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Support for
self-
management
Judy Walker, Director Life After Stroke
Services – South, the Stroke Association
November 2012
Stroke Helpline 0303 3033 300
stroke.org.uk
Life after Stroke Services
     340 Life after Stroke Services in partnership
      with health and social care

     586 service staff - majority are professionally
      qualified in health or social care

     2,791 volunteers of whom 13% are stroke
      survivors
                                    Number of Clients in Stroke Information Service
                                                     2010 - 2012
                             25,000

                             20,000

                             15,000                                          Stroke Information
                             10,000                                          Service Actual
                         m




                                                                             Stroke Information
                         N
                         o
                         n
                         b
                         u
                         e




                                5,000
                         c
                         s
                         r
                         t
                         f




                                                                             Service Target
                         i
                         l




                                   0




     5,000 new referrals (accessing more than
      one service)

     25% clients of working age
Stroke Helpline 0303 3033 300
stroke.org.uk
High quality information, emotional support and practical advice in the
     aftermath of a stroke

     Working with a survivor and their family immediately following a stroke as
     long as they need it – in hospitals and care homes, within their own homes
     and back into the community

     We work to address all the complex needs of a stroke survivor and their
     carer, from medication compliance to healthy living and social re-
     integration.

     Our holistic approach to care and expert knowledge adds essential value to
     primary care, social care and neighbourhood care teams.

     By helping people navigate the often complex social and health care
     system, the service facilitates quicker recovery and supports self-
     management
Stroke Helpline 0303 3033 300
stroke.org.uk
Outcomes




Stroke Helpline 0303 3033 300
stroke.org.uk
Lifestyle changes
 Evidence of changes in lifestyle and health benefits arising from
  service use from Impact Survey 2011-12, 2012-13


                                                                                                                Reduced
                  Total          Respondents -                                                                    Alcohol
                    Respond        Yes, change       Stopped    Reduced Fat in   Reduced Salt in     More         Consumpt
 Quarter            ents           to lifestyle       Smoking     Diet                 Diet          Exercise     ion


 July-Sept 2011            828               417     93   22%      273    65%       272     65%    228    55%    164   39%


 Oct-Dec 2011              933               513    111   22%      324    63%       301     59%    271    53%    213   42%


 Jan-Mar 2012            1,090               575    122   21%      348    61%       353     61%    288    50%    240   42%

 April-June
    2012                   938               499     97   19%      269    54%       268     54%    242    48%    169   34%


 July-Sept 2012          1,001               536    120   22%      331    62%       304     57%    291    54%    207   39%


 YTD                     4,790              2,540   543   21%    1545     61%     1498      59%    1320   52%    993   39%



Stroke Helpline 0303 3033 300
stroke.org.uk
Post stroke reviews are crucial in supporting self management, by
     identifying and acting upon unmet needs at 6 months after discharge

     Service visits clients at venue of their choice to complete the stroke review,
     using an evidence based assessment tool.

     At a review, any unmet needs identified are summarised, and the way
     forward agreed with the service user and, where appropriate, their carer.

     Follows up any actions are addressed with GP

     The pilot showed interventions identified and addressed a large number and
     variety of unmet needs from depression and fatigue to incontinence, thus
     supporting ongoing self management




Stroke Helpline 0303 3033 300
stroke.org.uk
Outcomes




Stroke Helpline 0303 3033 300
stroke.org.uk
Support for self management

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Support for self management

  • 1.
  • 2. Support for self- management Judy Walker, Director Life After Stroke Services – South, the Stroke Association November 2012 Stroke Helpline 0303 3033 300 stroke.org.uk
  • 3. Life after Stroke Services  340 Life after Stroke Services in partnership with health and social care  586 service staff - majority are professionally qualified in health or social care  2,791 volunteers of whom 13% are stroke survivors Number of Clients in Stroke Information Service 2010 - 2012 25,000 20,000 15,000 Stroke Information 10,000 Service Actual m Stroke Information N o n b u e 5,000 c s r t f Service Target i l 0  5,000 new referrals (accessing more than one service)  25% clients of working age Stroke Helpline 0303 3033 300 stroke.org.uk
  • 4. High quality information, emotional support and practical advice in the aftermath of a stroke Working with a survivor and their family immediately following a stroke as long as they need it – in hospitals and care homes, within their own homes and back into the community We work to address all the complex needs of a stroke survivor and their carer, from medication compliance to healthy living and social re- integration. Our holistic approach to care and expert knowledge adds essential value to primary care, social care and neighbourhood care teams. By helping people navigate the often complex social and health care system, the service facilitates quicker recovery and supports self- management Stroke Helpline 0303 3033 300 stroke.org.uk
  • 5. Outcomes Stroke Helpline 0303 3033 300 stroke.org.uk
  • 6. Lifestyle changes Evidence of changes in lifestyle and health benefits arising from service use from Impact Survey 2011-12, 2012-13 Reduced Total Respondents - Alcohol Respond Yes, change Stopped Reduced Fat in Reduced Salt in More Consumpt Quarter ents to lifestyle Smoking Diet Diet Exercise ion July-Sept 2011 828 417 93 22% 273 65% 272 65% 228 55% 164 39% Oct-Dec 2011 933 513 111 22% 324 63% 301 59% 271 53% 213 42% Jan-Mar 2012 1,090 575 122 21% 348 61% 353 61% 288 50% 240 42% April-June 2012 938 499 97 19% 269 54% 268 54% 242 48% 169 34% July-Sept 2012 1,001 536 120 22% 331 62% 304 57% 291 54% 207 39% YTD 4,790 2,540 543 21% 1545 61% 1498 59% 1320 52% 993 39% Stroke Helpline 0303 3033 300 stroke.org.uk
  • 7. Post stroke reviews are crucial in supporting self management, by identifying and acting upon unmet needs at 6 months after discharge Service visits clients at venue of their choice to complete the stroke review, using an evidence based assessment tool. At a review, any unmet needs identified are summarised, and the way forward agreed with the service user and, where appropriate, their carer. Follows up any actions are addressed with GP The pilot showed interventions identified and addressed a large number and variety of unmet needs from depression and fatigue to incontinence, thus supporting ongoing self management Stroke Helpline 0303 3033 300 stroke.org.uk
  • 8. Outcomes Stroke Helpline 0303 3033 300 stroke.org.uk