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The Hospitality Industry’s Business Development Solution.




     SERVICES MENU
PLAN B CONSULTANTS, INC.
Plan B Consultants, Inc. is the hospitality industry’s business development
solution. We work hand-in-hand within the hospitality industry as well as other
industries across US, Canada and the Caribbean to uncover new business opportunities,




                                                                                            www.planbconsultants.com
train sales & marketing staff, and streamline their sales & marketing processes and
systems with the deliberate focus to drive revenue. Plan B is a rapidly growing
company with our network and employees located throughout the US including;
Arizona, California, Florida, Massachusetts, Minnesota, Nevada, New York, Northwest
Arkansas, Texas, with our support operations in Northeast Nebraska.


Plan B employs previous hotel staff members that are veterans in both the sales and
operations field. Our staff and network of consultants have a variety of experience with
brands including; Hilton, DoubleTree, Marriott, Best Western, Crowne Plaza,
InterContinental Hotels, Omni Hotels, Radisson, Holiday Inn, Hyatt, Hotel Indigo, Holiday
Inn Express, and Staybridge Suites, along with various boutique and independent
properties in major and tertiary markets. Industries we’ve assisted outside of
hospitality include insurance, technology and home services.
CONTENTS
   Lead Generation
   Sales Blitzes
    How Do We Do This?




                                         www.planbconsultants.com


   Lead Generation Benefits & Pricing
   Sales Coaching
   Plan B Road Map
   Plan B Profit Coaching
   What Sets Us Apart?
   The Return
   Testimonials
   Plan B Contact Information
LEAD GENERATION
                                                        Appointment/
                                                         Tradeshow
   Strategic List Sourcing                              Follow-Up
      Access to Plan B’s database




                                                                       Plan B Consultants, Inc.
      Ability to provide your own database
                                                        Appointment
      Flexibility to use a combination of databases      Setting
   Full Qualification on Group, Transient & Catering
    Opportunities
                                                          Update
   Detailed Notes on All Calls                           “COLD”
   Daily Results Sent for Immediate Follow-Up          Account List
      Hot / Warm / Cold Leads
      Appointment Results
                                                            New
                                                          Business
                                                           Leads
LEAD GENERATION BENEFITS
   You Control Costs
       Turn on/off By Email Notice
       Set Schedule in Advance




                                                                               Plan B Consultants, Inc.
       Daily/Weekly Report of Hours
       Only Pay While Calls Are Made
       Internal Setup/Training Included (no hidden fees)
   An Extension of Your Sales Team
       With No Added Labor Costs
       With No Sick/Vacation Days (always a caller available)
       With our coaching expertise to help guide your sales staff on proper
        next steps/follow-up and accountability
   Uncover Opportunities in 1/16th the Time
    •   Processes in place to quickly penetrate a database
    •   Callers that know how to ask the key questions to get to decision-
        makers that have needs
    •   Systems for quality control to maximize call time and lead quality
SALES BLITZES
         Plan B Sales Blitz Package:
                Preplanning Call to Review Needs & Expectations
                Qualify & Setup Appointments
                Confirm ALL Appointments
                Logistics (drive time/distance)




                                                                                                                                             Plan B Consultants, Inc.
                Complete Appointment List Includes Company Profiles
                Final Call Report – Additional Opportunities!

         What Sets Plan B Apart?
                Proprietary Logistics Process
                Plan B’s Command Central
                Complete Visibility of All Calls Placed
                Structured Sales Cycle For Success

         Benefits of Outsourcing:
                Keep Your Team Focused on Sales vs. Planning
                Shorter Turnaround to Blitz Execution
                Average $1 spent = $30 in return

         Package pricing depends on number of teams, days and market. Volume discounts available.

                                                                                                                                         6
Includes 2 weeks of appointment calls and complete logistics (mapping, company profiles/background notes) call center staffing, cold call
maps, client interaction and confirmations, all conference calls and planning sessions leading up to the blitz, prospect list generation, lead
sheet templates and all final reporting and recaps.
HOW DO WE DO THIS?
        Access to over 20 Million Contacts
             Strategically Sourced and Customized




                                                                                                                                    Plan B Consultants, Inc.
        Professional Callers Trained in Hospitality
             Trained on Your Hotel(s), Location, Amenities, Promotions, etc.

        Efficient Time Management Processes
           125 Dials per Day/Caller*
           Average 20 Results per Day/Caller*


        Quality Control Processes
           Hands on Management
           Opportunity Rating Systems


*Number of calls/results per agent is an average based on 2011 data from actual projects completed. Results vary based on partner
call program and time contracted per day for calls.
SALES COACHING
        Plan B’s Established Training Program
               Plan B’s Best Practices




                                                                                    Plan B Consultants, Inc.
               15-Point Coaching Program
               Tactical & Effective
               Simple Implementations
               Tool Box of Success
               Establish Action Plans
               4 Weeks Ongoing Training




 Plan B Incorporates Fact-Based Sales Methods:

 Turn Research into Information and Information into Business Intelligence!     8


Service is customized to best fit our clients needs. Please call for pricing.
PLAN B ROAD MAP: MARKET ANALYSIS
                                                     Why?
              Action Plans                           o Challenges Gaining Share
                                                     o In Need of Outside Perspective




                                                                                                               Plan B Consultants, Inc.
                                                     o New Hotel Opening

Fair Share                                           o Sales Team Turnover
                             Hotelligence
 Analysis
                                                     o Management Evaluation



             Increase                                Benefits:
                                                     o Strategies to Increase Market
             Revenue!                                   Share
                                                     o Detailed Sales Action Plans

 Account                      Property               o Fact-Based Sales Approach
Production                    Reports
                                                     o Includes Templates & Tools
                                                     o Completes Access to Plan B!
                                                     o A “Shot in the Arm” One-Time Fee
               Comp Set
               Research
                                                                                                           9


                                   Service is customized to best fit our clients needs. Please call for pricing.
PLAN B PROFIT COACHING: BUSINESS PLANNING
     Profit Coach is a sales management coaching
     program that train motivated, coachable sales
     teams how to structure and manage their




                                                                                                         Plan B Consultants, Inc.
     business to achieve success much faster.

                                                                                Monthly
     Profit Coaching Benefits:                                                  Coaching     Expert
     o   Ongoing Coaching with Hands-on                                         to Drive    Analysis
         Approach                                                                Results
     o   Fact-Based Sales Approach
     o   Negotiation Skills Training                                            Structure
     o   Process Implementation Using                                             Sales      Develop
         Proven Tools
                                                                                 Team to    Processes
     o   Deep Dive Into Business
                                                                                Succeed!
     o   Realistic & Timely Solutions
                                                                                                        10


Service is customized to best fit our clients needs. Please call for pricing.
WHAT SETS PLAN B APART?

                 Established




                                              Plan B Consultants, Inc.
    Experience in Major & Tertiary Markets

         Specific Systems & Processes

            Customized Solutions

                                             11
THE RETURN
        Lead Generation ROI:
               1400% average return per project.




                                                                                                                                               www.planbconsultants.com
        Sales Blitz ROI:
              $183,000 consumed/contracted revenue per blitz.
              $30.00 for every $1.00 spent back to our partners.



                                                                                      ROI
                                                                                      Investment



Lead generation results are based upon Plan B uncovering opportunities and immediate follow up from client to continue to close business and
nurture relationship. Results shown is hotel average ROI.
                                                                                                       References available upon request.
TESTIMONIALS
“I am highly impressed by Plan B's ability to understand the market and our product quickly!
Hiring Plan B has proven to be a wise investment for us and has given us a broader reach to our
prospects and an immediate exposure to several new clients.”

Vice President – Business Travel Solutions




                                                                                                                              Plan B Consultants, Inc.
Altour


"Plan B Consultants are true hotel sales professional with drive. Their strengths are their experience,
relationships with clients and travel agencies, open and honest communication along with being genuine
and sincere. I have worked with Plan B on high-level analysis projects, and field-level specific tasks and they
always over perform and deliver results. Hiring Plan B will be one of your best decisions!"
Regional Director of Sales & Marketing
US Sales – IHG


“Over the years our prospecting and sales began to slowly fizzle. Contacting the same prospects over and
over provided us the realization that we needed help. After researching, our agency hired Kristen and Plan B
Consultants, Inc. Kristen listening to our challenges and sales goals, and provided us with the fresh ideas and
solutions that our sales staff needed. The ideas and solutions were quickly implemented and the results far
exceeded our goals. We are proud to say that Kristen and Plan B Consultants, Inc. are a very
important asset to our sales staff and we highly recommend.”
Vice President of Sales
Bullis Insurance Agency

                                                                                    Click here for additional testimonials.
The Hospitality Industry’s Business Development Solution.




     KRISTEN HANSEN
     BUSINESS DEVELOPMENT DIRECTOR
     P: (312) 636-5163 | F: (866) 898-6415
     KRISTEN.HANSEN@PLANBCONSULTANTS.COM
     WWW.PLANBCONSULTANTS.COM

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Plan B Consultants - Services Menu

  • 1. The Hospitality Industry’s Business Development Solution. SERVICES MENU
  • 2. PLAN B CONSULTANTS, INC. Plan B Consultants, Inc. is the hospitality industry’s business development solution. We work hand-in-hand within the hospitality industry as well as other industries across US, Canada and the Caribbean to uncover new business opportunities, www.planbconsultants.com train sales & marketing staff, and streamline their sales & marketing processes and systems with the deliberate focus to drive revenue. Plan B is a rapidly growing company with our network and employees located throughout the US including; Arizona, California, Florida, Massachusetts, Minnesota, Nevada, New York, Northwest Arkansas, Texas, with our support operations in Northeast Nebraska. Plan B employs previous hotel staff members that are veterans in both the sales and operations field. Our staff and network of consultants have a variety of experience with brands including; Hilton, DoubleTree, Marriott, Best Western, Crowne Plaza, InterContinental Hotels, Omni Hotels, Radisson, Holiday Inn, Hyatt, Hotel Indigo, Holiday Inn Express, and Staybridge Suites, along with various boutique and independent properties in major and tertiary markets. Industries we’ve assisted outside of hospitality include insurance, technology and home services.
  • 3. CONTENTS  Lead Generation  Sales Blitzes How Do We Do This? www.planbconsultants.com   Lead Generation Benefits & Pricing  Sales Coaching  Plan B Road Map  Plan B Profit Coaching  What Sets Us Apart?  The Return  Testimonials  Plan B Contact Information
  • 4. LEAD GENERATION Appointment/ Tradeshow  Strategic List Sourcing Follow-Up  Access to Plan B’s database Plan B Consultants, Inc.  Ability to provide your own database Appointment  Flexibility to use a combination of databases Setting  Full Qualification on Group, Transient & Catering Opportunities Update  Detailed Notes on All Calls “COLD”  Daily Results Sent for Immediate Follow-Up Account List  Hot / Warm / Cold Leads  Appointment Results New Business Leads
  • 5. LEAD GENERATION BENEFITS  You Control Costs  Turn on/off By Email Notice  Set Schedule in Advance Plan B Consultants, Inc.  Daily/Weekly Report of Hours  Only Pay While Calls Are Made  Internal Setup/Training Included (no hidden fees)  An Extension of Your Sales Team  With No Added Labor Costs  With No Sick/Vacation Days (always a caller available)  With our coaching expertise to help guide your sales staff on proper next steps/follow-up and accountability  Uncover Opportunities in 1/16th the Time • Processes in place to quickly penetrate a database • Callers that know how to ask the key questions to get to decision- makers that have needs • Systems for quality control to maximize call time and lead quality
  • 6. SALES BLITZES  Plan B Sales Blitz Package:  Preplanning Call to Review Needs & Expectations  Qualify & Setup Appointments  Confirm ALL Appointments  Logistics (drive time/distance) Plan B Consultants, Inc.  Complete Appointment List Includes Company Profiles  Final Call Report – Additional Opportunities!  What Sets Plan B Apart?  Proprietary Logistics Process  Plan B’s Command Central  Complete Visibility of All Calls Placed  Structured Sales Cycle For Success  Benefits of Outsourcing:  Keep Your Team Focused on Sales vs. Planning  Shorter Turnaround to Blitz Execution  Average $1 spent = $30 in return  Package pricing depends on number of teams, days and market. Volume discounts available. 6 Includes 2 weeks of appointment calls and complete logistics (mapping, company profiles/background notes) call center staffing, cold call maps, client interaction and confirmations, all conference calls and planning sessions leading up to the blitz, prospect list generation, lead sheet templates and all final reporting and recaps.
  • 7. HOW DO WE DO THIS?  Access to over 20 Million Contacts  Strategically Sourced and Customized Plan B Consultants, Inc.  Professional Callers Trained in Hospitality  Trained on Your Hotel(s), Location, Amenities, Promotions, etc.  Efficient Time Management Processes  125 Dials per Day/Caller*  Average 20 Results per Day/Caller*  Quality Control Processes  Hands on Management  Opportunity Rating Systems *Number of calls/results per agent is an average based on 2011 data from actual projects completed. Results vary based on partner call program and time contracted per day for calls.
  • 8. SALES COACHING  Plan B’s Established Training Program  Plan B’s Best Practices Plan B Consultants, Inc.  15-Point Coaching Program  Tactical & Effective  Simple Implementations  Tool Box of Success  Establish Action Plans  4 Weeks Ongoing Training Plan B Incorporates Fact-Based Sales Methods: Turn Research into Information and Information into Business Intelligence! 8 Service is customized to best fit our clients needs. Please call for pricing.
  • 9. PLAN B ROAD MAP: MARKET ANALYSIS Why? Action Plans o Challenges Gaining Share o In Need of Outside Perspective Plan B Consultants, Inc. o New Hotel Opening Fair Share o Sales Team Turnover Hotelligence Analysis o Management Evaluation Increase Benefits: o Strategies to Increase Market Revenue! Share o Detailed Sales Action Plans Account Property o Fact-Based Sales Approach Production Reports o Includes Templates & Tools o Completes Access to Plan B! o A “Shot in the Arm” One-Time Fee Comp Set Research 9 Service is customized to best fit our clients needs. Please call for pricing.
  • 10. PLAN B PROFIT COACHING: BUSINESS PLANNING Profit Coach is a sales management coaching program that train motivated, coachable sales teams how to structure and manage their Plan B Consultants, Inc. business to achieve success much faster. Monthly Profit Coaching Benefits: Coaching Expert o Ongoing Coaching with Hands-on to Drive Analysis Approach Results o Fact-Based Sales Approach o Negotiation Skills Training Structure o Process Implementation Using Sales Develop Proven Tools Team to Processes o Deep Dive Into Business Succeed! o Realistic & Timely Solutions 10 Service is customized to best fit our clients needs. Please call for pricing.
  • 11. WHAT SETS PLAN B APART? Established Plan B Consultants, Inc. Experience in Major & Tertiary Markets Specific Systems & Processes Customized Solutions 11
  • 12. THE RETURN  Lead Generation ROI:  1400% average return per project. www.planbconsultants.com  Sales Blitz ROI:  $183,000 consumed/contracted revenue per blitz.  $30.00 for every $1.00 spent back to our partners. ROI Investment Lead generation results are based upon Plan B uncovering opportunities and immediate follow up from client to continue to close business and nurture relationship. Results shown is hotel average ROI. References available upon request.
  • 13. TESTIMONIALS “I am highly impressed by Plan B's ability to understand the market and our product quickly! Hiring Plan B has proven to be a wise investment for us and has given us a broader reach to our prospects and an immediate exposure to several new clients.” Vice President – Business Travel Solutions Plan B Consultants, Inc. Altour "Plan B Consultants are true hotel sales professional with drive. Their strengths are their experience, relationships with clients and travel agencies, open and honest communication along with being genuine and sincere. I have worked with Plan B on high-level analysis projects, and field-level specific tasks and they always over perform and deliver results. Hiring Plan B will be one of your best decisions!" Regional Director of Sales & Marketing US Sales – IHG “Over the years our prospecting and sales began to slowly fizzle. Contacting the same prospects over and over provided us the realization that we needed help. After researching, our agency hired Kristen and Plan B Consultants, Inc. Kristen listening to our challenges and sales goals, and provided us with the fresh ideas and solutions that our sales staff needed. The ideas and solutions were quickly implemented and the results far exceeded our goals. We are proud to say that Kristen and Plan B Consultants, Inc. are a very important asset to our sales staff and we highly recommend.” Vice President of Sales Bullis Insurance Agency Click here for additional testimonials.
  • 14. The Hospitality Industry’s Business Development Solution. KRISTEN HANSEN BUSINESS DEVELOPMENT DIRECTOR P: (312) 636-5163 | F: (866) 898-6415 KRISTEN.HANSEN@PLANBCONSULTANTS.COM WWW.PLANBCONSULTANTS.COM