Consumer Product Safety Commission3

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Consumer Product Safety Commission3

Consumer Product Safety Commission3

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  • Picture from http://www.cpsc.gov This presentation is on the quality improvement concept of the Consumer Product Safety Commission (CPSC).

Transcript

  • 1. Consumer Product Safety Commission OISM 470W Marissa Korchynsky
  • 2. Today’s Topics
    • What is the CPSC?
    • Let’s Brainstorm!
    • Behind the scenes …
    • Strategy of a product Recall
    • Reporting a problem
    • The 10 Product Safety Principles
    • Did You Know … ?
    • Contact the CPSC
    • Test your Knowledge
    • In Summary, Remember..
    • Bibliography
  • 3. What is the CPSC?
    • Definition: The Consumer Product Safety Commission (CPSC) is an independent federal regulatory agency which was created to protect the public against unreasonable risks of injuries and deaths associated with consumer products.
    • The CPSC strives to save lives and keep families safe.
    • Control over about 15,000 consumer products.
    • Uses many different ways to portray its messages about product hazards to the public.
    • Examples: Media coverage, publications, telephone hotline,
    • website, fax-on-demand service, etc.
  • 4. **Brainstorming Exercise** How can the CPSC benefit YOUR organization?
    • The CPSC can be applied to almost anything in our lives.
    • “ Open your eyes to work hazards”
    • Where in your place of work can you find safety product hazards?
    • --at home
    • --in an office
    • -- in a laboratory
  • 5. Behind the Scenes of the CPSC
    • How do they operate?
    • Reporting a Problem
    • The Strategy of a Product Recall
    • -Why it is recalled?
    • -Term effects
    • -Recent Recalls
    • The 10 Product Safety Principles
  • 6. The Fundamentals of the CPSC
    • A. Development of Standards
    • B. Hazard Identification and Reduction
    • C. Enforcement and Compliance
    • D. Field Investigations
    • E. Public Information Programs
  • 7. B. Hazard Identification and Reduction
    • The Commission studies and investigates injuries, deaths, diseases and economic losses associated with consumer products.
    • CPSC works with several groups in this effort.
    • Examples:
    • --NEISS: National Electronic Injury Surveillance System
    • --CDC: Centers for Disease Control
    • --Other additional studies
  • 8. C. Enforcement and Compliance
    • What does Enforcement mean in this case?
    • The CPSC educates and informs regulated industries.
    • Perform criminal and civil investigations, as well as importations surveillance.
    • Fast Track Product Recall Program – started in 1995 to speed up the recall of hazardous products.
    • In year 2000, about 120 firms participated in the Program.
    • Some examples of recalls:
    • --Over 12 million molded resin patio chairs were recalled before they could collapse.
    • --More than 25 million Pokemon containers recalled because parts contained are hazardous to children.
  • 9. D. Field Investigations
    • The CPSC carries out investigative, liaison and consumer with events to support all aspects of agency programs.
    • Publicize through local news media all product recalls
    • Partnerships: the CPSC works with state and local governments as well as other organizations to gain support
    • Recall Round-Up: enacted in this aspect of the CPSC as well
  • 10. E. Public Information Programs
    • Purpose: to inform consumers about safe use of products and product recalls
    • Large focus on COMMUNICATION
    • How ?
    • --Media, such as print, press conferences, and live action news coverage
    • --Publications: Consumer Product Safety Review
  • 11. The Strategy of a Product Recall
    • Why a product is recalled
    • Recall through administrative litigation
    • Fast Track Product Recall
    • New development of “recall roundup”
  • 12. Methods of product recall (cont.)
    • Check CPSC’s website frequently
    • In the “Recalls” section new recalls are posted as soon as they are issued
    • Join CPSC’s email list (on the website as well) to receive their recall notices the same day they are received
  • 13. Reporting an unsafe product
    • I want to report an unsafe product. What do I do?
    • Email: [email_address]
    • Phone: 1-800-638-2772 x650
    • Fax: 800-809-0924
    • Letter: U.S. Consumer Product Safety Commision, Injury Report, Washington, DC 20207
  • 14. The 10 Product Safety Principles
    • Build safety into product design.
    • Do product safety testing for all foreseeable hazards.
    • Keep informed about and implement latest developments in product safety.
    • Educate consumers about product safety.
    • Track and address your products’ safety performance.
    • Fully investigate product safety incidents.
    • Report product safety defects promptly.
    • If a defect occurs, promptly offer a comprehensive recall plan.
    • Work with CPSC to make sure your recall is effective.
    • Learn from mistakes -- yours and others'.
  • 15. Did You Know …. ?
    • The CPSC works every day of their lives to battle products that do not meet good quality standards and specifications.
    • Hundreds of products are recalled each year to protect consumers lives.
    • We will now take a look at some real life problems that you may have not known existed.
  • 16. Do you know where your child or 5 year old sister is right now?
    • The largest problem in consumer products goes back to the home and children.
    • Special Study: Children’s Playground Equipment
    • -In 1999, an estimated 205,850 playground equipment-related
    • injuries were treated in U.S. hospital ER’s.
    • -3/4ths of all injuries were from ropes, cords, etc.
    • ***What can you do to make your child/relatives
    • safe?
    • CPSC’s Recommendations
    • --Protective Surfacing
    • --Improved construction and materials
    • --Changes in equipment types
    • --Increased recognition of hazards
  • 17. Some more examples….
    • In 2000, increase of amount of scooter injuries due to part malfunctions.
    • Future development of pool alarms
    • “ Safety Standard for Cigarette Lighters”
  • 18. Contact the CPSC!
    • 1-800-638-CPSC
    • CPSC Hotline
    • Washington, D.C. 20207
    • [email_address]
    • http://www.cpsc.gov
  • 19. Test your CPSC Knowledge
    • Which of the following products is not
    • Covered under the CPSC’s guidelines?
    • Coffee makers
    • Automobiles
    • Lawn mowers
    • fireworks
  • 20.  Test It Again! 
    • True or False: When someone reports an
    • Unsafe product, the Consumer Product
    • Safety Commission immediately withdraws
    • The product from the market.
  • 21. In Summary, Remember…
    • If a product malfunctions, stop use IMMEDIATELY.
    • Call the CPSC to report a problem.
    • Check the CPSC website or sign up for their email mailing list to be informed of new updates.
    • Practice safety everywhere … whether it be the home, the office, or any other public place.
  • 22. Bibliography
    • http://www.cpsc.gov
    • http://www.cpsc.gov/about/faq.html#rep
    • http://www.cpsc.gov/businfo/psc.html#10prin
    • http://www.cpsc.gov/cpscpub/pubs/reports/2000rpt.pdf
    • http://www.cpsc.gov/kids/kidsafety/