Initiated by Maastricht University                                                     A BEAUTIFUL                        ...
Initiated by Maastricht Initiated by Maastricht UniversityUniversity
“   Large companies also are    learning that it might be more    profitable to become a platform    to attract a variety ...
Initiated by Maastricht Initiated by Maastricht UniversityUniversity
Increasing adoption of     cloud computing/digital storage                        Financial                      performan...
“                 With innovative                 document                 management                 services, a provider...
Initiated by Maastricht Initiated by Maastricht UniversityUniversity
Open Innovation            Initiated by Maastricht             Initiated by Maastricht University            University
86                                  Over        currently                                  200                            ...
The ResearchTo identify the success factors for openinnovation at Document Services Valley                              In...
Intensity                               Brand(affiliation & identity)                                                     ...
How do we evaluate success  Challenge:      Intangible benefits      Long-term nature of open innovation      Multiple...
Initiated by Maastricht Initiated by Maastricht UniversityUniversity
Initiated by Maastricht Initiated by Maastricht UniversityUniversity
Initiated by Maastricht Initiated by Maastricht UniversityUniversity
Initiated by Maastricht Initiated by Maastricht UniversityUniversity
of PADSI entrepreneurs think thatDocument Services Valley has anadded value for their company                         Init...
Key Insights Important to create an “internal culture that welcomes, expects and rewards innovative processes”     (Eisin...
What does it mean for different       stakeholders?The                         EntrepreneursGovernment                    ...
PADSI entrepreneurs say…“Een plek om bedrijven te              “Meest interessante, innovatieve en                        ...
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Beautiful beginning for open innovation

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Beautiful beginning for open innovation

  1. 1. Initiated by Maastricht University A BEAUTIFUL BEGINNNING FOR OPEN INNOVATION The Journey of Document Services Valley and it’s Success Factors Wiebke Eberhardt & Aditya Pawar 27-03-2013 Initiated by Maastricht University
  2. 2. Initiated by Maastricht Initiated by Maastricht UniversityUniversity
  3. 3. “ Large companies also are learning that it might be more profitable to become a platform to attract a variety of smaller firms for collaboration rather than simply try to partner with or acquire a single firm. Henry Chesbrough, Open Services Innovation (2011) Initiated by Maastricht Initiated by Maastricht University University
  4. 4. Initiated by Maastricht Initiated by Maastricht UniversityUniversity
  5. 5. Increasing adoption of cloud computing/digital storage Financial performance Océ 2011 “disappointing” Initiated by Maastricht Initiated by Maastricht University University
  6. 6. “ With innovative document management services, a provider Need for like Océ Business service Services is in ainnovation position to maintain healthy margins Anton Schaaf, CEO at Océ N.V. Initiated by Maastricht Initiated by Maastricht University University
  7. 7. Initiated by Maastricht Initiated by Maastricht UniversityUniversity
  8. 8. Open Innovation Initiated by Maastricht Initiated by Maastricht University University
  9. 9. 86 Over currently 200 companies running in the projects network 10 42 34 projects in projects inprojects in PADSI PADSI PADSI phase 2 phase 1 phase 3 Initiated by Maastricht Initiated by Maastricht University University
  10. 10. The ResearchTo identify the success factors for openinnovation at Document Services Valley Initiated by Maastricht Initiated by Maastricht University University
  11. 11. Intensity Brand(affiliation & identity) Trust Minimal administration Face-to-face FrequencyStructure & direction Process Nature of Incentives PADSI collaboration/ interaction Filter on: Success Factors Approachability BDs • Literature • Uniqueness to Social Adaptability BDs DSV Discussion BDs • Expert Explorative nature Emergent Composition of feedback States value network Neutral environment Competencies Outsider role of Canon-Océ Internal locus of control Not being perfect Same industry collaboration Learning from own/other mistakes Nature of knowledge Entrepreneurial Qualities Initiated by Maastricht Initiated by Maastricht University University
  12. 12. How do we evaluate success  Challenge:  Intangible benefits  Long-term nature of open innovation  Multiple goals and objectives  Measures of success:  Intention to collaborate  With other PADSI entrepreneurs  With Canon-Océ  Perception of others as partners  Contribution to long-term success Initiated by Maastricht Initiated by Maastricht University University
  13. 13. Initiated by Maastricht Initiated by Maastricht UniversityUniversity
  14. 14. Initiated by Maastricht Initiated by Maastricht UniversityUniversity
  15. 15. Initiated by Maastricht Initiated by Maastricht UniversityUniversity
  16. 16. Initiated by Maastricht Initiated by Maastricht UniversityUniversity
  17. 17. of PADSI entrepreneurs think thatDocument Services Valley has anadded value for their company Initiated by Maastricht Initiated by Maastricht University University
  18. 18. Key Insights Important to create an “internal culture that welcomes, expects and rewards innovative processes” (Eisingerich, 2009)  Team of Business Developers  Promote informal environment, internal locus of control and trust  Network moments for intense interactions  Stage-gate-process as supporting tool Initiated by Maastricht University
  19. 19. What does it mean for different stakeholders?The EntrepreneursGovernment Business Canon-Océ Developers Initiated by Maastricht Initiated by Maastricht University University
  20. 20. PADSI entrepreneurs say…“Een plek om bedrijven te “Meest interessante, innovatieve en inhoudelijkeontmoeten en innovatie te ondernemersnetwerk in Limburg”stimuleren” Most interesting, innovative and -with respect to the content- best entrepreneurial network in LimburgA place to meet other companies andto stimulate innovation “Kleinschalig maar toch breed gedragen. Silicon Valley XS” Small yet widely supported. Silicon Valley XS“Samenwerking met eenbekend bedrijf, echter onder “Schitterende startup kans voorde paraplu van een stichting” innovatieve ondernemers!” Wonderful start-up opportunity forCollaboration with a well known innovative entrepreneurs!company, but under the umbrella of afoundation “Persoonlijke Aandacht” Personal Attention Initiated by Maastricht Initiated by Maastricht University University

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