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Akendi
Akendi
Akendi
Akendi
Akendi
Akendi
Akendi
Akendi
Akendi
Akendi
Akendi
Akendi
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Akendi

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Akendi Design Methods

Akendi Design Methods

Published in: Technology, Business
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  • 1. Company overview
  • 2. About us Akendi is an end-to-end experience design, research and strategy firm. We are passionate about the design And creation of intentional product and service experiences, whether those experiences involve physical products, face-to-face, online, or bricks-and- mortar interactions.
  • 3. EXPERIENCES Products Customers SPATIAL ENVIRONMENT Software Users Clients Services EVENTS
  • 4. Why End-to-end Experience Design? ? – It’s what your audience lives through in the end – It’s what is delivered / provided / created
  • 5. ORGANISATION INTERNAL PROCESS: 4 X 4 BUSINESS HUMAN CONTENT TECH EXPERIENCE Software Service Space Product
  • 6. STRATEGY RESEARCH DESIGN TEST Personas Key Models Ethnographic Plan Vision Measure Scenarios Sketch Performance Wireframes Field research Roadmap Market Learn Environment Ideate Indicators & Visuals Interviews Requirements Mandate Design Brief Metrics Specs Survey Survey Focus Group Focus Group Interviews Interviews Panel Panel Omnibus Omnibus
  • 7. Akendi Services • Strategy – Product, web, experience – Stakeholder analysis, end-to-end awareness • Experience Research – User, customer – behavioural view – Field research, contextual inquiry, ethnographic – Personas, Usage scenarios – Experience Mapping • Experience Design – Communication Systems – Information architecture – information design, conceptual design – Interaction design - wireframes – Visual design, Branding • Testing – Usability, User Experience
  • 8. Lipstick on the tap point Hygienic concerns when a bottle is (re) used Biggest water users have coffee mug - meetings in different buildings Waste water retainer dirty Often overflows – used as drain Hard to take out and empty in kitchen
  • 9. Total product experience love.
  • 10. A shared experience.
  • 11. Help!
  • 12. EXPERIENCE LIFECYCLE EXPERIENCE DESIGN TECHNOLOGY AWARE BUSINESS CONTENT HUMAN EXPLORE COMPARE PURCHASE EXPERIENCE OUT OF BOX SETUP Software Service OPERATE Product Space MAINTAIN UPGRADE STRATEGY RESEARCH TEST DESIGN RECYCLE

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