How Small Talk Can Save Your Life - Heroku Talk

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How Small Talk Can Save Your Life - Heroku Talk

  1. 1. Heroku San Francisco, CA presented by Adria Richards Small Talk Can Save Your Life Thursday, September 5, 13
  2. 2. The single biggest problem with communication is the illusion that it has taken place. ― George Bernard Shaw Thursday, September 5, 13
  3. 3. Thursday, September 5, 13
  4. 4. Thursday, September 5, 13
  5. 5. You can dance... Thursday, September 5, 13
  6. 6. But can you lift up your team? Thursday, September 5, 13
  7. 7. nomnomnom Lunch is over. Thursday, September 5, 13
  8. 8. Thursday, September 5, 13
  9. 9. Kidnapping + small talk = Your Life! Thursday, September 5, 13
  10. 10. Thursday, September 5, 13
  11. 11. Step 1 Pick someone to chat with Thursday, September 5, 13
  12. 12. Exercise 1 Say Hi!” Thursday, September 5, 13
  13. 13. “How did it feel?” Thursday, September 5, 13
  14. 14. Step 2 Say something Thursday, September 5, 13
  15. 15. Exercise 2 Marbles Thursday, September 5, 13
  16. 16. “What did you notice?” Thursday, September 5, 13
  17. 17. Step 3 Listen and acknowledge Thursday, September 5, 13
  18. 18. Thursday, September 5, 13
  19. 19. What do you want at work? Thursday, September 5, 13
  20. 20. Communication Challenge • Tomorrow, hold the door for 1 coworker • For the next seven days, smile at 1 new person each day • Say “Thank You” to another employee next week Thursday, September 5, 13
  21. 21. Thank you! Thursday, September 5, 13
  22. 22. Photo Credits Escort Sport - My first new car http://www.flickr.com/photos/32659528@N00/232616660/ A Really Hot HOT WHEELS Car: Chevy Camaro http://www.flickr.com/photos/puuikibeach/7037656287/ dancers IMG_0362 http://www.flickr.com/photos/mcwild/16433641/ dancers IMG_0485 http://www.flickr.com/photos/mcwild/16435644/ Peanuts? What Peanuts? I didn't see no stinking peanuts. http://www.flickr.com/photos/15609463@N03/7673361852/ foto taxi new york http://www.flickr.com/photos/47260027@N04/579426 MotorBikeTricks 0511 8302bwr http://www.flickr.com/photos/ross_elliott/5912689381/2769 Calming The Storm http://www.flickr.com/photos/83346641@N00/4851912 Thursday, September 5, 13

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