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Using Personas to capture Assistive Technology and Accessibility Needs of People with Disabilities
 

Using Personas to capture Assistive Technology and Accessibility Needs of People with Disabilities

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Using Personas to capture Assistive Technology and Accessibility Needs of People with Disabilities

Using Personas to capture Assistive Technology and Accessibility Needs of People with Disabilities

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    Using Personas to capture Assistive Technology and Accessibility Needs of People with Disabilities Using Personas to capture Assistive Technology and Accessibility Needs of People with Disabilities Presentation Transcript

    • Using Personas to capture Assistive Technology and Accessibility Needs of People with Disabilities Nicky Sulmon (KUL), Karin Slegers (KUL) , Karel Van Isacker, (MCA) Maria Gemou (CERTH-HIT), Evangelos Bekiaris (CERTH-HIT)
    • Agenda
      • User-centred design aims & process
      • ÆGIS user groups
      • Challenges
      • ÆGIS & ACCESSIBLE Personas
    • User-centred design
      • Design approach
        • User is starting point, not technology
        • Users are actively involved in research & design activities
    • User-centred design
      • Added values:
        • Close match between user needs and solutions
        • Increased user acceptance
        • Early identification of usability problems
        • Optimal user experience
    • UCD aims in ÆGIS
      • Following a holistic User Centred Design approach, ÆGIS aims to ensure that user needs:
        • are identified for several user groups
        • are considered throughout the entire project
    • UCD process in ÆGIS
      • Four phases:
        • Gathering user needs
        • Specifying user requirements
        • From concept to working prototype
        • Field trials
    • UCD process in ÆGIS - Phase 1
      • Gathering User Needs - Analyses of users, tasks & contexts
    • UCD process in ÆGIS - Phase 2
      • Specifying user needs - Translating insights into usable formats
    • ÆGIS - user groups
      • End users of Assistive Technologies and ÆGIS accessible applications, experiencing one or more of the following mild to severe impairments;
        • Blind and low-vision users
        • Motor impairment users (upper limb)
        • Cognitive impairment users (including learning difficulties)
        • Hearing impairment users
        • Speech/communication impairment users
      • All groups also consider people with disabilities of all ages, so including the older people
    • UCD challenges in ÆGIS - user groups
      • Groups of end users are heterogeneous:
        • Severity of impairment
        • Nature of impairment
        • Co-morbidity
      • Cultural differences
    • Personas
      • Fictitious character
      • Representation of target users: Characteristics, problems, needs, wishes, likes, dislikes, …
      • Based on data of real users
    • Personas – Why?
      • Bring developers closer to the beneficiaries they develop applications for
        • Make user requirements tangible
        • Bring target group to life, create empathy
        • “ Someone to design for”
        • Keep user needs in mind during entire the process of design & development
    • Personas in ÆGIS
      • 17 personas
        • 15 end users
        • 2 professionals
      • Five sections:
        • Bio
        • Technology use
        • Problems
        • Needs & wants
        • Last month…
    • Example: Adam Ljung
    • Personas in ÆGIS – Applied in ACCESSIBLE project
      • ACCESSIBLE personas
        • New ones (13)
          • Derived from the findings of the ACCESSIBLE survey and extracted requirements
        • Also based partially on the ÆGIS Personas.
      • 3 sections:
        • Bio
        • Technology usage
          • Problems
          • Solutions
    • Personas overview - ÆGIS & ACCESSIBLE project Peter, Magda , Maria , John , Nikolaos , Andy Carlos, Emma , Jane , Wayne Speech/communication impairment Magda , Ellen Emma , Edward, Tomasa Hearing impairment John , Matthew , Maria , Andy , Nikolaos Adam, Gert , Peter , Wayne Cognitive impairment/learning difficulties John , Jackie, Magda , Charles, Maria Ramin, Caroline, Jane , Mikel, Peter Motor impairment David, Nikolaos , Kathleen , Matthew , Maurice Gert , Nitesh, Märta, Paulina Visual impairment ACCESSIBLE AEGIS
    • Availability & licence
      • ÆGIS personas available in accessible pdf format
        • Available for download from ÆGIS website www.aegis-project.eu (results > personas)
        • Licensed under a Creative Commons Attribution-Share Alike 3.0 License
      • ACCESSIBLE personas
        • Soon to be available in accessible pdf format via www.accessible-project.eu
        • Also to be licensed under a Creative Commons Attribution-Share Alike 3.0 License
    • To receive updates
      • Follow us on Twitter
        • ÆGIS: Twitter.com/aegisproj
        • ACCESSIBLE: Twitter.com/AccessibleProj
      • Project websites:
        • ÆGIS: www.aegis-project.eu
        • ACCESSIBLE: www.accessible-project.eu
      • E-mail to subscribe to our newsletters
        • ÆGIS: info@aegis-project.eu
        • ACCESSIBLE: http://www.accessible-project.eu/index.php/contact.html
    • Questions? [email_address]