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Deming and Education

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  • 1. Online Educational Solutions because quality… matters….
  • 2. About Online Educational Solutions
      • OES has been in business for 20 years working on computer aided education.
      • OES focuses on implementing Total Quality Assurance in Education
      • OES develops platforms to support teachers in FACE-TO-FACE, or DISTANCE LEARNING environments.
      • OES’ methodology of reinforcement, called ISORM (Individualized Spaced Out Reinforcement Methodology), was patented in 1993. 
      • OES platforms use Learning Objects
  • 3. What is Quality Control and Quality Assurance? Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer. QC is similar to, but not identical with, quality assurance (QA). QA is defined as a procedure or set of procedures intended to ensure that a product or service under development (before work is complete, as opposed to afterwards) meets specified requirements Quality Evaluation PASS Fail
  • 4.
    • Dr. W. Edwards Deming (1900-1993) is known as the father of the Japanese post-war industrial revival and was regarded by many as the leading quality guru in the United States .
    • Japanese asked Dr. Deming:
      • Japanese: “how long would take to shift the perception of the world from the existing paradigm that Japan produced cheap imitations to one of producing innovative quality products”.
      • Deming answered; “ if you follow my directions, you could achieve the desired outcome in five years”. Few of the leaders believed him, but some surprised him and did it in four years."
    Who was Edward Deming? The people work IN a system. The job of a manag er is to work ON the system, to improve it, continuously , WITH their help. The students work IN the system. The job of a teacher is to work ON the system, to improve it, continuously , WITH their help. … Teachers must be managers of the learning and teaching process…
  • 5. QC vs. QA There is a great difference between QC and QA
  • 6. The Deming Cycle for QA Quality Assurance is not achieved by completing the four steps of the cycle. It is a Cyclical and iterative process!!!
  • 7. Learning Objects…the key factor We defined the Items of Knowledge as the smallest component in which we can divide the curricular content. (OES 1991) John Wiley introduced the term Learning Objects in 1997, in his PhD thesis at Stanford University. Quality Assurance needs METRICS.
  • 8. The Deming Cycle for QA
      • Identify the objects within a given curricula
      • Create the learning objects with the appropriate instructional design
      • Create the questions according to the learning objective
      • Define and create the curricula with Scope and Sequence, and Teaching Plan
      • Group the objects in lessons
      • Set the dates for the assignments
      • Present the Lessons to the student
      • Lessons must be programmed to coincide with classes
      • Students review the information
      • Students make questions and personal notes
      • A clock is monitoring the study time
    • Evaluate each LO in a Quiz with multiple regents in order to measure retention.
      • Multiple Choice
      • Multiple Choice with graphics
      • Fill In the Blank
      • Find the Mistake
      • Change the structure
      • Development
    • We track every answer on every question of any object and then…
    • Reinforce interactively each LO depending on the previous response
      • Reinforce with higher frequency those LO’s with higher difficulties for retaining.
      • Provide, up to the minute, reports for the teacher.
      • No over-study of learnt material.
      • Maximize the efficiency of the study time
    But…how frequent, when, and how many times must we take the metrics?....
  • 9. Closing the cycle: Ebbinghaus and the Forgetting Curves Ebbinghaus investigation offers an answer for the previous questions: Collect the metrics at the first time, 2, 5, 15, and 30 days later Ebbinghaus observed that iterative reinforcements increase retention. The slope of the forgetting curve changes with every new reinforcing . After a 30 days review, the slope does not change significativelly. This theory provided us the frequency This theory provide the students with long-term retention
  • 10.
    • Inexpensive distribution of content.
    • A smart platform that tracks and monitors students progress and time studied.
    • Curricular content customized for each institutions needs.
    • 24/7 access to the training material.
    • Teachers and administrators can better manage the time spent in the classroom, reducing time and costs.
    • Automatic grading and reporting available 24/7.
    • Constant monitoring of each student.
    • Smart reinforcement technology that guarantees long term retention of content.
    Can We Do It? CURRENT OFFERINGS OES DELIVERS
    • Teaching is time consuming and costly, thus limiting capacities and resources.
    • Lack of control over what is actually studied and learned.
    • Content has not a system of units and metrics.
    • Teachers are overwhelm with labor and functions.
    • Teachers have limited time to focus on individual students.
    • Students do not retained the studied material
    • Lack of metrics difficult administrators to monitor the school performance.
  • 11. What We Have? MyTools2Learn is an open platform that allows organizations to create content while maintaining the concepts of Quality Assurance. The English Teacher is a dedicated platform which contains more than 85,000 Learning Objects
  • 12. What We Do? THE STUDENTS WORKBOOK Evaluates Presents Reinforces Reports of all student activity Automatic Grading report Reports of weaknesses THE TEACHER’S REPORT
  • 13. The English Teacher Over 12,000 Vocabulary words with sound. Over 88 reading assignments with questions. Over 72 listening exercises with questions. Over 500 grammar rules with questions. Unlimited number of writing assignments. Take tests in practice or simulation mode. Over 18 conversations for students to participate in.
  • 14. TET….The Objects… First Evaluation: First Evaluation: With the cooperation of the teacher or tutor, the TOL presents a certain number of tests to be taken in “simulation” mode. These tests help the student asses how much additional learning needs to be completed to improve the score. The test has been designed to emulate the real tests. Every answer is tracked on the Navigation Bar. Every answered question is illuminated to inform the student.
  • 15. TET….The Reports… From: support@opusedu.com To: yrigoyen_21@hotmail.com Date: Thu, 18 Mar 2010 05:01:33 -0400 Subject: THE ENGLISH TEACHER - Check Goal Ref.:   Unidad: English 2 - Unit 01   Fecha Inicial: lunes, 01 febrero 2010   Fecha Final: domingo, 28 marzo 2010 Estimado JOSE RAFAEL YRIGOYEN ARMAS, ¡USTED ESTÁ RETRASADO! Abajo encontrará una comparación de su progreso de estudio contra su meta. La primera columna muestra el módulo de estudio: vocabulario (Working on Words - WOW), gramática (Building up in Grammar - BIG), comprensión de lectura (Reading and Comprehension - RAC), comprensión auditiva (Listening and Comprehension - LAC) y escritura (Writing Online - WOL). La segunda columna (Meta) muestra el número de ítems de English 2 - Unit 01 que usted debió haber estudiado hasta hoy (jueves, 18 marzo 2010). Cualquier nota debajo de 10 indica que usted lleva un retrasado respecto a su meta de estudio. Por favor estudie más o contacte a su profesor si está teniendo dificultades en cumplir la meta. Gracias, THE ENGLISH TEACHER   These platforms provide the necessary qualitative and quantitative metrics for implementing…Quality Assurance.
  • 16. Thank You