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ADP ReThink Global HCM: People, Process, & Technology

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http://bit.ly/1eQtbuO …

http://bit.ly/1eQtbuO

By David Crumley
VP, HRIS & Continuous Improvement
Coca-Cola Enterprises

Published in: Technology, Business

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  • 1. Building Bridges: People, Process and Technology David Crumley VP, HRIS & Continuous Improvement
  • 2. G Overview
  • 3. Customer Focus Production/ distribution A Strong Partnership Consumer Focus G Marketplace execution Community and customer brand marketing Long-term Sustainable, Profitable Growth Franchise leadership Brand development/ innovation Brand marketing
  • 4. Refreshments The Coca-Cola System G
  • 5. It All Begins With a Strategy G
  • 6. Our True North Establish G winning and inclusive culture a World class capabilities Execution excellence
  • 7. Build our talent pipeline HR Strategy to Support our Business Develop our capabilities G Motivate our team Build the right environment Simple – Flexible – Agile
  • 8. CONNECT to HR tools, processes and information HR Technology Vision G GROW with continuous improvement WIN through engagement and customer satisfaction
  • 9. Prior to 2009… G
  • 10. Structure – HR Tools – Accessibility – Simplicity Our Call to Action G
  • 11. IT The Right Structure is Critical …and Evolves! HR G HR IT Development Deployment VP, HRIS & Continuous Improvement Reporting & Analytics Production Support HR Continuous Improvement (Lean/Six Sigma)
  • 12. Compensation Merit Incentives Our Technology Progression 2009-2013 Performance Talent / Succession Learning Workforce Analytics Scorecards Dashboards G Timekeeping Recruiting and Onboarding CORE HR DATA Payroll, ESS, MSS
  • 13. ANYTIME. ANYWHERE. Accessibility and Simplicity – Core to Adoption G
  • 14. Connecting the “Hard to Reach” Folks G
  • 15. Our amount of data quickly went from this… G
  • 16. Attendance Employee Help Cases Onboarding …to THIS! Job Data G Compensation Demographics Engagement Survey Learning Performance Talent Management ER Cases Job Moves
  • 17. How do we harness the power of the data to help our business?
  • 18. 2014-beyond 2011-2013 Our Approach   Integrate business data Get Sexy   Predictive analytics with Data!   Strategic WFP   Analytics technology   Report automation G   Dashboards Operationalize Data Strategy 2009 - 2010   Regular routines   Global data standards   Centralize reporting Build the Foundation
  • 19. Attendance Workforce Analytics Technology Making Order out of Chaos! Employee Help Cases Attendance Employee Help Cases Onboarding Onboarding Demographics Demographics Standard Reports Dashboards Learning Performance Talent Management Compensation Learning Engagement Survey Job Data G Compensation Engagement Survey Job Data ER Cases Job Moves Talent Management Integrated Scorecards ER Cases Job Moves Performance Real Time Benchmarking
  • 20. HR Analytics in the Hands of Business Leaders G
  • 21. October 2010 Evolution of our Analytics Practice October 2011 October 2012 October 2013 G Workforce Analytics Lean / Six Sigma Report Scheduler
  • 22. We are moving from here… G
  • 23. G …to Here!
  • 24. ADHERENCE to HR MODEL EFFICIENCY G So what? ACCURACY ENGAGEMENT
  • 25. More Cloud The Road Ahead •  Payroll to ADP •  Core data More Mobile •  iPad app G •  Remaining core HR processes More Analytics •  Integrate business data •  SWP •  Predictive More Social •  Social Learning •  Recruiting Support •  Onboarding Support CONTINUOUS IMPROVEMENT - BPMS
  • 26. Key Takeaways Cloud / SaaS is a must G Analytics: Get the basics right Leadership buy-in is critical
  • 27. Enjoy an ice cold Coca-Cola this weekend! G