"Page Manager" - How to Guide

Page Manager
How To Guide

Summary
A simple and quick application
A dashboardsummary
Effective moderationtools to approve, assign, or delete content
An intuitive publishingtool
Precise management of your fans
Detailedstatistics
Customizable settings

A dashboardsummary
Detailedstatistics

No time to lose!
In 10 minutes, your page manager isready: justconnectwithyour Facebook account and download the application. You don’tneed to wait in front of yourscreenduring the sync: youwillbenotified by email as soon as itisdone!

A dashboardsummary
Detailedstatistics

The dashboard
The dashboardis made up of 3 zones
A summary of the key figures of the page (qualification, commitments, feelings, etc.)
An area dedicated to moderation
A summary of the applications on the page, and the top fans (the most active on your page)
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A dashboardsummary
Detailedstatistics

Is moderationcomplicated?
Moderationcanquicklybecome a nightmare if youdon’t have the right tools. With the page manager, moderationis a breeze!

Findyour publications
The « wall » tab contains all the posts of your page. You canfilterthemaccording to severalcriteria:
By type of posts (links, photos, videos, or comments)
By date (ever, one day, 7 days, or 30 days)
By type of moderation action (deleted, flagged, etc.)
With a searchengine
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To moderateis to organzie!
Witheachconnection, the administrator an directlyconsulttheir « to-do list » in the « moderation » zone: theywill know the number of posts and comments to verify.
Knowingtheseelementsis a good way to organizeyourwork!

Good moderationstartswithorganization
Atany time youcansee the poststhat have not been approved by selecting the correspondingfilter. The photos and videosposted by your fans canbeseendirectly on our page manager, youdon’tneed to go verifyit on your page!

Moderate a post
Thanks to the page manager, youcan:
Approve
Remove
Flag
Assign to anotheradministrator
Attribute a level of emotion
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Moderate a comment
In the page manager, you use the same options of management on the comments and on the posts. Sometimes, additional information ispresent: a post to which the comment refers.
In one click youcanaccess all history of the conversation, every post has itsown consultation form.

Moderation options
If yourfan’s post followsyour code of good conduct, all youneed to do isappoveit. It willthenbeconsideredvalid (shown in green).
If a post doesn’tfollowyour code of good conduct, youcandeleteit. Thenitwill no longer be visible on your page, but archived in the page manager.
If a post has attractedyour attention and youwant to be able to finditagaineasily, just « flag » it. It willbehightlighted to makeiteasily visible.

Moderation options
If you have several people managingthepage, yourcanassign a post to anotheradministrator, whowillbenotified by email.
By clicking the buttons « + », « =« , or « - », youcanattribute a level of emotion to a post (positive, negative, or neutral). By default, the emotionisneutral.
You’llbe able to measure a global sentiment level for the page, for each post or comment and for each fan.

A dashboardsummary
Detailedstatistics

Publish!
In the page manager, you have access to a toolthatallowsyou to animateyour page directly, withouthaving to connect to Facebook.
Animateyour page by sharing your photos, videos, or links. A post withonlytextwillreceivefewer clicks than a post thatcontains a link or media (photo or video).

Back to the Future!
With the schedulefeature, youcananticipate and program severalpostsat once (for the week/month): youcan plan the time and date of whenyouwantyouwantyour post to go online. So youcaninteractwithyour fans withouthaving to bebehindyour desk!

Let’sgetorganized!
Easilyfind all yourpostsprogrammed on the instrument panel and on the tab « wall », with the filterunder the samename.

A dashboardsummary
Detailedstatistics

Get to know your audience!
On the page manager, youcanidentifyyourmost active fans (1), but aslo the most positive…or the mostnegative (2)!
The « flag » option allowsyou to mark a fan to findthem more easily (3).
The option « banish » allowsyou to remove a fan fromyour page: youwillalwayskeeptheirhistorywith the page manager (4).
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Get to know a fan
You have a personal record for every fan that has interacted on your page at least once. With one glanceyoucansee:
All of their information (public information as well as information collected by one of our applications)
All theirposts and comments
All their « likes » (posts and comments)
A list of theirfriendswhoinstalled an application
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Export the data collected
Build up a qualified base by exporting the data fromyour fans collected by our page manager. If youhaven’tinstalledqualifing applications, youwillonlyget the basic information (first and last name, and sex).

Export the data collected
If you have set up an agorapulse application (video, sweepstakes, or other) with a qualification form, youcanretreive the information entered.
You canthenbenefitfrom a qualified AND opt-in fan base.

A dashboardsummary
Detailedstatistics

SpecificStatistics
The tab « statistics » givesyouaccess to key data thatwillfacilitateyourworkwithreporting:
-number of fans and theirevolution
-active users
-commitment
-views of yourposts

A dashboardsummary
Detailed statistics

Findyourrythm!
Eachadministratorcanadjusttwoseparateperamaters:
-The frequency of the synchronization of the page (instant, hourly, daily, weekly, monthly). This paramaterapplies to all directors
-Receiving email notifications for the administratorthatisconnected
*Only the Platinum and Diamondoffers
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Notification by email
You willreceive email notifications at the frequencyaccording to your settings. We display the post to which the comment refers: thiswillmakefollowing the conversation easier and thus the work of moderation!

Please do not hesitate to contact us for anyadditional information

A question, a suggestion ?
Feel free to give us your feedback via the link « feedback and support » at the bottom of the page

"Page Manager" - How to Guide

by AgoraPulse

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