Slide 2 - The Age UK Group As an organisation, Age UK is still in its infancy. It has been less than 12 months since the launch of Age UK and only two years since the merger of Help the Aged and Age Concern into a single-minded organisation. We have successfully merged several charities, 40 subsidiary trading companies, and 2,500 staff into one single-minded organisation. With our local partners, Age UK now covers two-thirds of the country Diverse portfolio: we offer information and advice; campaign for change; provide practical services; conduct and support research on age-related conditions; develop and offer market leading commercial products; run health, social and retail training; and work with international partners in emergency response and aged focussed programmes. The core focus of our organisation centres on five pillars that have been identified as areas where we can support and improve conditions for those in later life: Money Matters Health and Wellbeing Work and Learning Home and Care Travel and Lifestyle This is where we think we can make the most difference for those in later life
Slide 3 – Scene setting No-one in this room needs to be told that our population is ageing. We recognise it is real, and for a long time have been calling for a cohesive approach to deliver an appropriate and joined-up strategy to respond. As the aged and late-aged population increases, we expect spending for health, care and pensions to increase as a percentage of GDP. The long-term funding challenges to sustain an ageing population are acute and highlight why a policy stock take such as this is vital in guiding responses and solutions. This time last year, we were only a few weeks away from the General election and Age UK was heavily involved in working to improve the manifestos of each party. 12 months on, we are seeing some of our key demands for change – including equalities legislation and the abolition of the default retirement - finally coming to fruition. These are two significant steps in outlawing discrimination against those in later life – a clear sign that moods are finally starting to change. Challenging negative attitudes to ageing is a paramount public policy goal We are also now looking closely at how a number of policy reforms being formulated and implemented - particularly in health, pension reform and social care- will affect those in later life.
Slide 4 – Indicators Comparative Whilst we have touched on where we have seen improvements, there are a number of areas where we are yet to see any tangible benefits for those in later life. Agenda for Later Life 2011 points to 13 key indicators that have trended backwards since last year - including in health and income inequality. The policy setting has altered significantly in 12 months as a result of a change of government and the magnitude of spending cuts in an economy whose growth remains uncertain. We are also now starting to see the practical fall-out of the comprehensive spending review which means many prospects for improved indicators over the next twelve months look bleak in some areas. However, there are a number of areas where we have seen improvements over the last 12 months. Overall, 17 indicators have improved since last year – a clear sign that things are heading in the right direction. In addition to listing the key indicators and their tracking over the past 12 months, the Report also includes a traffic light summary of our general election priorities and the progress made. I will now outline some of the key indicators in each of our five pillars of focus. I will go into more detail about one or two of these indicators per pillar to highlight our views on a way forward.
Slide 5 - Money Matters Agenda for Later Life highlights that 62% of cheque users say they would have problems if they couldn’t write a cheque. Given this, we remain concerned about plans to abolish cheques by 2018 We are pragmatic – we know that cheque usage continues to fall across the country and therefore challenges their viability as a payment form However we do believe that alternatives to the cheque need to be implemented before cheques are excluded from the payment system Characteristics of ageing may change in the future particularly attitudes to technology - and the solution in short term may not be best solution in longer term. But cannot phase out cheques without alternative Older people are not an homogenous group – interaction with and needs from financial services vary greatly based on individual situation and location Many firms continue to deny essential financial services including insurance to people over an arbitrary age limit which is why Age UK offers travel and car insurance with no upper age limit. More to be done on financial inclusion for those in later life and more to be done on preventing increased financial exclusion as payment forms change
Slide 6- Health and Wellbeing Looking at these indicators – easy to see why health for those in later life is a huge concern Britain’s health outcomes still lag behind other comparable countries in successful treatment of cancer, stroke and heart disease. Older people already represent the largest cohort of patients in the NHS, accounting for over three quarters of NHS patients and 60% of hospital admissions. We are seeing a continued increase in the number of people aged 75 or over who are readmitted to hospital as an emergency within one month of discharge. The Government also recognise this as a major issue and have introduced commissioning levers to ensure that this does not happen – local health and social care communities will especially need to focus on this challenge. And while we are seeing positive signs in terms of health expectancy we are seeing a bigger gap in health inequalities across England for men, and still an 8.3 year gap in life expectancy for women in the best and worse local authorities. This is clearly unacceptable and sets a clear improvement area for local health and wellbeing boards Age UK believes in the importance of holistic approaches to health care – looking at how investment in healthy lifestyles such as programmes to increase fitness and falls prevention can keep older people out of hospitals. As the Health Service Ombudsman report ‘Care and Compassion’ has also highlighted ageist attitudes prevail in our health care system. We are not seeing in the health care of older people any incremental service improvements or changing attitudes. It requires a real step-change in the way the way our health care system views and treats older people and it is important that reform of the NHS addresses these underlying challenges.
Slide 7 - Home and Care In Age UK’s view the share of GDP spent on older people’s care may need to double over 15 years, which is why we are intently interested in how social care indicators will be affected by local authority budget constraints and the longer term proposals of the Dilnot commission. Whilst we cautiously welcomed the £2 billion in funding for social care as announced as part of the comprehensive spending review, we are concerned that social care funding to local authorities has not been ringfenced and merely plugs a gap in an area of funding that has not kept pace with an ageing population. We have given a green light to the establishment of the Dilnot commission as we have been calling for radical reform to our care and support system. But to see improvement in social care we need considered recommendations and rapid implementation of change. More cooperation is also required between local authorities, and the emerging GP commissioning consortia around the country to ensure that there aren’t as many gaps between health and social care services. For Age UK and its partners social care is front of mind as we start to get a greater picture of how local authorities will pass on budget cuts in their communities We expect the cuts to care services on the ground to affect those later life almost immediately
Slide 8 - Work and Learning Last year at this Conference, we highlighted why the default retirement age needed to be abolished and are pleased this has been achieved. However, proposals to speed up increases in State Pension age to 66 by 2020 will affect nearly 5 million people and is likely to hit women and the poorest hardest. There has been a fall in the number of full-time employees saving for retirement through membership of a pension scheme Only 62 % of men and women are members of a pensions scheme, a drop of 1% in the case of men and 2% for women. We would hope that the new system of pension auto-enrolment from 2012 will improve this indicator We are pleased this year to see some positive trends in digital inclusion and learning. However, these positive trends still show that 60% of people over the age of 65 remain digitally excluded and unable to access the benefits of the internet. Age UK is working to encourage older people to get online with a number of awareness and training programmes across the country including our Digital Champion of the year.
Slide 9 - Travel and Lifestyle The size of the so called ‘grey market’ is increasing with households with a 65 and above year old now spending over £100 billion annually. According to Age UK’s report ‘The Golden Economy’ which was published in autumn, the older consumer market is forecast to grow by 81 percent from 2005 to 2030, but the 18-59 year old market only by 7% And there are some positive signs that business is at last starting to recognise the value of providing age-friendly products and services be it through inclusive design and packaging or attitude and customer service across the retail, marketing and media environments. Last year, 46% of people over 65 thought businesses had little interest in their consumer needs. This year we welcome a fall of some 7% which indicates that businesses are finally starting to appreciate the importance of understanding the needs of older consumers. This benefits the private sector, but it also and more importantly benefits older people by making it easier for them to participate in activities that improve their lifestyle in old age
Slide 10 - Where to from here, 12 challenges It is against the backdrop of an ageing population that we work to improve later life – recognising the challenges and working to offer solutions These are Age UK’s 12 challenges for government, the private and public sectors and individuals to overcome. And the indicators which I have highlighted underpin why it is important to meet these 12 challenges In conclusion – there is still a long way to go, particularly in addressing the indicators that are going backwards, to ensure we encourage everyone to celebrate later life and an ageing population To do this all stakeholders need to work together on a coordinated strategy for our ageing population We are realistic about the challenges, but optimistic about the outcomes if the correct long-term framework is established now. There is a role for all of us as we go forward as we continue to change attitudes towards ageing and improve overall outcomes
Combined several charities and 40 subsidiaries companies to improve later life
Providing information & advice to over 5m people
Wide range of charitable services working with 150 Age UK partners
International work in 40 countries and active DEC member
Leading research into conditions of ageing
Financial services to over 1m customers
470 shops covering UK's high streets
Money Matters Money Matters Health & Wellbeing Home & Care Work & Learning Travel & Lifestyle
Agenda for Later Life 2011 Today 2020 2050 Aged over 60 (UK) 14m 16.4m 23.4m Aged over 85 (UK) 1.4m 1.9m 5m State pensions (% GDP) 5.5% 5.3% 6.5% NHS (% GDP) 8% 8.5% 10.3% Care (% GDP) 1.2% 1.4% 2.1%
Agenda for Later Life 2011 Going backward Going forward Income inequality Health inequality (men) Loneliness Cheques Attitudes of health professionals Hospital readmission Support for carers Early intervention Saving for retirement Volunteering Fear of crime Infantilisation Over 60 population Over 85 population Health inequality (women) Size of the grey market Business interest in older consumers Digital inclusion Age discrimination Health expectancy Exercise Direct payments Over 50s learning Over 75s learning