AffinityLive and Arise Cloud Business Solutions - Client Success StoryPresentation Transcript
Client Success StoryArise Cloud Business Solutions
AffinityLiving: Arise Cloud Business Solutions Rob Laidlaw, Managing Director at Arise Business Solutions Sarah Khogyani, Social Media Manager at AffinityLive
Outline• Arise Business Solutions Background• Services• Business Challenges & Objectives• Implementing AffinityLive• Results
Location Christchurch, New ZealandIndustry IT Service Provider specializing in Cloud solutionsServices IT software consulting, implementation, training, and support
Company Background • Arise is an IT services company based in New Zealand. • They help other businesses migrate to a number of web-based business solutions. • Depending on the particular needs of the business, Arise recommends the best software solution.
Business Challenges & Objectives Many service businesses have a “need for collaboration when sharing client information. It means a lot to have it well organized.”
Key Functions Needed forArise Business Solutions • CRM • Job Management • Support Tools • Issue Tracking • Xero Integration
ImplementationAfter implementingAffinityLive, AriseBusiness Solutionsfound a process theycould repeatedly use.
Workflow Details“We typically start with sales, then lead to a job tied to that specific client.”“Not only has AffinityLive been able to provide a platform to make our company information visible to everyone on the team, but it also keeps all of our data together.”
Results & Insights“Having a system like AffinityLive leaves the process open to reselling and keeping ongoing opportunities with that client.”
ONE PLACE FOR YOUR BUSINESS To learn more about AffinityLive’s platform, visit us at www.affinitylive.com