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Kanban: going Lean/Agile for your IT dev. & support team
 

Kanban: going Lean/Agile for your IT dev. & support team

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Agile Mëtteg - 22 September 2011. ...

Agile Mëtteg - 22 September 2011.
In Luxembourg we see many IT teams that are struggling to respond to new business requests while supporting existing systems. Without a proper management framework and clearly defined objectives, this can lead to misunderstanding between business and IT, and eventually disappointment and distrust.
In the past few years a new approach has emerged within the Lean/Agile community: Kanban for software development. This method differentiates from most other Agile approaches as it is not iterative but based on a continuous flow managed with a pull system.
During this session you will discover the Kanban Method and how to implement it for empowering your team for managing both software development projects and support activities, achieving better results and rebuilding trust with your business stakeholders.

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  • Story of Robby (IT guy, responsible for a dev/support team) whose attention has been caught by Agile in particular for rebuilding trust with its business stakeholders.
  • He considers Scrum and Kanban
  • In Scrum we use iterations (timebox and fixed scope)…
  • …but what if work is so unpredictable that it cannot be possible to freeze scope of work for 2 weeks (which is typical for dev/support teams)?
  • In Kanban we focus on the flow and limit WIP in the system at every moment in time

Kanban: going Lean/Agile for your IT dev. & support team Kanban: going Lean/Agile for your IT dev. & support team Presentation Transcript

  • KANBAN: GOING LEAN/AGILE FOR YOUR IT DEVELOPMENT & SUPPORT TEAM
    Agile Mëtteg – September 22nd, 2011
  • PRESENTATIONS
    22 September 2011
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  • PROFILE
    Created in 2004
    Independent Software Development Company
    Agile Mëtteg – Kanban
    3
    22 September 2011
  • FIGURES
    Agile Mëtteg – Kanban
    4
    2,5M€ in 2010
    32 in 2011
    22 September 2011
  • OUR SERVICES
    22 September 2011
    Agile Mëtteg – Kanban
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    MgtTeamServices
    Dedicated for IT, Business and Operational organizations
    4
    Software
    Development
    1
    Development offast & flexible solutions business value oriented
    enabling productivity
    maximizing ROI
     
    Training and Consulting helping
    understanding and applying Agility
    making available easy and powerful tools for follow-up of relevant KPI
    adopting and deploying Simple & pragmatic methods for achievements of project objectives
    Agility
    Agility
    OpsTeamServices
    Dev Team Services
    2
    3
    2
    1
    3
    Agility
    4
    Based on values and principles of Agility
  • OUR MEANS
    22 September 2011
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    Overall seniority
    80% > 4 years
    56% > 8 years
    31% > 12 years
    Long term collaboration
    100% trust us
    after a first mission
    Authorized Training Centerin Luxembourg
    Agility
    We partner with IT and agile actors when relevant
  • OUR MAIN CUSTOMERS
    22 September 2011
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  • SPEAKERS
    22 September 2011
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  • PARTICIPANTS
    ABOUT YOU…
    Who are you?
    What is your role?
    What do you know about agility?
    22 September 2011
    9
    Agile Mëtteg – Kanban
  • Robby is an IT manager, responsible for a development / support team
    He just took a new position and feels that trust needs to be rebuilt with the business stakeholders
    22 September 2011
    Agile Mëtteg – Kanban
    10
  • 22 September 2011
    Agile Mëtteg – Kanban
    11
  • He has heard about Agile methods like Scrum and Kanban
    But he wonders which approach would fit best to his particular context
    22 September 2011
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    12
  • 22 September 2011
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  • AGILE COMMONALITIES
    Limit work in progress to capacity
    Deliver often (reduce time-to-market)
    Build quality in
    Continuously improve
    Visual management
    22 September 2011
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  • 22 September 2011
    Agile Mëtteg – Kanban
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  • 22 September 2011
    Agile Mëtteg – Kanban
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  • 22 September 2011
    Agile Mëtteg – Kanban
    17
  • 22 September 2011
    Agile Mëtteg – Kanban
    18
  • 22 September 2011
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  • SCRUM or KANBAN?
    In Scrum we use iterations
    Timeboxed
    Fixed scope

    22 September 2011
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    20
  • SCRUM
    22 September 2011
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    21
  • SCRUM or KANBAN?
    …But what if work is so unpredictable that it cannot be possible to freeze scope of work for 2 weeks (which is typical for dev/support teams)?
    22 September 2011
    Agile Mëtteg – Kanban
    22
  • 22 September 2011
    Agile Mëtteg – Kanban
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  • KANBAN
    22 September 2011
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    Source: Kanban and Scrum making the most of both – Henri Kniberg & Mathias Skarin
  • LET’S PLAY IT!
    22 September 2011
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  • KANBAN ESSENTIALS
    22 September 2011
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  • KEY CONCEPTS
    Lean Pull Scheduling Systems
    Value Stream Mapping & Process Policies
    Input Cadence
    On-demand prioritization and predictable lead time
    WIP Limits
    Negotiated, 1 to 3 items per person / pair
    SLA and Predictability
    Classes of service
    Reporting & Metrics
    Lead time, due date performance, CFD
    Improvements
    Bottlenecks, waste elimination, reduction of variability
    22 September 2011
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  • Wrap-up
    22 September 2011
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  • Source: KANBAN, Successful Evolutionary Change For Your Technology Business – David J. Anderson
  • BENEFITS
    Incremental Change
    Better Quality
    Higher Productivity
    Reduced Lead Time
    Improved Predictability
    Trust
    22 September 2011
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    31
  • RESSOURCES
    Agile Partner: www.agilepartner.net
    &http://blog.agilepartner.net
    Agile Interest Group LU: www.aiglu.org
    http://agilemanagement.net
    http://www.limitedwipsociety.org/
    http://www.leankanban2011.be
    http://www.crisp.se/henrik.kniberg/Lean-from-the-trenches.pdf
    22 September 2011
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  • NEXT TRAININGS & EVENTS
    22 September 2011
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    33
    Agile Mëtteg - Next free lunch seminar
    20 October 2011: (TBD)
    http://www.agilepartner.net/category/free-seminars/
    Complete calendar on: http://www.agilepartner.net/category/training-calendar/
  • CONTACTS
    Thank You
    22 September 2011
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