • Leading Strategic Thinkers be a cost on IT• You want to align ICT to • Business Planners business strategic plan • Senior Level Management• Your systems are disparate (CEO, Directors, General and implemented in silo Managers, Managers)• Your current systems • IT Managers cannot cope with your business growth and new business strategies• Budget justification• Second thought or review
  12. 12. ISP is a Guide for Improving IT Specific Concerns: IT is not perceived as being aligned to theManagement – Increase the businesseffectiveness of IT and add valueto your organization Lasting organizational change cannot be sustained without modern IT systems and technology This way Many IT projects that are completed do not ay That w result in real changes. No clear return on investment And many more … … so start engaging on our ISP services
  13. 13. Enjoy your game!