Transparent * Participatory * Efficient
        Gov 2.0 in New York State



              Andrew Hoppin
            CIO, ...
FY 2009 - Year of Open Government
FY 2009 - Year of Open Government
FY 2009 - Year of Open Government
FY 2009 - Year of Open Government
FY 2009 - Year of Open Government
An Institution in Need of Transparency
Challenge at NYS Senate in 2009:
Government 1.965, not Government 2.00x
News “Clips” ($1.5MM/year)




    http://flickr.com/photos/rocketqueen/1573565705/
Constituent Relationship
  Management (CRM)




  http://flickr.com/photos/rocketqueen/1573565705/
Senate.State.NY.US




http://flickr.com/photos/rocketqueen/1573565705/
NYSenateCIO Mission:
              Our definition of Gov 2.0


• TRANSPARENCY: create a more transparent legislature,

• E...
Project Checklist
Does the project increase Transparency, Efficiency, and/or Participation?
Priorities: First 6 Months
• Launch true Gov 2.0 website

• Set policies for code, content, data

• Drive social media ado...
Transparent
NYSenate.gov




http://flickr.com/photos/rocketqueen/1573565705/
Microsites for Senators




http://flickr.com/photos/rocketqueen/1573565705/
Microsites for Committees




http://flickr.com/photos/rocketqueen/1573565705/
Calendars
Live Events
Open Administrative Data
Open Legislative Data
Open Legislative Data
Participatory
Public Comment




http://flickr.com/photos/rocketqueen/1573565705/
Ideas Crowdsourcing




 http://flickr.com/photos/rocketqueen/1573565705/
Social Bookmarking




http://flickr.com/photos/rocketqueen/1573565705/
…Content to the Cloud




  http://flickr.com/photos/rocketqueen/1573565705/
Social Web Adoption




 http://flickr.com/photos/rocketqueen/1573565705/
Social Web Use




http://flickr.com/photos/rocketqueen/1573565705/
Intuitive, Accessible Data




  http://flickr.com/photos/rocketqueen/1573565705/
Efficient
New CRM




http://flickr.com/photos/rocketqueen/1573565705/
News 2.0
Hosting 2.0




http://flickr.com/photos/rocketqueen/1573565705/
Hardware 2.0




http://flickr.com/photos/rocketqueen/1573565705/
12 Month Check-Up
• All administrative and legislative data open and free

• Policies enacted for code, content, and data
...
How-To
Blend New Talent with Legacy Talent




       http://flickr.com/photos/rocketqueen/1573565705/
Publicly Set Aggressive Goals
Establish Prerequisite Policies
Win Public Support to Win Internal Support
“[NY Senate] is taking a critically important step to help restore trust in
  g...
Adopt Entrepreneurial Best Practices:
Quick Inexpensive Project Management




      http://flickr.com/photos/rocketqueen/...
…Open APIs, Open Standards




  http://flickr.com/photos/rocketqueen/1573565705/
…Open-Source (Code)




http://flickr.com/photos/rocketqueen/1573565705/
…Open Community




http://flickr.com/photos/rocketqueen/1573565705/
Me.gov = Direct Democracy?
• Today: “eGov” services (e.g.: 311),
 online town halls, blog comments,
 idea voting; white Ho...
We.gov = Citizen Bureaucracy?
• Today: P2P 311
 (e.g.:SeeClickFix), “Apps”
 Contests using govʼt data

• Tomorrow: govʼt a...
Gov20.gov = Efficient Government

• Me.gov & We.gov inherently also enable Gov.gov:
  better information sharing & collabo...
Followup

            @ahoppin
         @NYSenateCIO
NYSenate.gov/department/cio
 http://github.com/nysenatecio
Hoppin@Sen...
NYSenate Open Government Harvard Kennedy School Talk
NYSenate Open Government Harvard Kennedy School Talk
NYSenate Open Government Harvard Kennedy School Talk
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NYSenate Open Government Harvard Kennedy School Talk

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Slides for my discussion of the New York State Senate's open government work at the Kennedy School's Shorenstein Center in April 2010.

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NYSenate Open Government Harvard Kennedy School Talk

  1. 1. Transparent * Participatory * Efficient Gov 2.0 in New York State Andrew Hoppin CIO, NY State Senate @ahoppin @nysenatecio
  2. 2. FY 2009 - Year of Open Government
  3. 3. FY 2009 - Year of Open Government
  4. 4. FY 2009 - Year of Open Government
  5. 5. FY 2009 - Year of Open Government
  6. 6. FY 2009 - Year of Open Government
  7. 7. An Institution in Need of Transparency
  8. 8. Challenge at NYS Senate in 2009: Government 1.965, not Government 2.00x
  9. 9. News “Clips” ($1.5MM/year) http://flickr.com/photos/rocketqueen/1573565705/
  10. 10. Constituent Relationship Management (CRM) http://flickr.com/photos/rocketqueen/1573565705/
  11. 11. Senate.State.NY.US http://flickr.com/photos/rocketqueen/1573565705/
  12. 12. NYSenateCIO Mission: Our definition of Gov 2.0 • TRANSPARENCY: create a more transparent legislature, • EFFICIENCY: enable Members to serve constituents in a more effective and efficient manner, at lower cost to taxpayers • PARTICIPATION: provide New Yorkers with the means to take a more participatory role in their State government, Model ʻbest technology practicesʼ for legislative bodies throughout the United States.
  13. 13. Project Checklist Does the project increase Transparency, Efficiency, and/or Participation?
  14. 14. Priorities: First 6 Months • Launch true Gov 2.0 website • Set policies for code, content, data • Drive social media adoption by Senate staff and constituents --> increase participation, feedback loop • Improve Internal Collaboration Tools (e.g.: wikis, Basecamp) • Radically expand public access to data • Decrease costs (review entire IT stackCloud, F/OSS)
  15. 15. Transparent
  16. 16. NYSenate.gov http://flickr.com/photos/rocketqueen/1573565705/
  17. 17. Microsites for Senators http://flickr.com/photos/rocketqueen/1573565705/
  18. 18. Microsites for Committees http://flickr.com/photos/rocketqueen/1573565705/
  19. 19. Calendars
  20. 20. Live Events
  21. 21. Open Administrative Data
  22. 22. Open Legislative Data
  23. 23. Open Legislative Data
  24. 24. Participatory
  25. 25. Public Comment http://flickr.com/photos/rocketqueen/1573565705/
  26. 26. Ideas Crowdsourcing http://flickr.com/photos/rocketqueen/1573565705/
  27. 27. Social Bookmarking http://flickr.com/photos/rocketqueen/1573565705/
  28. 28. …Content to the Cloud http://flickr.com/photos/rocketqueen/1573565705/
  29. 29. Social Web Adoption http://flickr.com/photos/rocketqueen/1573565705/
  30. 30. Social Web Use http://flickr.com/photos/rocketqueen/1573565705/
  31. 31. Intuitive, Accessible Data http://flickr.com/photos/rocketqueen/1573565705/
  32. 32. Efficient
  33. 33. New CRM http://flickr.com/photos/rocketqueen/1573565705/
  34. 34. News 2.0
  35. 35. Hosting 2.0 http://flickr.com/photos/rocketqueen/1573565705/
  36. 36. Hardware 2.0 http://flickr.com/photos/rocketqueen/1573565705/
  37. 37. 12 Month Check-Up • All administrative and legislative data open and free • Policies enacted for code, content, and data • 100s of staff trained to manage content • >50% Senators using social media • Growing public participation in government • 1,000s view live webcasts, • Dozens comment on bills, • 100s vote on legislative new ideas • NY Marriage Equality 100,000s, now $100,000s being spent on the issue; in NJ, by contrast, very little attention paid • Third-parties using our data and code --> leverages tax $ • New “social CRM” being deployed • Mainframe shut-down imminent • Less $ spent on IT than ever before
  38. 38. How-To
  39. 39. Blend New Talent with Legacy Talent http://flickr.com/photos/rocketqueen/1573565705/
  40. 40. Publicly Set Aggressive Goals
  41. 41. Establish Prerequisite Policies
  42. 42. Win Public Support to Win Internal Support “[NY Senate] is taking a critically important step to help restore trust in government. At a time when confidence in government in general has hit bottom, this is an extraordinarily valuable step forward” - Lawrence Lessig, Harvard Law “..clearly setting the place that all other legislative bodies will have to follow. The U.S. Congress ought to be taking some clue” -Ellen Miller, Executive Director, The Sunlight Foundation. “..demonstrates the New York State Senateʼs commitment to a transparent and accessible government” - Dave McClure, U.S. GSA Associate Administrator “With this new system, New York State takes a leadership role in accountability and transparency” - Craig Newmark, founder, Craigslist.org & Craigslist Foundation. “[We] applaud the State Senate for its efforts to further open the legislative process,” Barbara Bartoletti, Legislative Director, League of Women Voters.
  43. 43. Adopt Entrepreneurial Best Practices: Quick Inexpensive Project Management http://flickr.com/photos/rocketqueen/1573565705/
  44. 44. …Open APIs, Open Standards http://flickr.com/photos/rocketqueen/1573565705/
  45. 45. …Open-Source (Code) http://flickr.com/photos/rocketqueen/1573565705/
  46. 46. …Open Community http://flickr.com/photos/rocketqueen/1573565705/
  47. 47. Me.gov = Direct Democracy? • Today: “eGov” services (e.g.: 311), online town halls, blog comments, idea voting; white House, some Agencies, a few cities, pilot tests; fragmented across platforms • Tomorrow: ubiquitous Local/ State/ Federal / Community 311; single sign-on, portable profiles for access to all government services; online advisory voting on bills, budget line-items, proposed regulatory rules; integrated across Web
  48. 48. We.gov = Citizen Bureaucracy? • Today: P2P 311 (e.g.:SeeClickFix), “Apps” Contests using govʼt data • Tomorrow: govʼt as a platform; civil servants as organizers coordinating p2p government services
  49. 49. Gov20.gov = Efficient Government • Me.gov & We.gov inherently also enable Gov.gov: better information sharing & collaboration between governments • Local <--> Local • Thematic <--> Thematic (e.g.: Dept of Labor) • State <--> State • Local <--> County <--> State <--> Federal • National <--> National • All other permutations • Better government services, lower cost
  50. 50. Followup @ahoppin @NYSenateCIO NYSenate.gov/department/cio http://github.com/nysenatecio Hoppin@Senate.State.NY.US Ciodesk@Senate.State.NY.US
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