TECHNOLOGY WITHOUT BORDERS
Nearshore Technology
Services with
World-Class Capabilities
Andy Hilliard
Director, Business Development
PSL
http://www.psl.com.co/.com
Mexico, Colombia, Dallas, Charlotte
andy@oneworld-technology.com
December 2008 704.649.1087
Skype: ahilliard2

TECHNOLOGY WITHOUT BORDERS Overview: History
Over 300 employees worldwide.
U.S. commercial office in Dallas, Texas and Charlotte,
North Carolina.
Low-cost operation centers located across Latin America
and Spain.
Mexico City, Mexico
Medellín and Bogotá, Colombia
Murcia, Spain
Over 1000 projects delivered to date internationally.
Work with companies in a variety of verticals.
Manufacturing Financial services
Logistics and Transportation Government
Direct and catalog sales Education
Consumer Product Goods Telecommunications
December 2008 Company Profile 2

TECHNOLOGY WITHOUT BORDERS Overview: Qualifications
At the time of assessment (2003), eighth company in the
world to achieve CMMI Level 5 status. Re - assessed at
level 5 in the latest version, 1.2, in December 2007.
First and only Latin American firm to achieve SW-CMM
Level 5 in 2002.
First IT company in the region to obtain ISO 9001:1994 and
ISO 9001:2000 certification; ISO 27001 certification
expected Q2 of 2009 (information security).
92% of staff are software engineers.
Under 5% staff attrition rate.
Early adopter of Six Sigma and eSCM practices.
Considered a high maturity company for more than six
years.
December 2008 Company Profile 3

TECHNOLOGY WITHOUT BORDERS Overview: Recognition
Recipient of 2006 IEEE/SEI Software Process Achievement Award 1
“The Award Committee’s unanimous feeling is that PSL is –
without question and in the extreme – the best of the dozen-
plus organizations it has considered over the past decade.
Further, the Committee feels that PSL establishes a “world-
class, best-of-breed benchmark” that other organizations
should know about and strive to achieve.”
-SPA Award Committee
¹ The only other companies to have been granted this elite recognition include: NASA (Goddard Space Flight Center); Raytheon; Hughes Aircraft;
Advanced Information Services; Test Software and Industrialist Automation Branches, Oklahoma City Air Logistics Center; Wipro Technologies and a
specialized engineering branch of IBM
December 2008 Company Profile 4

TECHNOLOGY WITHOUT BORDERS Overview: Recognition
Mentioned in articles and books about software process
improvement
“It appears that PSL has succeeded in defining and implementing a
near optimal process in light of the environment in which it operates
If PSL had been located in North America, one can surmise its success
would have been the topic of countless management journals…”
“Its culture promotes learning, sharing of information, social
responsibility and continuous improvement at all levels (personal,
professional, technical).”
Reducing Risk with Software Process Improvement
Poulin, Louis. Auerbach Publications, NY, 2005
December 2008 Company Profile 5

TECHNOLOGY WITHOUT BORDERS
Overview: Recognition
Related to the most renowned experts in the field
“I gave the keynote address at this ceremony, at which the President
officiated. I specifically cited your company and your incredible results
as evidence of the passion for quality in Colombia. The President seemed
quite moved by this. I also had the chance to speak at length with High
Presidential Advisor this morning and again cited your company's
incredible quality journey.
I'd like to thank you again for granting me permission to talk about your
company's phenomenal success in the quality management domain. I
sincerely hope we have the chance to meet soon and discuss this subject
that seems to be so close to each of our hearts”.
Gary Cort
World Chairman of ISO TC176
VP of Software Quality at Research in Motion (RIM)
December 2008 Company Profile 6

TECHNOLOGY WITHOUT BORDERS
Overview: Recognition
Due to PSL’s contribution of new ideas on managing and developing software
(both technical and human), as well as about how to provide IT Services, we
have been invited to share our experience, as Keynote speakers, to very
important Software Engineering and Software Process conferences. Among
them:
Software Engineering Process Group, SEPG 2007, the
most important North America’s conference about
Software Process improvement
STI Germany 2006.
LA – SEPG 2004, 2007, 2008.
December 2008 Company Profile 7

TECHNOLOGY WITHOUT BORDERS
Overview: Business Scope
Services: Application Development Services. Analysis,
design, development, testing, implementation
and support of custom-made software
applications.
Application Management. Maintenance of third
party applications, application enhancement,
migration of legacy platforms, others.
IT Process Outsourcing. Software factory
services. PSL only deploys teams trained to
work under best practices.
Software Engineering Best-Practice Consulting.
CMMI, eSCM, Six Sigma.
December 2008 Company Profile 8

TECHNOLOGY WITHOUT BORDERS Overview: Business Scope
Products:
ERP systems.
Web & Wireless banking solutions.
Web & Wireless payment solutions.
Business intelligence tools.
Logistic and transportation.
Mobile applications.
Development tools. PSL’s application development
framework to decrease software development cycle (our
goal is to reduce development effort by 80%).
December 2008 Company Profile 9

Partners and
Certifications
TECHNOLOGY WITHOUT BORDERS
December 2008 Short company profile 10

TECHNOLOGY WITHOUT BORDERS Overview: Some clients
A sampling of our international clients…
December 2008 Company Profile 11

TECHNOLOGY WITHOUT BORDERS Overview: Some clients
A sampling of our international clients…
December 2008 Company Profile 12

TECHNOLOGY WITHOUT BORDERS
Delivering Value
IT Services
December 2008 Company Profile 13

TECHNOLOGY WITHOUT BORDERS Highly qualified labor force
SEI CMM5, CMMi5, PMI, Six Sigma, eSCM, ISO
Best practices
9001:2000, ISO 27000
Operating systems Linux, Unix, Windows, Solaris, IBM’s I Series
Java, C#, C++, Oracle Developer, PB, VB, XML,
Application
Java Server Faces (Reachfaces and facelets),
development
AJAX
Data bases Oracle, MS SQL Server, DB2, Sybase
Architecture J2EE, Dot net, Web Services, SOAP
Web sphere, SUN ONE, OAS, Microsoft, Apache
Application Servers
and Tomcat, EA Server, BEA WEB LOGIC.
Approach – BPM, SOA, OOA.
Methodologies RUP, XP, SCRUM and own practices.
December 2008 Company Profile 14

TECHNOLOGY WITHOUT BORDERS
Value translation when…
Comparing to internal non - mature IT
organizations:
Our productivity (as measured in LOC/hour) is 400%
greater than most internal IT organizations (based on
SW-CMM Level 2*).
 With a field error rate of ≤0.3 defects/KLOC, we
reduce application break-fix operational costs by up
to 60%.
 Our rate structure, coupled with our productivity
capabilities, means a 50%+ reduction in development
costs. This frees up additional capital for other
projects.
* McKinsey & Company Study
December 2008 Company Profile 15

TECHNOLOGY WITHOUT BORDERS
Value translation when…
Comparing to off-shore providers:
Our resource attrition rate is <5%. Some offshore providers
are experiencing >20% attrition rates.
We operate in the range of the best in the world in terms of
quality, productivity an predictability, at a fraction of the cost.
Our rate structures are equivalent or lower than off-shore
providers.
With our field error rate of ≤0.3 defects/KLOC, we are an
industry leader.
Near-shore benefits (proximity, culture, language, etc.) over
that of our off-shore counterparts.
December 2008 Company Profile 16

TECHNOLOGY WITHOUT BORDERS
Why outsource to PSL?
IT Services
December 2008 Company Profile 17

TECHNOLOGY WITHOUT BORDERS Reasons to outsource
Current Economic Environment
 U.S. IT budgets for 2009 are being cut.
 Volume of projects competing for limited capital resources is
continuing to increase.
• Mandates to increase bottom-line profitability
Reduce operating costs.
Increase top-line revenue generation.
• High investment hurdle to internally achieve higher
levels of maturity/quality
 Most organizations understand the inherent benefits
associated with higher software development maturity (and
therefore quality, functionality and performance).
 To move from a CMM Level 2 organization to a CMM Level 4 or
5 requires significant time (years) and budget (potentially
millions of dollars) resources.
December 2008 Company Profile 18

TECHNOLOGY WITHOUT BORDERS Reasons to outsource
Value and quality.
 High level of software development maturity results in higher
levels of productivity and lower defect rates. We are very
predictable.
 Our rate structure is comparable (if not better) than our off-
shore counterparts.
• Proximity to U.S. clients.
Analogous time zones (we’re open when they are open).
Colombia shares New York City’s Eastern Time Zone.
México shares US Central Time.
Regular working hour interaction, opposed to overnight
coding approach of India or Asian low-cost countries.
Easier traveling (if required). Direct flights from Medellín and
Bogotá put an executive in Miami in 3 hours, in New York in
less than 5 and in L.A in 5.5.
Direct flights from Mexico city to almost every important city
in the US.
December 2008 Company Profile 19

TECHNOLOGY WITHOUT BORDERS Reasons to outsource
 Colombia stands as the northernmost country in South
America. This puts us a short ride away from the US, Brazil
and Argentina, not to mention Central America and México.
High level of cultural compatibility with the U.S.
Geographic diversification of risk
• Capable human talent.
 Colombia (44+ million people) and México (100+ million
people) are sizable countries. This provides ample resources
for the hiring, training and deployment of technical talent.
• Ability to support local, country and regional
requirements.
 Especially important to multinational enterprises.
• Alternative to China for those clients with IP protection
concerns.
December 2008 Company Profile 20

Andy Hilliard
CEO, Oneworld Technology, Inc.
Director Business Development, PSL
andy@oneworld-technology.com
704.649.1087
skype: ahilliard2
Nearshore ............ Defined®