E Commerce Sample
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E Commerce Sample



E Commerce Sample

E Commerce Sample



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E Commerce Sample E Commerce Sample Presentation Transcript

  • E-Commerce Superfactory Excellence Program™ www.superfactory.com
  • Types of E-Commerce Transactions C2C Ebay C2B Priceline, Travelocity Consumer B2C Amazon, Dell, Net Grocer.com B2B GM/Ford/Daimler’s Covisint exchange Business Consumer Business
  • E-Commerce Processes Access Control and Security Access Control Authentication Security Measures Content Management Dynamic Content Generation Data Repository Catalog Management Pricing Calculation Product Configuration Catalog Generation Profiling and Personalizing Profile Management Personalization Behavior Tracking Search Management Content-Based Search Parametric-Based Search Role- and Rule-Based Search Payment Shopping Cart Payment Method Support Payment Verification Workflow Management Buying Process Automation Document Management Rule- and Role-Based Content Routing Event Notification Event-Driven Transaction Messaging Message to e-mail Message Boards Newsgroups Collaboration and Trading Mediation Negotiation Bidding/Auctioning Collaborative Buying Online Community
  • Internet Trading Exchanges
    • Health care products: set up by Johnson & Johnson, G.E. Medical Systems, Baxter International, Abbott Laboratories, and Medtronic Inc.; called the Global Health Care Exchange (ghx.com)
    • Defense and aerospace products: created by Boeing, Raytheon, Lockheed-Martin, and Britain’s BAE Systems; called the Aerospace and Defense Industry Trading Exchange (exostar.com)
    • Food, beverage, consumer products: set up by 49 leading food and beverage firms; called Transora (transora.com)
    • Retail goods: setup by Sears and France’s Carrefour; called Global Net Xchange, for retailers (gnx)
  • Benefits of E-commerce
    • Improved, lower cost information
    • Lower entry costs
    • Available 24/7, virtually anywhere in the world
    • Availability expands markets for both buyers and sellers
    • Decreases the cost of paper-based information
    • Reduces the cost of communication
    • Provides richer communication than traditional means
    • Fast delivery of digitized products
    • Increased flexibility of location
  • Limitations of E-commerce
    • Lack of system security, reliability and standards
    • Lack of privacy
    • Insufficient bandwidth
    • Integrating e-commerce software with existing software is still a challenge
    • Lack of trust in unknowns on the other end of the transaction, integrity of the transaction itself, and electronic money that is only bits and bytes