It Ain’t Hip,
Happening or Hot:Why Gen-Xers Think
You're Irrelevant
and What to Do About It
You’re not really
irrelevant, but you
play one on TV
Connection
is where it’s at
get Out of the
The
library is
the sweet
spot.
“
”Michael
Porter (
LibraryM
an )
Libraries should be about the people
they’re for, not about the services we
think they need.
“
”
Barbara Fister, Gustavus
...
Library core values
should match
customer and
community core
Radical
Trust
in
Patrons
Zappos Core
Values
•Deliver WOW Through
Service
•Embrace and Drive
Change
•Create Fun and a Littl...
Librarians have
made retrieval
and accuracy a
god –
disregarding what
users’ preferences
are
-Chrystie Hill
Inside
Outside...
“We want to get freshmen in the door, showoff our
space, and hopefully make them feel comfortable. Let
them see that we ar...
Why not?
Poker
?
Deliver my
materials
to my
doorstep.
No cell
phones No Patrons.
Millenials
send and
receive
100s of
texts
a day
Your
library
should
have an
app
Make it
unbelie
vably
to Use
Your
EA
SY
I want things to work and work
well…If it’s hard to use, limited in
weird ways or doesn’t have
interesting-to-me content, ...
These images were produced by Queens Library. Design by
Interactive & Print Designer: Laura E. Sgambati. Concept by
Chief ...
These images were produced by Queens Library. Design by
Interactive & Print Designer: Laura E. Sgambati. Concept by
Chief ...
These images were produced by Queens Library. Design by
Interactive & Print Designer: Laura E. Sgambati. Concept by
Chief ...
I want to start
my own
business.
Is the
library
where I go
for help?
National
Novel
Writing
Month
170,0
Do you
offerTransactions
or
Experiences?
We Live in an
Experienc
e Economy
Expand Our Chance
to Participate
Over 400
million people
Interaction and
EngagementIs your social media
presence full of
announceme
or personality?
Don’t be the library,
Seth
Godin :
Libraries are
no longer
places for
obscure
books.
The web is
that.
Libraries
are places to
organize the
“
”
60
%
Is this the message you
want to send?
Or this?
Johnson County
Public Library
Or…something
like this?
Or even better, this?
Show
Your
Face
Shift from sites of
information to sites of collabora
o
inpu
creatio
NY Public
Library has
80,000
Txt
Referenc
e
FAIL
Natural
Language
not
Dewey
Collection
developm
ent
Where To Go
for the Good
Stuff
No one owns these
eReader
owners
who say
they read
more with
an eReader
than
before.
4
0
%
Where are you
on ebooks?
Some people don’t want to chat, be
known, have a conversation
I eat at home with
your books
(I also read on the beach and in
the bathtub!)
So let me, no,
encourage
me
Like, gawd,
let me pay
online
already!
Click here to donate
Be a
CSA
DI
Y
How to
Make
Homem
ade
Hard
Cidar
Or
Curbl
y
Ikea
Hacker
Communal hybrid of a public
library inside a pub
Classes Suck
Where are the
classes on:
Lake
Placi
d
Publi
c
Libr
ary
Compost Bins
and Programs
around
First Time
Power of the
Unexpected Doing
things
together
creates
community.
Michael
Wesch
CRAZY
Book Club over
drinks at the bar?
Ye
s
and
Give
The
m
Wha
t
Take a Look at the
Apple Genius Bar
Online Interviews with
Bloggers/Authors
like 7 impossible Things
Before Breakfast
Trivia
Night!
to see what’s
happening.
Where are people
What are people doing?
Go
there.
Or bring
LOOK
5Web Celebrities
You’ve Never Heard Of
shouldkeepaneyeon
Do
oce
Cory
Doct
orow
Seth
Ree
Drummond
The Pioneer
Woman
Frank
Technol
ogy
Entertai
Our time would be better
spent observing the core
needs of our communities
and thinking of exciting
ways to meet them. And...
You’re not really
irrelevant, but you
play one on TV
Connection
and
engagement
Thank
you
beesonk@einetwork.nethttp://www.delicious.com/afe
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
It ain’t hip happening or hot
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It ain’t hip happening or hot

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Presentation about Libraries serving Gen X, Gen Y, Millenials and other younger adults.

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  • We’re talking adults here. Who haven’t stopped wanting to be silly and have fun.
  • They delivery materials to your house ala netflix
  • Cell phone is part of our life-flow
  • Millenials send and receive 100s of texts a day
  • Fundraising – give me something I can get behind. No more stuffy wine-tasting and auctions.
  • Hire front line staff who know the difference
  • FREE training AND networking
  • Pub outside of Budapest is also a library
  • The compost bins are used for all of the library garden and yard trimmings and are a teaching site for lake friendly gardening practices. The library staff, visitors and local restaurants also add to the compost. Interpretive signs are above each bin explaining the composting process.
                 Backyard composting is a way to reconnect to our environment. When residents and visitors see how economical, how environmentally friendly and how easy the compost process is, we hope that they will be inspired to start their own backyard composting. Finished compost is used in all the library gardens. No other fertilizers are used in the gardens or lawn. Herbicides and pesticides are never used in these gardens.
  • It ain’t hip happening or hot

    1. 1. It Ain’t Hip, Happening or Hot:Why Gen-Xers Think You're Irrelevant and What to Do About It
    2. 2. You’re not really irrelevant, but you play one on TV Connection is where it’s at get Out of the
    3. 3. The library is the sweet spot. “ ”Michael Porter ( LibraryM an )
    4. 4. Libraries should be about the people they’re for, not about the services we think they need. “ ” Barbara Fister, Gustavus Adolphus College, MN
    5. 5. Library core values should match customer and community core
    6. 6. Radical Trust in Patrons Zappos Core Values •Deliver WOW Through Service •Embrace and Drive Change •Create Fun and a Little Weirdness •Be Adventurous, Creative, and Open Minded Customer
    7. 7. Librarians have made retrieval and accuracy a god – disregarding what users’ preferences are -Chrystie Hill Inside Outside and Online: Building Your Library Community
    8. 8. “We want to get freshmen in the door, showoff our space, and hopefully make them feel comfortable. Let them see that we are approachable and not stogy. We want to set the bar high and raise their expectations of what the library is or can be.” -Brian Matthews the Ubiquitous Librarian
    9. 9. Why not? Poker ?
    10. 10. Deliver my materials to my doorstep.
    11. 11. No cell phones No Patrons.
    12. 12. Millenials send and receive 100s of texts a day
    13. 13. Your library should have an app
    14. 14. Make it unbelie vably to Use Your EA SY
    15. 15. I want things to work and work well…If it’s hard to use, limited in weird ways or doesn’t have interesting-to-me content, I’m gone – Michael Stephens
    16. 16. These images were produced by Queens Library. Design by Interactive & Print Designer: Laura E. Sgambati. Concept by Chief Marketing Officer: James A. Keller.
    17. 17. These images were produced by Queens Library. Design by Interactive & Print Designer: Laura E. Sgambati. Concept by Chief Marketing Officer: James A. Keller.
    18. 18. These images were produced by Queens Library. Design by Interactive & Print Designer: Laura E. Sgambati. Concept by Chief Marketing Officer: James A. Keller.
    19. 19. I want to start my own business. Is the library where I go for help?
    20. 20. National Novel Writing Month 170,0
    21. 21. Do you offerTransactions or Experiences? We Live in an Experienc e Economy
    22. 22. Expand Our Chance to Participate
    23. 23. Over 400 million people
    24. 24. Interaction and EngagementIs your social media presence full of announceme or personality? Don’t be the library,
    25. 25. Seth Godin : Libraries are no longer places for obscure books. The web is that. Libraries are places to organize the “ ”
    26. 26. 60 %
    27. 27. Is this the message you want to send?
    28. 28. Or this?
    29. 29. Johnson County Public Library Or…something like this?
    30. 30. Or even better, this?
    31. 31. Show Your Face
    32. 32. Shift from sites of information to sites of collabora o inpu creatio
    33. 33. NY Public Library has 80,000
    34. 34. Txt Referenc e FAIL
    35. 35. Natural Language not Dewey
    36. 36. Collection developm ent Where To Go for the Good Stuff
    37. 37. No one owns these
    38. 38. eReader owners who say they read more with an eReader than before. 4 0 % Where are you on ebooks?
    39. 39. Some people don’t want to chat, be known, have a conversation
    40. 40. I eat at home with your books (I also read on the beach and in the bathtub!) So let me, no, encourage me
    41. 41. Like, gawd, let me pay online already! Click here to donate
    42. 42. Be a CSA
    43. 43. DI Y How to Make Homem ade Hard Cidar Or
    44. 44. Curbl y
    45. 45. Ikea Hacker
    46. 46. Communal hybrid of a public library inside a pub
    47. 47. Classes Suck Where are the classes on:
    48. 48. Lake Placi d Publi c Libr ary Compost Bins and Programs around
    49. 49. First Time
    50. 50. Power of the Unexpected Doing things together creates community. Michael Wesch CRAZY
    51. 51. Book Club over drinks at the bar? Ye s and
    52. 52. Give The m Wha t
    53. 53. Take a Look at the Apple Genius Bar
    54. 54. Online Interviews with Bloggers/Authors like 7 impossible Things Before Breakfast
    55. 55. Trivia Night!
    56. 56. to see what’s happening. Where are people What are people doing? Go there. Or bring LOOK
    57. 57. 5Web Celebrities You’ve Never Heard Of shouldkeepaneyeon
    58. 58. Do oce
    59. 59. Cory Doct orow
    60. 60. Seth
    61. 61. Ree Drummond The Pioneer Woman
    62. 62. Frank
    63. 63. Technol ogy Entertai
    64. 64. Our time would be better spent observing the core needs of our communities and thinking of exciting ways to meet them. And here’s the kicker: while access to information seems likely to be a core need for some time to come, checking materials in and out
    65. 65. You’re not really irrelevant, but you play one on TV Connection and engagement
    66. 66. Thank you beesonk@einetwork.nethttp://www.delicious.com/afe
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