Open Collaboration in New York City DoITT
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Open Collaboration in New York City DoITT

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Presentation about NYC Dept of Information Technology & Telecommunications move towards open-source software collaboration to solve civic software needs.

Presentation about NYC Dept of Information Technology & Telecommunications move towards open-source software collaboration to solve civic software needs.

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Open Collaboration in New York City DoITT Presentation Transcript

  • 1. NYC DoITT & Open-Source Collaboration NYC Dept of Information Technology & Telecommunications (@NYCDoITT) Andrew Nicklin (@technickle) Andrew Hoppin (@ahoppin)
  • 2. History of Online Customer Service
  • 3. History of Online Civic Engagement
  • 4. History of Open Data Sharing
  • 5. History of Tech Community Collaboration
  • 6. Most NYC Projects Are More Like This…
  • 7. Old Process for Developing & Deploying Say, Wordpress...
    • Time Consuming
    • Expensive
    • Internal City Customers fend for themselves...
  • 8. Solution: Open Source, Open Collaboration
    • Why?
      • Better Services
      • Lower Cost
      • Propagate Innovation
      • Because Civic Commons makes it more likely to succeed and scale
  • 9. New Process Discover Promising Open-Source App --> Streamline Demo/Test/Dev Hosting --> Recruit Open-Source Talent --> Open Collaboration During Development--> Streamline Production Hosting --> DEPLOY <-- Contribute Code <-- Publicize Collaboration Opportunity <-- Propagate Re-use & Innovation THE CIVIC NETWORK
  • 10. Key New Piece #1: Civic Sandboxes
    • Reduce the Testing & Setup Barriers
    • Surfacing Open-Source Solutions
    • Propagating Innovation Intra- & Inter-Gov
    • Partnering with CivicCommons and NYC DoITT
    City University of New York Relaunching Their Open-Source Software Lab (OSSL) as Civic Sandboxes Service
  • 11. Key New Piece #2: Recruit Best Talent
  • 12. Key New Piece #3: Project Collaboration Extranet
  • 13. Key New Piece #4: Public Cloud IaaS
    • Reduce the Deployment Barrier
    • NYCRules, NYCShare, etc. now in public cloud
    • Conceiving Public Cloud IaaS Service for the rest of NYC government now
    ami.doitt.nyc.gov/nycrules.xml iaas.doitt.nyc.gov/nycrules.xml
  • 14. Key New Piece #5: Open-Source Release To Public Code Repo
  • 15. Key New Piece #6: Publicize
  • 16. Example: Open Rulemaking
  • 17. Start With Open-Source Project
  • 18. Develop, Deploy in Public Cloud
  • 19. Get Feedback Early, Often
  • 20. New Rulemaking App
  • 21. Release Open-Source Code
  • 22. Deploy to Civic Sandbox ami.ossl.cuny.edu/nycrules.xml
  • 23. Publicize in Civic Commons Marketplace
  • 24. Intended Adoption By...
  • 25. Make It The Rule, Not The Exception…
  • 26. 100+ of NYC Projects Going Into The Marketplace
  • 27. Result
      • Better Services
      • Lower Costs