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Lean Office Sample



Lean Office Sample

Lean Office Sample



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Lean Office Sample Lean Office Sample Presentation Transcript

  • Superfactory ® Lean Enterprise Series Lean Office
  • Outline
    • What is Lean?
    • 5S & Visual Controls
    • Kaizen
    • Value Streams
    • Pull Manufacturing
    • Mistake Proofing
    • Quick Changeover
    • Six Sigma
    • Lean Accounting
    • Theory of Constraints
    • Human Factors
  • Eight Service Industry Wastes
    • Errors in documents
    • Transport of documents
    • Doing unnecessary work not requested
    • Waiting for the next process step
    • Process of getting approvals
    • Unnecessary motions
    • Backlog in work queues
    • Underutilized employees
  • Office Process Waste
    • Examples:
      • Too many signature levels
      • Unclear job descriptions
      • Obsolete databases/files/folders
      • Purchase Orders not matching quotation
      • Errors – typo’s, misspelling, wrong data
      • Waiting – for information, at meetings, etc.
      • Poor office layout
      • Unnecessary E-mails
  • Lean vs. Traditional
    • Major reduction in sales-order cycle time by 59 percent (from 23 hours to 9 hours)
    • Engineering change-order cycle time by 91 percent (from two hours to two)
    • Response time to customer’s quote requests by 83 percent (from 66 hours to 11 hours)
    • Errors by company employees were reduced by 69 percent
            • (Tonya, 2004)
  • Why 5S?
    • To eliminate the wastes that result from “uncontrolled” processes.
    • To gain control on equipment, material & inventory placement and position.
    • Apply Control Techniques to Eliminate Erosion of Improvements.
    • Standardize Improvements for Maintenance of Critical Process Parameters.
  • Waste Identification
    • What waste can be identified in the following photos?
  • Visual Workplace Implementation
    • Develop a map identifying the “access ways”(aisles, entrances, walkways etc.) and the “action” areas.
    • Perform any necessary realignment of walkways, aisles, entrances.
    • Assign an address to each of the major action areas.
    • Mark off the walkways, aisles & entrances from the action areas
    • Apply flow-direction arrows to aisles & walkways
    • Perform any necessary realignment of action areas.
    • Mark-off the inventory locations
    • Mark-off equipment/machine locations
    • Mark-off storage locations (cabinets, shelves, tables)
    • Color-code the floors and respective action areas