Your SlideShare is downloading. ×
Multipurposing policy and procedure content
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Multipurposing policy and procedure content

1,446
views

Published on

Highlights from Adobe pre-STC 2012 Summit Thought Leader event by Lightext. Note: most of the presentation was an engaging "live demo" of RoboHelp publishing Policy & Procedures manual *and* training …

Highlights from Adobe pre-STC 2012 Summit Thought Leader event by Lightext. Note: most of the presentation was an engaging "live demo" of RoboHelp publishing Policy & Procedures manual *and* training materials from the same content.

Published in: Education, Technology

0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
1,446
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
3
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Multi purposing your Policy and Procedure Content for Today’sEnterprisesBY LIGHTEXT, INC. beth@lightext.com/pam@lightext.com May 20, 2012
  • 2. Lightext ServicesConsulting• Policy & Procedure• Customized Training Design & DeliveryTraining• Adobe Product Training• Learning Professional Courses
  • 3. A few of our clients…
  • 4. and clients from the past…
  • 5. ChallengesVision Frustrations
  • 6. Uses of Policy & Procedure •Policies Only Regulatory & Audit •Subsets for Management Policy & •Online Help Procedure •Process Flows •On the job Desktop Training training •Classroom Online •Call Center Help •Help Desk •Systems Manuals Guides •Job Aids •User Guides
  • 7. Methodology for Success Analyze the Project Finalize for Create a Publishing Prototype Gain Write Approvals Drafts
  • 8. Improving Sustainability Single Source for Multiple Purposes Augment and Incorporate; Dont Duplicate Content Consider Optimum Organization for End User Online Library as a Foundation for Learning
  • 9. Thank You!Beth Gerberbeth@lightext.com @lightextincPam Harrisonpam@lightext.com @lightextpamLightext, Inc.626-357-2017www.lightext.com

×