NHS Staffing Services Brochure


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NHS Staffing Services Brochure

  1. 1. NHS Staffing ServicesAn experienced supplier of healthcare staffing solutions to the NHS www.advantagehealthcare.com
  2. 2. Supplier to theNHSAdvantage Healthcare has a long and successful history of providing qualified healthcare professionals to the NHS.We have expertise in delivering our services into acute, mental health and community healthcare establishments,as well as extensive experience in supplying staffing solutions to Primary Care Trusts.We are an approved supplier to the NHS under the Buying Solutions Framework, for every region of the country. Wehave also been included as a trusted NHS supplier on the London Procurement Programme.Throughout our branch network, we have a large bank of qualified and experienced healthcare professionalsincluding qualified Nurses, skilled Healthcare Assistants and Clinical Support Workers. We can provide staffingsupport on an ad-hoc or ongoing basis to take care of staff shortfalls or unplanned absence, as well as completerota management where required.Our dedicated NHS Branch Consultants are experienced in dealing with the fast paced nature of a modern NHS staffbank and respond efficiently to short notice requests.We are happy to work with your Trust on an informal basis, or alternatively as apreferred supplier under a Service Level Agreement (SLA) for the supply of; • Registered General Nurses • Registered Mental Health Nurses • Registered Paediatric Nurses • Registered District Nurses • Registered Community Nurses • Registered Nurses for Specialist Wards • Community Psychiatric Nurses • Nurse Team Leaders • Healthcare Assistants • Student Nurses • Clinical Support Workers • Allied Health ProfessionalsWhether you require additional resource in large acute hospitals, smaller community hospitals, specialised districtand community based Nursing teams, dedicated mental health wards or secure units, Advantage Healthcare has aworkforce of highly trained and dedicated healthcare professionals available to assist you.
  3. 3. “ We have a long and successful history of providing qualified healthcare professionals to the NHS. 0800 200 6116 www.advantagehealthcare.com
  4. 4. QualityAssuranceAdvantage Healthcare has comprehensive internal quality assurance systems which are continually reviewed andmonitored to ensure we provide the NHS with a service that is not only highly dependable, but also ensures thatthe well being of your patients is our main priority.Our Clinical Governance team comprises over 30 Nurse Specialists, Regional Nurses, Branch Nurses and Quality andDevelopment Managers, operating at all levels of our business.Clinical Nurse SpecialistsOur Clinical Nurse Specialists are part of a dedicated team of qualified professionals who offer clinical support andguidance to our Nurses working within the NHS. The Clinical Nurse Specialists’ experience and qualifications cover awide range of clinical specialties.Quality and Development ManagersOur Quality and Development Managers ensure that we only supply the highest quality staff by implementingrigorous internal quality assurance systems, which they continually review and monitor. All of our workers arecompliant with the Buying Solutions Framework and Care Quality Commission regulations.Branch NursesOur Branch Nurses conduct all interviews for our Nurses seeking to work in the NHS, they are the only members ofthe Branch team that are authorised to evaluate the applicants’ skills and experience. They provide a knowledgebase for our NHS Consultants advising on the suitability for each worker to deliver care on a specific ward or unit.In conjunction with our external and internal audit procedures, all Advantage Healthcare branches conduct regularclient visits and routine checks on the staff we supply to ensure full compliance with all regulatory standards andbest practice. We also seek regular feedback from our clients to ensure all staff are performing at optimum levels,at all times.
  5. 5. Our ModelLayers of SupportOur model is designed to fully support both NHS staff banks and individual wards. It ensures a safe and sustainableservice is delivered by our healthcare professionals, with the support of our Clinical Governance and Branch teams. 0800 200 6116 www.advantagehealthcare.com
  6. 6. OurTrainingA strong focus on continued staff training and development is central in our pursuit of excellence. A thoroughassessment of each worker’s training requirements is undertaken by the Branch Nurse, specifically identifying keytasks that the worker will be required to undertake as part of their role within the NHS. Workers who are successfulat interview are required to complete our Agency Worker Training Programme, which includes mandatory training.Initially driven by NHS requirements, our accredited Chartered Institute of Environmental Health (CIEH) and RoyalCollege of Nursing (RCN) online training programme, which is supported by instructor-led classroom based training,must be successfully completed by all workers. The online training combines Common Induction Standards for bothAdults (Skills for Care) and Children (Children’s Workforce Development Council) and supports the Quality CreditFramework (QCF) Level 2 and 3 Diplomas in Health and Social Care.To comply with our quality assurance processes, each worker must achieve a 100% pass rate in both the online andinstructor-led training before being considered for a role within Advantage Healthcare. Thereafter, our workers arerequired to maintain their compliance annually and are notified automatically by our Learning Management Systemwhen their training requires renewal.The table below demonstrates the stringent training programme that our workers are required to complete. Module Title Delivery Method Introduction to Mandatory Training Online Advantage Healthcare and Your Responsibilities Online Working Effectively Online Health and Safety (including; Confidentiality, Caldicott, Infection Control, Food Hygiene and Online Handling Violence and Aggression). Medication Awareness (Prompt and Assist) Online Basic First Aid (including; Adult and Child, Infant Basic Life Support and Cardiopulmonary Online Resuscitation (CPR). Primary and Secondary Assessment, Dealing with Burns, Electrocution, Fractures, Falls, Breathing Difficulties and Anaphylaxis). Development of Children and Young People Online Safe Guarding Vulnerable Adults and Children Online Manual Handling and People Movement Online Personal Development Online Basic First Aid Instructor-led Training Manual Handling Instructor-led Training Medication Administration Instructor-led Training Care Planning and Risk Assessment Instructor-led Training Nutrition and Hydration Distance Learning Mental Capacity and Deprivation of Liberty Safe Guards Distance Learning Working with Families Distance Learning Dementia Online Learning Disabilities Distance Learning
  7. 7. 0800 200 6116www.advantagehealthcare.com
  8. 8. Platinum RatedStaff SupplierAdvantage Healthcare has been awarded platinum status following a comprehensive audit conducted by the NHSLondon Procurement Programme. This is the highest rating available and is equivalent to a compliance score of 95%or higher. The result of this audit further substantiates our ongoing commitment and dedication to providing theNHS with the highest standards of care possible.To ensure that governing codes of practice are consistently achieved, we have heavily invested in advancedcompliance technologies which measure and monitor the development of our workforce. Alltraining information is stored on our Learning Management System which imports and exportsscheduled data to our primary and secondary databases. These automated mechanismsensure our workforce records are accurately maintained and updated when required.You can be assured that all Advantage Healthcare workers will; • Arrive on site in plenty of time for the start of their shift. • Display their photographic identification badge at all times. • Wear a clean and ironed Advantage Healthcare uniform. • Be polite and courteous to both your staff and patients. • Listen to instructions given and carry out their tasks in a diligent, efficient and professional manner. • Demonstrate a flexible approach to requests made of them. • Arrive with a timesheet for their supervisor to sign at the end of their shift.Our advanced technological infrastructure has supported us in achieving our platinum status and enables us todeliver the high quality of care that your patients require.
  9. 9. AdditionalBenefitsCost-Effective Quality ServiceWe understand the increasing demand on NHS Trusts to obtain maximum value for money from their budgets.Whether you are involved in an NHS staff bank, procurement department, or work directly on a ward, there isalways a requirement to save money without compromising patient safety and best working practice.Advantage Healthcare works in partnership with the NHS to assist in reductions on agency spend, whilst maintainingan unrivalled frontline service. Our rates are continually reviewed to ensure our clients continue to receive themost cost-effective service that we can provide, whilst maintaining quality of service.Out-of-Hours ServiceWe provide all of our clients with a comprehensive out-of-hours service that enables us to fulfill your staffingrequirements at any time of the day or night.Our out-of-hours service is delivered by Advantage Healthcare employees who have access to the same worker andclient information as our branches. This enables our team to provide you with the continuity of staff that is the keyto successful service delivery.Supplying to National Health Service ProfessionalsWe work in partnership with National Health Service Professionals (NHSP) for a variety of NHS Trusts and haveaccess to WorkFlow through the NHSP web browser, therefore allowing us to fill shifts that NHSP are unable tocover.Continuing Care at HomeAdvantage Healthcare is also a specialist provider of continuing healthcare services, offering a flexible home-basedalternative to hospital or residential care. This service, delivered by Qualified Nurses, Healthcare Assistants andSupport Workers, will enable your Trust to free up much needed bed space for patients cleared to be released fromhospital, whilst having the peace of mind that their healthcare requirements are still being met. 0800 200 6116 www.advantagehealthcare.com
  10. 10. UK WideBranchesOur extensive UK branch network enables us to provide care to the NHS on a national scale. Telephone us at anytime of the day to discuss your staffing requirements.Birmingham Fylde Coast Nottingham0121 616 1984 01253 788 344 0115 993 4282birmingham@advantagehealthcare.com fyldecoast@advantagehealthcare.com nottingham@advantagehealthcare.comBrighton Glasgow Peterborough01273 220 660 0141 221 0055 01733 233 323brighton@advantagehealthcare.com glasgow@advantagehealthcare.com peterborough@advantagehealthcare.comCambridge Halifax Portsmouth01223 412 020 01422 380 444 02392 382 323cambridge@advantagehealthcare.com halifax@advantagehealthcare.com portsmouth@advantagehealthcare.comCardiff Harrogate Rochdale02920 225 793 01423 528 090 01706 759 511cardiff@advantagehealthcare.com harrogate@advantagehealthcare.com rochdale@advantagehealthcare.comCentral London Ipswich Sheffield0207 836 6396 01473 286 006 0114 244 9116strand@advantagehealthcare.com ipswich@advantagehealthcare.com sheffield@advantagehealthcare.comColchester Leeds Tees Valley01206 228 333 0113 243 5995 01642 606 805colchester@advantagehealthcare.com leeds@advantagehealthcare.com teesvalley@advantagehealthcare.comCroydon Leicester Telford0208 256 1990 0116 270 7934 01952 278 291croydon@advantagehealthcare.com leicester@advantagehealthcare.com telford@advantagehealthcare.comEaling Liverpool Social Work0208 567 2495 0151 227 9300 01206 228 377ealing@advantagehealthcare.com liverpool@advantagehealthcare.com socialwork@advantagehealthcare.comFarnborough Norwich01252 376 123 01603 813 969farnborough@advantagehealthcare.com norwich@advantagehealthcare.com
  11. 11. What do you Need to do next? For further information on the types of service we can provide, please contact us by telephone, email or by visiting our website.Telephone: Email: Website:0800 200 6116 nhsenquiries@advantagehealthcare.com www.advantagehealthcare.com/nhs