B2B and Being Social, Social Collective, sept. 2010

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Presentation on B2B and Social Business. Social Collective, London 30th Sept. 2010.

Presentation on B2B and Social Business. Social Collective, London 30th Sept. 2010.

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  • 1. B2B and Being Social Andrew Gerrard 30th September 2010 @andrewgerrard andrew@d-marketing.co.uk
  • 2. “On the Internet, nobody knows you’re a dog.”
  • 3. Old rules?
  • 4. New Models
  • 5. Commercial realities still apply
  • 6. Mass Audiences
  • 7. Market Fragmentation Audience Segmentation
  • 8. “I had my own blog for a while, but I decided to go back to just pointless, incessant barking.”
  • 9. Focus on “Building”, not “Creating”
  • 10. Suppliers Customers Suppliers Customers
  • 11. Close the business conversation loop http://www.flickr.com/photos/kurafire
  • 12. So you’re saying ...as well as What about our sales people marketing, PR, Finance & Admin. have to use this customer R&D and stuff too? services and HR? manufacturing? Sorry to burst your bubble dudes, but you asked. Yes, that’s the future. No offense future man, but is everyone in your time retarded?
  • 13. Who do your customers trust? GPS SAYS LEFT, TWEEPS SAY RIGHT! WHICH ROUTE SHOULD WE TAKE NOW?
  • 14. Establish relevant resources & channels http://www.bakelitecache.com
  • 15. Create a 3-d business “personality” http://chrisforgie.com
  • 16. “Technology can only ever serve as a bridge, never as a destination.” Lord Puttnam, IAB Engage, 2005
  • 17. Thank you http://slidesha.re/B2B_Being_Social Andrew Gerrard 30th September 2010 @andrewgerrard andrew@d-marketing.co.uk