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  • 1. Project On Recruitment And On-Boarding By:- Afshan Naureen Khan 2k12mkt01
  • 2. What is Life Insurance ? A legal contract between two parties – One is Insurer and other is Insured. Insurer Insurance company is the Insurer may be private or government organization who pay benefits if any damage occurs to insured life or properties. Insured A person whose interest are protected by an insurance policy.
  • 3. Company Profile Reliance Life Insurance offers you products that fulfil your savings and protection needs. Its aim is to emerge as a transnational Life Insurer of global scale and standard. Reliance Life Insurance come under Reliance Capital and Reliance Capital is the part of Reliance ADA Group. Reliance Capital is one of India’s leading private sector financial services companies, and ranks among the top 3 private sector financial services and banking companies. Reliance Capital has interests in asset management and mutual funds, stock broking, life and general insurance, reliance money and private equity and other activities in financial services. Reliance Group also has presence in Communications, Energy, Natural Resources, Media, Entertainment, Healthcare and Infrastructure.
  • 4. Shri. Anil D. Ambani was born on June 04, 1959 at Mumbai. He did his schooling and graduation in Mumbai and thereafter pursued his Masters of Business Administration from Wharton Business School, USA. Anil Dhirubhai Ambani is the Chairman of all listed Group companies, namely: Chairman
  • 5. IPTV DTH Mobile TV NIS Sparta Reliance ADA Group New Growth Areas Natural Resources Infrastructure Harmony Power Trading Health Insurance And Healthplan Admin Healthcare delivery and Integrated Health EPC Entertainment Adlabs Radio(FM) New Intiatives Energy Generation Transmision Distribution Healthcare Informatics and KPOGeneral Insurance Money Consumer Health Reliance World Global Business Communication Capital Mutual Fund Life Insurance Personal Business Enterprise Business
  • 6. Anil Dhirubhai Ambani Group Founded: 1986  Founder: Dhirubhai Ambani  Headquarter: Mumbai, India  Reliance Life Insurance Founded By Anil Ambani : 2006  Reliance Life Insurance has over 700 branches and 1, 50,000 agents  It offers 23 products covering savings, protection & investment requirements. Revenue: Rs. 6,627 crore (US$1.2 billion) 2012  Profit: Rs. 458 crore (US$84 million) 2012  Employee: 11,000 (2011), 32,000 (2012)
  • 7. Corporate Objective A. life is different at every stage, life insurance must offer flexibility and choice to go with that stage. B. It is our aim to become one of the top private life insurance companies in India . Corporate Mission “To set the standard in helping our customers manage their financial future”
  • 8. Products of Reliance life Insurance Life insurance products are designed to suit the requirements of customers . Fundamentally the product provide for: Risk cover Investment Health cover Products Reliance Term Plan Reliance Whole Life Plan Reliance Child Plan Reliance Endowment Plan Reliance Special Endowment Plan Reliance Cash Flow Plan Reliance Credit Guardian Plan Reliance Special Credit Guardian Plan Reliance “Unit Linked Plan” .
  • 9. Recruitment & On - Boarding A. Recruitment is the process of searching for prospective employees and stimulating them to apply for job in organization. B. On -Boarding is the process of integrating new hires in a company. It normally includes filing up employment forms, orientation and training, and allotting employee codes, cards and work stations.
  • 10. Recruitment Process Joining Kit Joining Tracker Day of Joining Base Data Form C V Short listing Call for Interview First Interview Second Interview Third Interview Rejected Offer Mail Selected Head Office Employee Data Base Employee Data Base Partial Kit With Joining Kit Photo Copy of Partial Kit Regional Office Joining complete
  • 11. Primary And Secondary Objectives Of The Studies 1) Primary Objective • To study the Recruitment and On-Boarding process for Sales Manager profile in Reliance Life Insurance. •To study the various sources of recruitment followed in RLIC. •To search people whose skill fits into the company. 2) Secondary Objectives •Was to learn how HR Manager source the candidates through Networking, •Taking telephonic interviews, •Scheduling interviews with Managers. •How to do joining process.
  • 12. My Job Profile In Reliance Life Insurance In Reliance Life Insurance my responsibility started from: 1. Screening the candidate Whether the candidate is having knowledge, Skill and Ability to efficiently and effectively perform the job, To check the criteria In Reliance Life Insurance (RLIC): •Candidate should be a graduate. •Should have a Work experience of min 2 years in sales or 1 year in sales (Insurance) •Age should be a minimum of 28 and a maximum of 35. 2. Sourcing the candidate – Secondly I select the candidate through : 1. Networking ( , 2. Taking telephonic interviews, 3. Scheduling interviews with Managers.
  • 13. 3. Scheduling Interview of the candidate A) Generally 3 interviews are taken for the selection of a candidate. •First interview is taken by a Branch Manager. •Second interview is taken by the Regional manager. •Finally Third interview is taken by Zonal HR Head. A HR head can reject any candidate who has been selected in the first 2 interviews on the basis of educational qualification, work experience, past criminal records and reference check. Final salary package is decided during this interview. B) There is an Interview assessment sheet. Whatever the Interviewer observes about the interviewee is written in the IAS. The IAS Provides Following Entitlements: •Name of the candidates •Position Considered for •Location •Source/Reference •Date
  • 14. C) Interview Assessment •Technical Strengths •Behavioral Strengths •Area Of Improvement •Recommendation •Compensation Solution Suggested D) And the documents Interviewee carries with him/her at the time of the interview are: •Interview assessment Sheet •His / Her CV •Reference check and address Verification •General information Sheet •Other Information Sheet •Leadership Self Quiz •Some Question Finances and Management Concepts •Application Form For SM •My Market 100 •Format for furnishing details of family and relatives employed in Reliance Life Insurance Co. Ltd. if any. •Letter Of authorization
  • 15. •Previous Company Detail (offer letter, salary slip etc) •Qualification certificates and Mark sheet •Pan card •Driving License 4. OFFERMAIL After the interview an offer letter is released to the entire selected candidate. In this offer letter all the details regarding joining are present. Generally an offer mail is floated before two days of joining . The offer mail entitles the following details: •Date of joining •Day of joining •Designation Of The candidates •Package per annum •Venue Along with these, the selected candidates are asked to bring the following documents at the time of joining:
  • 16. •Resignation acceptance which should be signed and stamped by immediate boss •Last Company appointment letter •Last drawn Salary slip •Pan Card If applied then Acknowledgement for the same. •Identity prove: Driving license/ ration card/voter ID card/Passport •10 Photographs with Dark blue background. •Qualification certificates and mark sheet •NOC of the previous company. •Person should be aware of his blood group. All the documents are mandatory to bring. 5 Joining process:- Final Joining day in Reliance life Insurance is Tuesday and Friday. Jonnie has to fill two forms on the day of joining. One form is Joining kit Booklet and one is online joining Joining Booklet Kit 1) First I give joining booklet to the Candidate. They fill the manual Joining kit and submits the self attached mandatory documents to me .
  • 17. 2) Then I verifies the documents submitted with the originals, I write OSV (Original Seen and verified) and sign on the photocopies. If all documents are OK, then I proceed for online joining. CONTENT JOINING KIT BOOKLET •Joining report •Personal Information Form •Information Released form •Data Reference Check Form •Salary Account Declaration •Medical Insurance data •I Card Form •Requisition Form For E Mail •Business Card Requisition •Hardware Requisition Form •Data Card Requisition Form •PF/EPS Declaration/ Nomination Form •PF Transfer Form •Gratuity Nomination Form •Superannuation Nomination Form
  • 18. •Term Insurance Nomination Form •CTC Allocation Plan •Investment Declaration Form •Data Ownership Undertaking •IT security Policy Declaration •Code Of Ethics Undertaking •Specimen Signature Form BASE DATA FORM : It is an online form present on the official website of Reliance Life Insurance ( BASE DATA FORM Following information is to be filled in this form: •Name •Gender •Fathers name •DOB, Place of Birth
  • 19. •Aadhar Card no. •Blood Group, Height, Weight •Identification Mark •Present & Permanent Address(Period of staying) •Contact Number •PAN •E mail ID •Place of posting •Previous company details •Family details •Qualification information, etc. 1) “Submitted to” Select “Regional HR” & the Region as “ New Delhi/NCR” and then Press “ Save & Next “ and continue to fill the joining Kit . 2) In case the page close in between , due to system / server issue then log in again through same process and directly click on joining kit. 3) A page will open – Enter First name, Date of birth, Blood group and Date of joining and press the search button.
  • 20. 4) The pages of the candidate’s joining will be retrieved and joinee can continue filling the online joining kit from where it was discontinued. 5) Once BD No. is generated, I mail the scan of 4 documents along with the joining report to HR to generate SAP Code. 6) Scan documents required : •Pan Card/Acknowledgement of Pan card, •Cancelled Cheque, •Accepted copy of offer letter and •Resignation acceptance from previous employer. •10 passport photograph with dark blue background . 7) After online joining, I arrange the documents in the order mention in document check list and place duly filled joining kit and send separately to HR on receiving SAP codes. 8) Joining Kit Evolution.
  • 21. LIMITATIONS OF THE STUDY •Some executives and managers was busy because of which they were unwilling to give a clear picture of the system. •Unwillingness and carelessness of candidates. •Incomplete information given by candidates was difficult to access. •Perception of worker’s towards management is not excellent. • Difficult to study such a complex structure in such a small period. •Diversity in views of management and workers, between workers and between management people.
  • 22. RECOMMENDATION •Reliance Life Insurance should give more attention on its Quality and method of Recruitment & Selection. • Reliance Life Insurance should maintain the communication through feedback. They should take time-to-time feedback regarding customer satisfaction to know about the customer perception about their insurance products. •Budget required for Recruitment & Selection Process must be economical •Reliance Life Insurance should find out the factors for which the customers are purchasing their policies. •Reliance Life Insurance should provide all details related to any promotions, company schemes and Packages at the time of Final Selection. •The person conducting the Interview should make sure that candidate being interviewed shows better ability to listen, understand and answer queries.
  • 23. CONCLUTION Reliance Life Insurance is a Sales oriented organization. Profile of Sales Manager is the foundation rock of the organization. Acquiring and Retaining right talent at Sales Manager position is a must for this organization to grow and fulfil their vision. Recruitment and On- Boarding process has been given a lot of importance. Each stage varying from Manpower planning to sourcing to interviewing candidates and making selected candidate join is well defined and this helps Reliance Life Insurance to be proactive in their Talent Acquisition process rather than reactive in nature. As per the findings, Reliance Life Insurance was in sync with the industry standards. Though it entered very late in Insurance industry but with their products and HR policies they are able to attract talent from reputed organizations as well as young professionals and are able to retain them for long time.