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Professional

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Professional

Published in: Business, Technology

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Transcript

  • 1. Personal Qualities and Professional Characteristics for the ICT Industry
  • 2. Change results in skill needs in ICT As companies develop, they need high quality professionals to support change Unique characteristics are required of these professionals to drive change forwards
  • 3. SKILLS NEEDED Technical Skills Understanding Business Need Consultancy Ability Management skills Problem Solving & Analytical Skills Personal characteristics & interpersonal skills
  • 4. Communication Skills Non technical operators Technical knowledge Listening skills Understanding the problem Liaison Oral skills Written skills Have a clear overview
  • 5. Management Skills Project Leaders Systems Analysts Network Administrators Database administrators Schedules Resources People MOTIVATION
  • 6. Design Skills Creative thinking Critical thinking Technical knowledge Design new systems
  • 7. Problem solving abilities Product support After-sales service programming