Ojt Trainingslides[1]

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Ojt Trainingslides[1]

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Ojt Trainingslides[1]

  1. 1. On The Job Training Presentation by Mark Hoxmeier
  2. 2. What will be covered <ul><li>On-the-job-training defined </li></ul><ul><li>How on-the-job-training can be used in your organization </li></ul><ul><li>On-the-job-training explained </li></ul><ul><li>How it works </li></ul><ul><li>A real world example </li></ul><ul><li>An exercise </li></ul><ul><li>Summary </li></ul>
  3. 3. What is on-the-job-training? <ul><li>On-the-job-training (OJT) is simply the training that an employee receives at work during the normal work day (Foster,p. 458) </li></ul>
  4. 4. How can OJT be used in your organization? <ul><li>To teach a single skill or task </li></ul><ul><li>Multiple programs </li></ul><ul><li>Used to help teach tasks within a work process </li></ul><ul><li>Used in conjunction with other types of training procedures </li></ul><ul><li>(Foster, p. 411) </li></ul>
  5. 5. On-the-job-training explained <ul><li>OJT is very important to today’s businesses because of: </li></ul><ul><ul><li>Greater emphasis on the value of formal education and training programs </li></ul></ul><ul><ul><li>Advanced learning must be grounded in real-world curricula </li></ul></ul><ul><ul><li>Investment in human capitol is perceived by many to add shareholder value </li></ul></ul><ul><ul><li>(Vital Speeches of the Day, p.418) </li></ul></ul>
  6. 6. OJT explained (cont.) <ul><li>Information is not training </li></ul><ul><li>Employers must have insight as to how individuals learn </li></ul><ul><li>Employees learn through: </li></ul><ul><ul><li>Practice </li></ul></ul><ul><ul><li>Feedback </li></ul></ul><ul><ul><li>Guidance </li></ul></ul><ul><ul><li>(Franchising World, p. 25) </li></ul></ul>
  7. 7. OJT explained (cont.) <ul><li>Different kinds of instructional goals require different instructional strategies </li></ul><ul><li>The trainer needs to focus on output rather than the training program itself </li></ul><ul><li>Effective training design </li></ul><ul><ul><li>Necessary knowledge and skills </li></ul></ul><ul><ul><li>Setting in which job is performed </li></ul></ul>
  8. 8. OJT explained (cont.) <ul><li>Training must be done in a manner to assure that the participant completes the training with: </li></ul><ul><ul><ul><li>A high sense of value for what they have learned </li></ul></ul></ul><ul><ul><ul><li>High competence in their ability to perform the task for which they were trained </li></ul></ul></ul><ul><ul><ul><li>High levels of confidence in their ability to perform the trained skill </li></ul></ul></ul><ul><ul><ul><li>(Franchising World, p.26) </li></ul></ul></ul>
  9. 9. OJT and the Internet <ul><li>Using the Internet as an OJT tool </li></ul><ul><ul><li>Mobile </li></ul></ul><ul><ul><li>Helpful in time-pressed situations </li></ul></ul><ul><ul><li>Good for self-motivated employees </li></ul></ul><ul><ul><li>Eager to master skills on own-terms </li></ul></ul><ul><ul><li>Supplement for traditional instructor-led training </li></ul></ul><ul><ul><li>(Upside, p.165) </li></ul></ul>
  10. 10. How OJT works <ul><li>Structured OJT </li></ul><ul><ul><li>Prepare the trainee </li></ul></ul><ul><ul><li>Present the training </li></ul></ul><ul><ul><li>Require a response </li></ul></ul><ul><ul><li>Provide feedback </li></ul></ul><ul><ul><li>Evaluate performance </li></ul></ul><ul><ul><li>(Quality, p.84) </li></ul></ul>
  11. 11. Prepare the trainee <ul><li>Explain the purpose </li></ul><ul><li>Determine prerequisites </li></ul><ul><li>In applicable cases, explain general safety and quality issues </li></ul><ul><li>Explain how training will be done </li></ul><ul><li>Try to set trainee at ease and solicit questions </li></ul>
  12. 12. Present the training <ul><li>Position the trainee </li></ul><ul><li>Provide overview of process and steps involved </li></ul><ul><li>Include safety and quality issues again </li></ul><ul><li>Describe and demonstrate </li></ul><ul><li>Summarize </li></ul>
  13. 13. Require a response and provide feedback <ul><li>Simultaneous actions in the structure of OJT </li></ul><ul><li>Establish a level of understanding with the trainee so you can get honest and open response </li></ul>
  14. 14. Evaluate performance <ul><li>Value the trainees opinions </li></ul><ul><li>Quantifiable output </li></ul><ul><li>“Structured OJT is one of the preventive expenses that will help reduce, if not eliminate, the cost of failure” (Quality, p.84) </li></ul>
  15. 15. A real world example in the aerospace industry (Training, p.76) <ul><li>What was the issue? </li></ul><ul><li>What caused the problem? </li></ul><ul><li>How OJT helped the problem </li></ul>
  16. 16. What was the issue? <ul><li>Certified aerospace inspectors continually failed to detect serious flaws in metal components </li></ul>
  17. 17. What caused the problem? <ul><li>The inspectors were not properly operating the test equipment </li></ul><ul><li>The method for teaching the inspector was by watching another inspector who had more experience with the machine </li></ul>
  18. 18. How OJT helped <ul><li>Developed simple procedures for the task </li></ul><ul><li>Identified and document best practices </li></ul><ul><li>Training professional used the documentation to train </li></ul><ul><li>Fostered an environment of communication and learning </li></ul>
  19. 19. A Simple Exercise <ul><li>You will need two other individuals to help emphasize the importance of OJT </li></ul><ul><li>With the first individual, separately show him/her how to fold a particular style of paper airplane. SHOW ONLY. </li></ul>
  20. 20. Exercise (cont.) <ul><li>With the second individual: </li></ul><ul><ul><li>Show as well as allow individual to follow along w/ his/her own paper </li></ul></ul><ul><ul><li>Use a documented step by step procedure </li></ul></ul><ul><ul><li>Encourage questions and communication </li></ul></ul><ul><li>Then let both try to reproduce </li></ul><ul><li>Unless, the first individual already knows that style of airplane he/she will probably have more difficulty reproducing it </li></ul>
  21. 21. Summary <ul><li>OJT is important because it grounded in real-life practice </li></ul><ul><li>Employees learn through practice, feedback, and guidance </li></ul><ul><li>Structured OJT includes preparing the trainee, presenting the training, requiring a response, providing feedback, evaluating performance. </li></ul>
  22. 22. Bibliography <ul><li>Foster, S. Thomas. Managing Quality: An Integrative Approach . New Jersey: Prentice Hall, 2001. </li></ul><ul><li>Franklin, Harriet. “Five Steps to Effective Training.” Franchising World Sep./Oct. 1999: 24-26. </li></ul><ul><li>Greenspan, Alan. “Investments in Human Capitol.” Vital Speeches of the Day 1 May 2000: 418-420. </li></ul><ul><li>Suzik, Holly Ann. “On-The-Job Training: Do It Right!” Quality Nov. 1999: 84. </li></ul><ul><li>Terry, Lisa. “On The Job Training.” Upside May 2000: 165-174. </li></ul><ul><li>Walter, Diane. “A View From the Floor.” Training Jul. 2001: 76. </li></ul>

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