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Multipurposing policy and procedure content
 

Multipurposing policy and procedure content

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Highlights from Adobe pre-STC 2012 Summit Thought Leader event by Lightext. Note: most of the presentation was an engaging "live demo" of RoboHelp publishing Policy & Procedures manual *and* training ...

Highlights from Adobe pre-STC 2012 Summit Thought Leader event by Lightext. Note: most of the presentation was an engaging "live demo" of RoboHelp publishing Policy & Procedures manual *and* training materials from the same content.

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    Multipurposing policy and procedure content Multipurposing policy and procedure content Presentation Transcript

    • Multi purposing your Policy and Procedure Content for Today’sEnterprisesBY LIGHTEXT, INC. beth@lightext.com/pam@lightext.com May 20, 2012
    • Lightext ServicesConsulting• Policy & Procedure• Customized Training Design & DeliveryTraining• Adobe Product Training• Learning Professional Courses
    • A few of our clients…
    • and clients from the past…
    • ChallengesVision Frustrations
    • Uses of Policy & Procedure •Policies Only Regulatory & Audit •Subsets for Management Policy & •Online Help Procedure •Process Flows •On the job Desktop Training training •Classroom Online •Call Center Help •Help Desk •Systems Manuals Guides •Job Aids •User Guides
    • Methodology for Success Analyze the Project Finalize for Create a Publishing Prototype Gain Write Approvals Drafts
    • Improving Sustainability Single Source for Multiple Purposes Augment and Incorporate; Dont Duplicate Content Consider Optimum Organization for End User Online Library as a Foundation for Learning
    • Thank You!Beth Gerberbeth@lightext.com @lightextincPam Harrisonpam@lightext.com @lightextpamLightext, Inc.626-357-2017www.lightext.com