The	  Art	  of	  Facilita/on  Nathaniel	  Cadwell  Agile	  Eastern	  Europe	  2012
Welcome!Please	  introduce	  yourself	  to	  your	  neighbor	  and	  discuss:• What	  is	  the	  worst	  mee/ng	  you’ve	 ...
Agenda1. Worst	  Mee/ng	  Discussion2. Introduc/on3. The	  Facilitators	  Mindset4. Planning	  a	  Collabora/ve	  Mee/ng5....
Why	  collabora/on?
Benefits	  of	  group	  decision	  making:   1. BeRer	  thinking   2. BeRer	  “buy-­‐in”   3. BeRer	  decisionsFacilitator’...
Guernica,	  Pablo	  Picasso	  -­‐	  1937
Art1.	  	   	  skill	  acquired	  by	  experience,	  study,	  or	  observa8on	  <the	  art	  of	  making	  friends>	  2.  ...
Art	  1.	  	   	  skill	  acquired	  by	  experience,	  study,	  or	  observa/on	  <the	  art	  of	  making	  friends>	  3...
Facilita/onGroup	  facilita1on	  is	  a	  process	  in	  which	  a	  person	  whose	  selec1on	  is	  acceptable	  to	  al...
The	  Facilitator’s	  Mindset
Exercise:Working	  with	  your	  neighbors	  in	  pairs	  or	  groups	  of	  three,	  define:• 3	  aRributes	  of	  a	  goo...
The	  Facilitator’s	  Mindset• Neutral.• Self-­‐Aware.• Servant	  to	  the	  group.• Helps	  with	  the	  collabora/ve	  p...
Planning	  a	  Collabora/ve	  Mee/ng
Exercise:Move	  from	  where	  you	  are	  and	  find	  someone	  to	  work	  with.	  	  • You’ve	  been	  asked	  to	  fac...
Planning	  a	  Collabora/ve	  Mee/ng• Why	  are	  we	  geing	  together?• Is	  this	  a	  collabora/ve	  mee/ng?• Who	  is...
Facilita/ng	  a	  Collabora/ve	  Mee/ng
Facilitator’s	  Guide	  to	  Par1cipatory	  Decision	  Making,	  Sam	  Kaner
Steps • Prepare	  –	  Provide	  par/cipants	  with	  all	  the	  instruc/ons	  and	   materials	  they	  need	  to	  compl...
Tools	  /Processes	  • There	  are	  many.• Match	  to	  the	  type	  of	  facilitated	  mee/ng.	  • Try.	  Inspect.	  	  ...
References	  (Books)• Facilitator’s	  Guide	  to	  Par1cipatory	  Decision	  Making,	  Sam	  Kaner• hRp://www.amazon.com/F...
References	  (Training)• Interna/onal	  Associa/on	  of	  Facilitators	  	  	  	  	  	  hRp://www.iafworld.org/index/Tools...
Conclusion
Exercise:Discuss	  the	  following	  ques/ons	  with	  your	  neighbors:	  • What’s	  the	  most	  important	  concept	  y...
Celebra/on
Thank	  You!The	  Art	  of	  Facilita/on           Nathaniel	  Cadwell           Agile	  Eastern	  Europe	  2012
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Nathaniel Cadwell: The Art of Facilitation

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Nathaniel Cadwell: The Art of Facilitation

  1. 1. The  Art  of  Facilita/on Nathaniel  Cadwell Agile  Eastern  Europe  2012
  2. 2. Welcome!Please  introduce  yourself  to  your  neighbor  and  discuss:• What  is  the  worst  mee/ng  you’ve  ever  been  in  and  why?
  3. 3. Agenda1. Worst  Mee/ng  Discussion2. Introduc/on3. The  Facilitators  Mindset4. Planning  a  Collabora/ve  Mee/ng5. Facilita/ng  a  Collabora/ve  Mee/ng6. Conclusion
  4. 4. Why  collabora/on?
  5. 5. Benefits  of  group  decision  making: 1. BeRer  thinking 2. BeRer  “buy-­‐in” 3. BeRer  decisionsFacilitator’s  Guide  to  Par1cipatory  Decision  Making,  Sam  Kaner
  6. 6. Guernica,  Pablo  Picasso  -­‐  1937
  7. 7. Art1.      skill  acquired  by  experience,  study,  or  observa8on  <the  art  of  making  friends>  2.  a  :  a  branch  of  learning:  (1)  :  one  of  the  humani/es  (2)  plural  :  liberal  arts    b:  archaic  :  learning,  scholarship3.      an  occupa8on  requiring  knowledge  or  skill  <the  art  of  organ  building>  4.  a  :  the  conscious  use  of  skill  and  crea/ve  imagina/on  especially  in  the                                produc/on  of    aesthe/c  objects;    also  :  works  so  produced      b  (1)  :  fine  arts  (2)  :  one  of  the  fine  arts  (3)  :  a  graphic  art  5.  a:  archaic  :  a  skillful  plan    b:  the  quality  or  state  of  being  ar`ul  6.      decora/ve  or  illustra/ve  elements  in  printed  maRer  Meriam  Webster  ‘s  Dic/onary
  8. 8. Art  1.      skill  acquired  by  experience,  study,  or  observa/on  <the  art  of  making  friends>  3.      an  occupa/on  requiring  knowledge  or  skill  <the  art  of  organ  building>  Meriam  Webster  ‘s  Dic/onary
  9. 9. Facilita/onGroup  facilita1on  is  a  process  in  which  a  person  whose  selec1on  is  acceptable  to  all  the  members  of  the  group,  who  is  substan1vely  neutral,  and  who  has  no  substan1ve  decision–making  authority  diagnoses  and  intervenes  to  help  a  group  improve  how  it  iden1fies  and  solves  problems  and  makes  decisions,  to  increase  the  group’s  effec1veness.            The  Skilled  Facilitator,  Roger  Schwarz  
  10. 10. The  Facilitator’s  Mindset
  11. 11. Exercise:Working  with  your  neighbors  in  pairs  or  groups  of  three,  define:• 3  aRributes  of  a  good  facilitator  based  on  Schwarz’s  defini/on  of  group  facilita/on  and  your  own  discussion.Group  facilita1on  is  a  process  in  which  a  person  whose  selec1on  is  acceptable  to  all  the  members  of  the  group,  who  is  substan1vely  neutral,  and  who  has  no  substan1ve  decision–making  authority  diagnoses  and  intervenes  to  help  a  group  improve  how  it  iden1fies  and  solves  problems  and  makes  decisions,  to  increase  the  group’s  effec1veness.            The  Skilled  Facilitator,  Roger  Schwarz  
  12. 12. The  Facilitator’s  Mindset• Neutral.• Self-­‐Aware.• Servant  to  the  group.• Helps  with  the  collabora/ve  process,  not  the  content.
  13. 13. Planning  a  Collabora/ve  Mee/ng
  14. 14. Exercise:Move  from  where  you  are  and  find  someone  to  work  with.    • You’ve  been  asked  to  facilitate  a  collabora/ve  requirements  gathering  mee/ng  for  a  project.• In  pairs,  come  up  with  2  ques/ons  you  would  ask    yourself  or  stakeholders  as  you  prepare  for  the  mee/ng.              
  15. 15. Planning  a  Collabora/ve  Mee/ng• Why  are  we  geing  together?• Is  this  a  collabora/ve  mee/ng?• Who  is  coming  to  the  mee/ng?• What  topics  are  we  covering  (agenda)?• Do  we  have  enough  /me  to  cover  everything?• What  kind  of  room  layout  do  we  need?• Do  we  need  ground  rules?• What  are  we  trying  to  decide  on?• Who  do  I  need  to  communicate  all  of  this  to  the  group  prior  to  mee/ng?• What  “homework”  do  I  need  to  request  before  mee/ng?
  16. 16. Facilita/ng  a  Collabora/ve  Mee/ng
  17. 17. Facilitator’s  Guide  to  Par1cipatory  Decision  Making,  Sam  Kaner
  18. 18. Steps • Prepare  –  Provide  par/cipants  with  all  the  instruc/ons  and   materials  they  need  to  complete  their  work. • Prompt  –  Deliver  a  concise,  clear  ques/on  that  s/mulates  the   informa/on  gathering. • Gather  –  Guide  par/cipants  in  crea/ng  and  gathering  their   responses  through  the  par/cular  informa/on  gathering  process. • Process  –  Lead  par/cipants  using  their  informa/on  to   formulate  ac/onable  decisions.Collabora1on  Explained:  Facilita1on  Skills  for  SoJware  Project  Leaders,  Jean  Tabaka
  19. 19. Tools  /Processes  • There  are  many.• Match  to  the  type  of  facilitated  mee/ng.  • Try.  Inspect.    Adapt.• Vary  things  over  /me.
  20. 20. References  (Books)• Facilitator’s  Guide  to  Par1cipatory  Decision  Making,  Sam  Kaner• hRp://www.amazon.com/Facilitators-­‐Par/cipatory-­‐Decision-­‐Making-­‐Jossey-­‐Bass-­‐Management/dp/0787982660/• The  Art  of  Focused  Conversa1on:  100  Ways  to  Access  Group  Wisdom  in  the  Workplace,  R.  Brian  Stanfield  (editor)• hRp://www.amazon.com/Art-­‐Focused-­‐Conversa/on-­‐Access-­‐Workplace/dp/0865714169/• Collabora1on  Explained:  Facilita1on  Skills  for  SoJware  Project  Leaders,  Jean  Tabaka• hRp://www.amazon.com/Collabora/on-­‐Explained-­‐Facilita/on-­‐Soqware-­‐Project/dp/0321268776/
  21. 21. References  (Training)• Interna/onal  Associa/on  of  Facilitators            hRp://www.iafworld.org/index/ToolsResources/TrainingDirectory.aspx• Ins/tute  of  Cultural  Affairs              hRp://www.top.ica-­‐usa.org/index.php?pr=coursestop  • Soqware  Team  Specific                                                      See  me!                          
  22. 22. Conclusion
  23. 23. Exercise:Discuss  the  following  ques/ons  with  your  neighbors:  • What’s  the  most  important  concept  you  learned  today?  • How  will  you  use  this  informa/on?          
  24. 24. Celebra/on
  25. 25. Thank  You!The  Art  of  Facilita/on Nathaniel  Cadwell Agile  Eastern  Europe  2012
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