Leveraging Nearshore’s Best
Nearshore ............ Defined®

Oneworld
Oneworld Technology brings exclusively to US
companies a consortium of nearshore IT and
Business Process services and partners highly
regarded and widely known as being on the forefront
of delivering nearshore service value

Making Offshore Easier
• Costa Rica - Colombia - Mexico
• 400 Software Engineers, 150 Business and Knowledge Process
Professionals
• Deep and broad country-based talent pools
• Regionally distributed service and risk
• Proximity: 2-6 hrs from most large US Metro areas and Visa
ready for easy resource transition and knowledge transfer
• Time zone alignment (MST, CST, EST) for simple team
collaboration
• Globally competitive pricing
• Agile, CMMi5 Assessed Processes and Centers of Excellence
• Collaboration-based client and service management principals

Value Proposition
To offer a service model that has:
the quality, knowledge, skills, response time,
cultural affinity and flexibility associated with
domestic suppliers
the cost savings associated with offshore
development and business process centers

Proximity and time zone alignment is key
✓ 2-6 hrs from most US destinations
✓ MSA, CST and EST time zones
✓ Typically $300-600 Round trip
✓ US Business Offices in Charlotte,
Dallas and Sunnyvale

It comes down to the People
• ONLY Intermediate and Sr. Professionals
• Extensive client and US client experience
• Profiles heavily weighed towards problem solving,
extrovert and consultative skills
• 3-5% turnover and people selected for their desire to
work internationally

Technology Services
Nearshore ............ Defined®

IT Services
Application Development
Application Maintenance
Testing
Analysis and design
Software customization and implementation
Professional Services
Fixed Price and Time and Materials model

IT Certifications and Assessments

IT Skillsets
Best Practices SEI CMM 5, CMMI 5, PMI, Six Sigma, eSCM, ISO 9001:2000, ISO 27000
Linux (Debian, Ubunto, RedHat, Suse, etc.), Unix, Windows (2003, XP, Vista, 2008), Solaris, IBM’s I
Operating Systems Series
Java, C#, C++, Oracle Developer, PB, VB, XML, Java Server Faces (Reachfaces and facelets),
App Dev AJAX
Databases Oracle, MS SQL Server, DB2, Sybase, PostgreSQL
J2EE, .Net, Web Services, SOAP
Architecture
App Servers Web sphere, SUN ONE, OAS, Microsoft, Apache and Tomcat, EA Server, BEA WEB LOGIC.
Approaches/ BPM, SOA, OOA, RUP, XP, SCRUM and own practices.
Methodologies

Technology Drill-down
Java .Net
 JPA (Java Persistence API)  WCF, WWF, WPF
 ORM (Hibernate, JDO, ect)  AJAX
 JDBC  Enterprise Library
 AJAX  Web Services Enhancements
 EJB (1.1, 2.0, 3.0)  Entity Framework
 Struts, Struts II  Linq
 Spring  ADO.NET
 Seam  Silverlight
 Axis  ASP.NET MVC
 JavaFX  SharePoint 2007
 OpenLazlo  Dot Net Compact Framework
 Flex
 JSF
 JSP
 J2ME

The Oneworld Nearshore Approach
We deploy a proprietary “Agile CMM” approach that combines flexible,
collaborative and iterative development with productive and predictable
guidelines and results.
We become an integral extension of your Development and Testing group.
Distance is not a barrier when both parties want to effectively collaborate.
It is the people, the culture, the approach and the interest of our team and
yours what makes collaboration easier.
While leveraging proximity and time zones we deploy resources specifically
chosen and trained to best deliver our model
Intermediate skill level and above
US and consulting experienced
Highly advanced softskills: leadership, creativity, extrovert problem solvers
and team players

Colombia, Mexico

YouTube: http://
Costa Rica www.youtube.com/
watch?v=ZJbhZWo0ln4

IT Service Clients

Business Process Services
Nearshore ............ Defined®

BPO Services

Client Experience Examples
Technical Support in Spanish and French for Linksys
Channel Sales Management in Spanish and Portuguese
Market Research Surveys in English, Spanish and French
Processing of Pay Day Loans in English
Customer Care and Support - Staffed by Psychologists
Customer acquisition and retention that involves close contact with patients, doctors
and pharmacies
Outbound telemarketing of Credit Cards
Credit card recovery program
Sale of preapproved loans
Outbound telemarketing of DSL, mobile phones, landlines and Internet TV into Spain for
France Telecom, TMobile, Orange

Costa Rica

BPO Service Clients

Andy Hilliard
CEO, Oneworld Technology, Inc.
andy@oneworld-technology.com
704.649.1087
skype: ahilliard2
Nearshore ............ Defined®