About Based on an extensive experience, I create future-oriented solutions that aim to build long-term loyalty through emotional engagement using user-centric approach to designing services, systems and products. I deliver CX strategy, design solutions, manage design teams and change organization to be focused on Customer Experience (below you can see my portfolio with selected projects).
For the last four years I work with Play: the most often chosen telecom in the country where I started by introducing Design Thinking to the organization and now I am involved in defining company strategy on the C level.
I also worked with:
- BZWBK: bank
- Allegro: Polish eBay
- Tatras National Park