USSTRATCOM Cyber & Space 2011 Walter Scott

Service Level AgreementsA New Acquisition Model for a BudgetConstrained EraImage: Iran | July 5, 2011 | 50cm

Service Level Agreement (SLA)• Vendor provides infrastructure and operations to deliver a service• Customer makes stable, multi-year commitment to acquire the service

Consumer Electronics

Dedicated Manufacturing

SLA Manufacturing • Seasonal demand • Can repurpose excess capacity • Can surge if needed

EnhancedView (EV) SLA QuickBird• NGA contract to acquire WorldView-2 unclassified, shareable imagery WorldView-1• 10 yr term, monthly fee• Priority access to 5-satellite On-orbit 0.6m GSD imaging constellation for much On-orbit less than cost of ownership On-orbit 0.46m GSD 0.5m GSD• Guaranteed capacity, accuracy, WorldView-3 WorldView-4 timeliness, availability• Includes hosting and delivery• Continuous improvement in capacity, # sats, resolution, 2014 2018 timelines, etc 0.3m GSD <=0.3m GSD• Firm fixed price, low cost risk

DigitalGlobe Satellite Acquisitions Schedule Growth (Percent) 160% 140% 120% 100% 80% 60% 40% 20% 0% -200% 0% 200% 400% 600% 800% Cost Growth (Percent)

DigitalGlobe Satellite Acquisitions Schedule Growth (Percent) 160% 140% 120% 100% 80% 60% WorldView-1 40% QuickBird, WorldView-2 20% 0% -200% 0% 200% 400% 600% 800% Cost Growth (Percent) (All cost growth has been absorbed entirely by DigitalGlobe; none was passed on to the USG)

SLAs Enable This Performance• Stable requirements• Stable funding• Stable, experienced staffing• Managed innovation• Eating our own cooking

Why Are SLAs Better? Traditional Acquisition SLA Acquisition• You buy the car • You sign up for an SLA• You drive the car • We drive the car• You pay for gas • We pay for gas • We fix the car if it breaks• You fix the car if it breaks • We add a better car every few years• You buy a new car every few years • When your relatives visit, we provide extra cars for their use • And it all costs less than ownership

SLAs Most Applicable When• Up-front investment is needed to create required infrastructure• Activity requires development and operations• Long term, (mostly) predictable needs• Bleeding edge technology not required – SLA does allow for technology insertion• There are multiple customers across whom to spread costs, and enabling surge capacity

SLA Model is Applicable To Imagery Geospatial production • & Analysis?• Telecommunications• Launch• Weather?• Cyber?

USSTRATCOM Cyber & Space 2011 Walter Scott

by AFCEA International

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USSTRATCOM Cyber & Space 2011 Walter Scott Presentation Transcript