Web & Portal Search
The need for quality website search is growing stronger every day as business
environments become increasingly complex. Accurate, fast searching can dramatically
increase the return on your information assets and the productivity of your staff.
As more information is generated and stored on web sites, companies need efficient and
effective ways to search through information. Despite the wealth of search offerings on the
market, most customer organisations are far from solving their search problems.
Funnelback is different because we provide a capable technology solution backed by quality
customer support.
Funnelback’s search result quality and tuning Funnelback Features
is our point of difference because it is based
on leading edge technology developed by the The Fluster Clustering Engine provides users
CSIRO. Our customised and quality web and with a set of related sub headings (clusters)
portal search provides the following value to related to their search query. The clusters are
businesses: generated on-the-fly by analysing an extended
set of search results and use a sophisticated
Increased revenue: For commercially focused algorithm that allow users to determine query
organisations, Funnelback Web & Portal Search refinement suggestions derived from the site
leads customers to online purchases or buying content.
decisions. According to Forrester Research, as
much as 70% of online purchases start with Funnelback Web & Portal Search offers a
a search, hence poor search often results high quality and tunable ranking algorithm.
in abandoned purchases and lost revenue. Funnelback search results are created by
Funnelback solves this problem. analysing the information available and
applying ranking criteria to determine a score
Delivery of relevant information to users: For which can be tuned to increase the value of
government and not-for-profit organisations search results for your particular environment.
that are mandated to deliver information
rather than products, Funnelback can provide Funnelback can be used as a platform for
simple and convenient access to the right developing more complex search applications.
information. These include multimedia search, (including
video, audio and images), related content
Business Intelligence: Whether the (e.g. related news stories), e-commerce, geo-
organisation is commercial or not for profit, spatial search, email based media alerts and
Funnelback’s query reports let you see plagiarism detection systems.
information reflecting the “pulse” of the
user. This analysis assists your organisation to
“Funnelback understood where we were coming from.
re-focus your website content and fine tune It really has been excellent. The implementation was
your marketing initiatives. Funnelback can painless, we were able to see results almost immediately
track search results your end users are clicking and the support team behind it are committed and
knowledgeable”
on, which search terms are not returning any
results, and which queries brought them to a Mr Tom Moschitz, Manager Web Projects
particular page. Marketing, Australian Securities Exchange
For further information contact - Ph: +61 2 6229 1710 - Fax: +61 2 6229 1711 - Email: sales@funnelback.com - Web: www.funnelback.com

Web & Portal Search
Benefits of Funnelback Web & Portal Search
• More features for your dollar in comparison to other search engine software.
• Directly integrates with your business applications.
• Makes finding information a manageable task for any user, customer, partner, or employee.
Funnelback Search Quality Search without sacrificing accuracy,
relevancy or speed. The Funnelback
Dynamically retrieve fresh information. search engine can index millions of
The Funnelback search engine generates documents with fast query response
a centralised index. Each word found times.
by its web crawler is stored in this index
making search query response times Funnelback can also suggest alternatives
fast. Funnelback ensures fresh content when typographical errors are made.
is always available by performing regular It has a spellchecker, a thesaurus, a
crawls of your site/s. Crawls can also ‘sounds like’ feature, support of phrase
be set to update only parts of the index searching and stemming (grammatical Deployment Options
which may have changed since the last variations) in addition to key word
crawl and therefore creates a balance searching. Funnelback Web & Portal Search can
between freshness and server speed. be delivered as a hosted solution, an
Encourage diversity in search results. out of the box solution or customised
Refine and tune your search results. The Funnelback’s same site suppression specifically to address your needs.
relevance ranking algorithm at the heart feature can be used to favour a mix
of the Funnelback query processing of results from across an entire site/s, Funnelback Search (Hosted) provides a
engine is made up of 14 weighted rather than preferring results from fully outsourced web site search service.
factors. These factors can be tuned to one particular section of the site. This is available on demand, requiring
meet the specific characteristics of a Local administrators can specify the no installation or purchase of hardware.
website thus delivering high quality collections and files to offer for searching The solution is hosted from our premier
results to the user. via simple configuration. data centre which includes high
performance and secure servers with
Save time and find what you want. Configure search results to be of advanced technical and geographical
Funnelback Web & Portal Search allows greater value to users. Funnelback’s network redundancy. Customers pay a
you to refine your query. You can limit results optimisation enables manual fee based on volume of data, frequency
your search by document type and configuration of search results. For of crawling and query load.
date and you can search within your example, featured pages (similar to
results. The advanced search form ‘sponsored links’) can be added to the Funnelback Search (Licensed) consists
allows searching of last modified dates, index, ensuring that for a particular of software installed on your own
document format and common meta- query they are returned first regardless server aimed at crawling, indexing and
tags. of the rest of the results. Funnelback searching specified websites. Software
also has the ability to weight favoured installation and initial configuration
Funnelback search results are also content. is straightforward and subsequent
presented in a user friendly format, with administration is performed via a web
keyword highlighting optional, to help Use our intuitive administrative interface interface. Customers purchase the
users make decisions about the value of to configure your search facility. The search engine and pay a competitive
a search result before even viewing the Funnelback search results are easy to fee to cover software licence and
page. customise to your corporate look and maintenance.
feel.
For further information contact - Ph: +61 2 6229 1710 - Fax: +61 2 6229 1711 - Email: sales@funnelback.com - Web: www.funnelback.com