Ahmed Soliman July 2010

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Ahmed Soliman July 2010

  1. 1. Ahmed Soliman Hussein Soliman Nationality Egyptian Profile Mobile number: +966555938464 Egyptian Mobile: +20111009942 Mail: ahmed.soliman81@gmail.com Date of Birth: 19/11/1981 Married Career Objective: Seeking a challenging and professionally position as IT architect technical and communications industry expertise to architect IT business solutions or Billing & Mediation consultant in a multinational company, to contribute accrued expertise towards the qualitative enhancement of the organization. Professional Qualifications / Certifications Computer & systems Engineer, Graduation 2004, Ain Shams University. IT-STC representative in TMForum world conference in NICE France May 2010 NGN ,IMS ,SIP, GSM, IN and SIGTRAN Technical Description ”Training Center” – @ London, UK July 2009 Certified ITIL v3 foundation. Certified Connectiva ONERVIEW for (Revenue Assurance & Fraud Mgmt) “Vendor Training” Certified Ericsson EMM Multi Mediation “Vendor Training” Certified Intec Interconnect 7.0 “vendor Training”. Telecom Fundamental training GSM, IN “Etisalat training” Certified Business Objects XI. Certified Microsoft .Net windows application “MCP” Certified Microsoft .Net web application “MCP” Certified Microsoft SQL Server Design and Implementation “MCP” Oracle developer SQL/PLSQL 9i,10j “Training attendance” Unix fundamentals and advanced Shell scripting “Training attendance”. Key responsibility: I worked as the Enterprise architect and business analyst on key systems & projects for the IT department including (Billing, Mediation, Revenue assurance, Provisioning, CRM). Creation of key Business Design deliverables such as Business Requirements documentation, Business Process Modelling documentation, RFP, project plans, PAT, UAT and reports. Design and oversight the solution architecture and process flow for billing and mediation implementations. Study functional and performance requirements to determine appropriate implementation plans. Create Modification requests documents billing mediation and Data integration specs. Ensure effective communication is employed to keep business, IT, Network and key project personnel up to date. Provide expertise in the areas of business/data analysis and drive business process change where necessary. I also did identify, articulate and deliver documentation to effectively support the change required by the business, on the other hand I did create operation manuals, health check scripts to ensure the optimal operation of the system with minimal support. In addition I did prepared many workshops, presentations, knowledge transfer sessions regarding new products and
  2. 2. applications. I’ve a high Technical background includes Telecom infrastructure, good knowledge about core technologies networks GSM, PSTN, NGN, GPRS, and Data Networking; and the building components / protocols of each of them. Professional Experience Business Analyst July 2008 – IT Business Management present IT department. Company: STC Saudi Telecom Company www.stc.com.sa Additional Designations: Billing and Mediation Subject Matter Expert Revenue Assurance and Fraud management Subject Matter Expert DWH and reporting Subject Matter Expert Member of NGOSS transformation initiative Member of analysis team to map STC apps to TAM module. Member of wholesales CRM design & Implementation committee. Member of Wholesales Billing upgrade team. Member of IMS committee. Member of IP Centrex committee. Member of BPM/SOA initiative committee Responsibilities  IT solutions architecture (Billing , CRM, Provisioning, Network Inventory, Finical apps, RA and DWH).  Elicit, analyze, manage, communicate and validate requirements for new IT services and/or propose a new system & prepare the RFP, RFI vendor evaluation.  Solve revenue issues within IT department.  Design IT solutions for new telecom services.  Tender vendors to implement the PLM product life cycle management, SLA management and SingleView testing & trouble shooting.  Module business processes to application systems, Fault Management, Order handling, Service assurance, … (e.g. Fault management of FTTH project). My role is to design and develop the modification request for IT system/s supporting this service (specially for billing system):  Fixed Intelligent network (FIN).  NGN, FTTH.  IMS (IP Multimedia Subsystem).  IP Centrex.  IP TV, VOBB.  SDP (Service Delivery Platform).  GSM services (USSD gateway, Call Completion service, … ).  Enterprise services (Audio Conferencing, WebEx, Roaming, …).  Network expansion and replacement projects.  eEducation, eGaming and SDP services
  3. 3. May 2007– June 2008 System Analyst Rating Roaming and Interconnect. IT department Company: Etisalat Misr www.etisalat.com.eg Additional Designations: Member of Launch Team. Got certificate of appreciation from CIO. Setup analysis and Configuration Revenue assurance system. Setup analysis and Configuration Fraud management system. Design and implement of Interconnect billing system. Design and implement International settlement system. Member of lunching team for International gateway and Etisalat international services (SMS, MMS). Responsibilities  Configure and test Revenue assurance adaptors for all network Data sources (MSC, SMSC, MMSC, SGSN, GGSN, IN CS, HLR, VLR, SCP ...) business support applications (Mediation, Billing, Roaming, Financial system, CRM ...) as well as credit systems (Voucher server, e-payment, . )  Test and Accept the Revenue assurance system Extraction/Transformation/Loading and reporting phases.  Develop Reports (baseline reports, monitoring reports) and KPI’s for Revenue Assurance systems.  Create call scenarios document and create test calls scenarios to explore the network, design and implement interconnect and international agreements, national/International operators/International carriers/National roaming.  Design and implement products for interconnect national, international and inbound and outbound roaming traffic for all services on billing, mediation Voice/Video/SMS/MMS.  Design and implemented mediation rules Data acquisition/ Normalization/correlation/duplicate detection/partial aggregation/classifications/Enrichment/filtering and distribution.  Implement MNP mobile number portability on impacted IT systems.
  4. 4. Business Analyst May 2005 – April 2007 Customer Care & Billing. IT department. Company: STC Saudi Telecom Company www.stc.com.sa Employer: Giza systems www.gizasystems.com Additional Designations: Member of interconnect installation team. Employee of the month “Nov 2006” Customer Care & Billing Dep. Responsibilities Design and implement call scenarios for interconnect and international traffic agreements, national/International operators/International carriers/National roaming. Design and implement products for national and international traffic for all services Enhance and verify mediation rules designed interconnect system. Design Revenue Assurance rules for interconnect Mediation system. Design Revenue Assurance rules for interconnect billing system. Create KPI’s for international traffic behaviour. Give training business users and application admins. Implement MNP mobile number portability, International Inter carrier’s agreements. Mar 2005 – May 2005 OSS Engineer Operation & Support Systems International Billing. Company: TE Telecom Egypt www.telecomegypt.com.eg Employer: Giza systems www.gizasystems.com Responsibilities  Handled and fixed the error cdrs for the international billing system.  Updated reference data and rate plans for inter carrier operators/ tiers/product/ services.  Developed Macros form international suppliers for optimize routing & price sheets and automated loading. Software Developer. Aug 2004 – Mar 2005 Web and Windows development Company: Sama Advanced Technology. www.samaglobal.com  Developing an image manipulation systems and Medical Information systems. Using .NET Technology, C#.NET, ASP.NET, and SQL SERVER 2000.  Admin and develop web pages for al-eman web site.
  5. 5. Technical Skills  BPMN tools (e.g. ARIS)  MS FrontPage  Microsoft Visual Studio .NET (C#)  Unix shell programming (KSH,BASH,PERL)  Microsoft Office  Microsoft Visual Studio 6 (VB)  TOAD  Oracle Discovery  SQL Server 2000,2005  SQL Plus  Oracle (9i, 10g) (SQL/PLSQL)  Business Object XI  Crystal Reports  Oracle Discovery Knowledge, Skills & Abilities  Experienced in structured analysis and design methods.  Excellent communication skills able to explain complicated processes and concepts to many levels.  Good understanding of current technologies and integrated IT systems.  Experienced in systems implementation, user interaction and deployment.  Good process analysis and mapping skills.  Excellent team building/working skills.  Planning, estimating, team leading and project management.  Ability to set priorities and work to tight deadlines.  Dynamic, pro-active personality.

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