Consumer Product Safety Commission3


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  • Picture from This presentation is on the quality improvement concept of the Consumer Product Safety Commission (CPSC).
  • Consumer Product Safety Commission3

    1. 1. Consumer Product Safety Commission OISM 470W Marissa Korchynsky
    2. 2. Today’s Topics <ul><li>What is the CPSC? </li></ul><ul><li>Let’s Brainstorm! </li></ul><ul><li>Behind the scenes … </li></ul><ul><li>Strategy of a product Recall </li></ul><ul><li>Reporting a problem </li></ul><ul><li>The 10 Product Safety Principles </li></ul><ul><li>Did You Know … ? </li></ul><ul><li>Contact the CPSC </li></ul><ul><li>Test your Knowledge </li></ul><ul><li>In Summary, Remember.. </li></ul><ul><li>Bibliography </li></ul>
    3. 3. What is the CPSC? <ul><li>Definition: The Consumer Product Safety Commission (CPSC) is an independent federal regulatory agency which was created to protect the public against unreasonable risks of injuries and deaths associated with consumer products. </li></ul><ul><li>The CPSC strives to save lives and keep families safe. </li></ul><ul><li>Control over about 15,000 consumer products. </li></ul><ul><li>Uses many different ways to portray its messages about product hazards to the public. </li></ul><ul><li>Examples: Media coverage, publications, telephone hotline, </li></ul><ul><li> website, fax-on-demand service, etc. </li></ul>
    4. 4. **Brainstorming Exercise** How can the CPSC benefit YOUR organization? <ul><li>The CPSC can be applied to almost anything in our lives. </li></ul><ul><li>“ Open your eyes to work hazards” </li></ul><ul><li>Where in your place of work can you find safety product hazards? </li></ul><ul><li>--at home </li></ul><ul><li>--in an office </li></ul><ul><li>-- in a laboratory </li></ul>
    5. 5. Behind the Scenes of the CPSC <ul><li>How do they operate? </li></ul><ul><li>Reporting a Problem </li></ul><ul><li>The Strategy of a Product Recall </li></ul><ul><li>-Why it is recalled? </li></ul><ul><li>-Term effects </li></ul><ul><li>-Recent Recalls </li></ul><ul><li>The 10 Product Safety Principles </li></ul>
    6. 6. The Fundamentals of the CPSC <ul><li>A. Development of Standards </li></ul><ul><li>B. Hazard Identification and Reduction </li></ul><ul><li>C. Enforcement and Compliance </li></ul><ul><li>D. Field Investigations </li></ul><ul><li>E. Public Information Programs </li></ul>
    7. 7. B. Hazard Identification and Reduction <ul><li>The Commission studies and investigates injuries, deaths, diseases and economic losses associated with consumer products. </li></ul><ul><li>CPSC works with several groups in this effort. </li></ul><ul><li>Examples: </li></ul><ul><li>--NEISS: National Electronic Injury Surveillance System </li></ul><ul><li>--CDC: Centers for Disease Control </li></ul><ul><li>--Other additional studies </li></ul>
    8. 8. C. Enforcement and Compliance <ul><li>What does Enforcement mean in this case? </li></ul><ul><li>The CPSC educates and informs regulated industries. </li></ul><ul><li>Perform criminal and civil investigations, as well as importations surveillance. </li></ul><ul><li>Fast Track Product Recall Program – started in 1995 to speed up the recall of hazardous products. </li></ul><ul><li>In year 2000, about 120 firms participated in the Program. </li></ul><ul><li>Some examples of recalls: </li></ul><ul><li>--Over 12 million molded resin patio chairs were recalled before they could collapse. </li></ul><ul><li>--More than 25 million Pokemon containers recalled because parts contained are hazardous to children. </li></ul>
    9. 9. D. Field Investigations <ul><li>The CPSC carries out investigative, liaison and consumer with events to support all aspects of agency programs. </li></ul><ul><li>Publicize through local news media all product recalls </li></ul><ul><li>Partnerships: the CPSC works with state and local governments as well as other organizations to gain support </li></ul><ul><li>Recall Round-Up: enacted in this aspect of the CPSC as well </li></ul>
    10. 10. E. Public Information Programs <ul><li>Purpose: to inform consumers about safe use of products and product recalls </li></ul><ul><li>Large focus on COMMUNICATION </li></ul><ul><li>How ? </li></ul><ul><li>--Media, such as print, press conferences, and live action news coverage </li></ul><ul><li>--Publications: Consumer Product Safety Review </li></ul>
    11. 11. The Strategy of a Product Recall <ul><li>Why a product is recalled </li></ul><ul><li>Recall through administrative litigation </li></ul><ul><li>Fast Track Product Recall </li></ul><ul><li>New development of “recall roundup” </li></ul>
    12. 12. Methods of product recall (cont.) <ul><li>Check CPSC’s website frequently </li></ul><ul><li>In the “Recalls” section new recalls are posted as soon as they are issued </li></ul><ul><li>Join CPSC’s email list (on the website as well) to receive their recall notices the same day they are received </li></ul>
    13. 13. Reporting an unsafe product <ul><li>I want to report an unsafe product. What do I do? </li></ul><ul><li>Email: [email_address] </li></ul><ul><li>Phone: 1-800-638-2772 x650 </li></ul><ul><li>Fax: 800-809-0924 </li></ul><ul><li>Letter: U.S. Consumer Product Safety Commision, Injury Report, Washington, DC 20207 </li></ul>
    14. 14. The 10 Product Safety Principles <ul><li>Build safety into product design. </li></ul><ul><li>Do product safety testing for all foreseeable hazards. </li></ul><ul><li>Keep informed about and implement latest developments in product safety. </li></ul><ul><li>Educate consumers about product safety. </li></ul><ul><li>Track and address your products’ safety performance. </li></ul><ul><li>Fully investigate product safety incidents. </li></ul><ul><li>Report product safety defects promptly. </li></ul><ul><li>If a defect occurs, promptly offer a comprehensive recall plan. </li></ul><ul><li>Work with CPSC to make sure your recall is effective. </li></ul><ul><li>Learn from mistakes -- yours and others'. </li></ul>
    15. 15. Did You Know …. ? <ul><li>The CPSC works every day of their lives to battle products that do not meet good quality standards and specifications. </li></ul><ul><li>Hundreds of products are recalled each year to protect consumers lives. </li></ul><ul><li>We will now take a look at some real life problems that you may have not known existed. </li></ul>
    16. 16. Do you know where your child or 5 year old sister is right now? <ul><li>The largest problem in consumer products goes back to the home and children. </li></ul><ul><li>Special Study: Children’s Playground Equipment </li></ul><ul><li>-In 1999, an estimated 205,850 playground equipment-related </li></ul><ul><li>injuries were treated in U.S. hospital ER’s. </li></ul><ul><li>-3/4ths of all injuries were from ropes, cords, etc. </li></ul><ul><li>***What can you do to make your child/relatives </li></ul><ul><li>safe? </li></ul><ul><li>CPSC’s Recommendations </li></ul><ul><li>--Protective Surfacing </li></ul><ul><li>--Improved construction and materials </li></ul><ul><li>--Changes in equipment types </li></ul><ul><li>--Increased recognition of hazards </li></ul>
    17. 17. Some more examples…. <ul><li>In 2000, increase of amount of scooter injuries due to part malfunctions. </li></ul><ul><li>Future development of pool alarms </li></ul><ul><li>“ Safety Standard for Cigarette Lighters” </li></ul>
    18. 18. Contact the CPSC! <ul><li>1-800-638-CPSC </li></ul><ul><li>CPSC Hotline </li></ul><ul><li>Washington, D.C. 20207 </li></ul><ul><li>[email_address] </li></ul><ul><li> </li></ul>
    19. 19. Test your CPSC Knowledge <ul><li>Which of the following products is not </li></ul><ul><li>Covered under the CPSC’s guidelines? </li></ul><ul><li>Coffee makers </li></ul><ul><li>Automobiles </li></ul><ul><li>Lawn mowers </li></ul><ul><li>fireworks </li></ul>
    20. 20.  Test It Again!  <ul><li>True or False: When someone reports an </li></ul><ul><li>Unsafe product, the Consumer Product </li></ul><ul><li>Safety Commission immediately withdraws </li></ul><ul><li>The product from the market. </li></ul>
    21. 21. In Summary, Remember… <ul><li>If a product malfunctions, stop use IMMEDIATELY. </li></ul><ul><li>Call the CPSC to report a problem. </li></ul><ul><li>Check the CPSC website or sign up for their email mailing list to be informed of new updates. </li></ul><ul><li>Practice safety everywhere … whether it be the home, the office, or any other public place. </li></ul>
    22. 22. Bibliography <ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul>