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PIC Solutions Scoring Services

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Scoring services offered by PIC Solutions, the largest established credit risk consultancy in Central Europe Middle East Africa (CEMEA) region.

Scoring services offered by PIC Solutions, the largest established credit risk consultancy in Central Europe Middle East Africa (CEMEA) region.

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PIC Solutions Scoring Services PIC Solutions Scoring Services Presentation Transcript

  • 1
    Scoring Services
    Presented by:
    National Data Consultant (Pvt.) Ltd. - NDC
  • 2
    PIC Solutions overview: Who we are
    Largest established credit risk consultancy in Central Europe Middle East Africa (CEMEA) region
    Offices in Cape Town, Dubai, Johannesburg, Manama and Nairobi
    Over 120 professional staff; 150 companies in 30+ countries
    Specialists
    Turnkey solutions – Consulting / Analytics / Software
    Emerging market specialists / developed market expertise
    Long term ongoing relationships with clients
    PIC Solutions
    Value
    Proposition
  • 3
    Scoring Services and the Credit Life Cycle
    Marketing
    Response
    Scorecards
    Which customers do we target with which offers?
    Originations
    Application
    Scorecards
    Do we approve this credit application?
    Account
    Management
    Behaviour Risk
    Scorecards
    Do we increase this customer’s credit limit?
    Early Stage
    Collections
    Collections
    Scorecards
    How do we cure this account effectively?
    Late Stage
    Collections
    Payment
    Projection
    Scorecards
    How do we recover the maximum
    outstanding balance?
    Recovery
    Recovery
    How do we optimise the placement
    of accounts?
    Where credit decisions are to be made, scoring solutions empower the answers
    View slide
  • Account Origination Scoring
    • Provide objective and consistent results in line with business objectives and risk appetite View slide
    • Automate Approve / Decline decisions on new accounts
    • Perform product type decisions - offer the right product to that risk profile of customer:
    • Pricing
    • Product term
    • Credit limit
    Provides the capability to maximise return whilstmanaging acceptance and bad debt rates
    4
  • Account Management Scoring
    PIC Solutions’ behaviour scorecards have been used to manage:
    • Credit risk
    • Limit and authorisation management - maximise account profitability through limit and authorisations decisions
    • Repeat business decisions for term products
    • Marketing
    • Spend - make proactive offers to encourage spend
    • Attrition - prevent good customers frombecoming dormant or leaving
    • Collections
    • Early stage collections – cure overdue accounts efficiently
    • Late stage collections – recover maximum outstanding balance
    • Recoveries – optimise account placement
    Account management scoring enables the right action to be taken at the right time
    5
  • Sources of Scoring ROI
    A few of the sources of return on investment from PIC’s scoring solutions:
    • Improved ability to distinguish good accounts from bad accounts
    • Average improvement between 40-80%
    • Operational efficiency
    • Reduction in resource costs
    • Provide control to manage flow of new accounts
    • Reduction in bad debt
    • Positive knock-on effect throughout the life cycle
    • Increased profitability by controlling risk
    • Credit limit decisions
    • Authorisations strategies
    • Collections strategies
    Project payback within
    2 to 6 months
    25-30% reduction in
    head count requirement
    30% reduction in
    bad debt
    6
  • Scorecard Development
    Onsite
    Offsite
    Custom Applications Scorecard Development Process
    1
    Startup meeting
    Expert Scorecards built:
    Based on experience and
    Market understanding
    Business requirements
    No historical data used
    Ideal for new ventures
    Custom Scorecards
    Empirically based – built on historical data
    Specific to the company
    Developed for a specific portfolio
    Ideal where historical data exists
    2
    Data validation
    Client Sign-off
    3
    Project Specification Meeting
    4
    Build Known Good Bad Model
    Client Sign-off
    6
    Inference Process
    5
    Segmentation Meeting
    7
    Build All Good Bad Model
    Client Sign-off
    8
    Delivery Meeting
    9
    Delivery Document
    Client Sign-off
    7
    7
  • Scoring Services
    In addition to building models, PIC Solutions offers services to ensure clients gain greatest benefit from scoring:
    • Scorecard HealthChecks -Analysis of current scorecard performance and recommendations thereon
    • ScoreMentor- Training of in-house scoring departments
    • Scorecard Monitoring - Analytical support for building and interpreting scorecard reports
    • Scorecard Alignments - Maintaining predictive capability of behaviour scorecards
    8
  • 9
    PIC Solutions Scoring Credentials
    Largest and most experienced scoring team in EMEA
    Domain expertise across 20 countries
    Best practice scorecard development methodology
    Models built on leading technology
  • Questions & Answers
    JOHANNESBURG OFFICEOffice AddressPIC Solutions5th Floor, JHI House
    11 Cradock Avenue, RosebankJohannesburg, 2196
    South Africa
    Postal AddressP.O. Box 3350
    Parklands
    2121
    South Africa
    Tel: +27 (0)11 759 0300
    Fax: +27 (0)11 880 0466
    DUBAI OFFICEOffice AddressPIC Solutions
    Shatha Tower
    19th floor, Office No. 1910
    Dubai Media City, Dubai
    UAE
    Postal AddressP.O. Box 502390
    Dubai Internet City
    Dubai
    United Arab Emirates
    Tel: +971 (0)4 369 7624
    Fax: +971 (0)4 369 7623
    NAIROBI OFFICEOffice AddressPIC Solutions
    Office 10, 13th FloorLandmark PlazaArgwings Kodhek RoadNairobi, Kenya
    Postal AddressP.O. Box 8103Nairobi00200Kenya
    Tel: +254 (0)20 367 3884
    Fax: +254 (0)20 367 3232
    Email: Info@PICSolutions.comWeb: www.PICSolutions.com
    CAPE TOWN HEAD OFFICEOffice AddressPIC SolutionsBirkdale I, River Park
    Liesbeek Parkway, MowbrayCape Town, 7700
    South Africa
    Postal AddressP.O. Box 2455
    Cape Town
    8000
    South Africa
    Tel: +27 (0)21 680 6000
    Fax: +27 (0)21 680 6003
    MANAMA OFFICEOffice AddressPIC Solutions
    6th Floor
    National Bank Tower
    Manama
    Kingdom of Bahrain
    Postal AddressP.O. Box 25461
    6th Floor, National Bank Tower
    Manama
    Kingdom of Bahrain
    Tel: +973 1721 5564
    Fax: +973 1721 5564
    10
    www.PICSolutions.com
    © Copyright PIC Solutions 2009
    © Copyright PIC Solutions 2008